We stayed here for one night and found it an odd hotel with out a true personality. It is a very large hotel in Pensacola and when we were there it appeared to be deserted. We checked in to 2 rooms- the front desk staff was lovely and very helpful- the lobby was deserted for such a large hotel.
Our rooms were clean and very average.nice size -
The main complaint I have about the hotel is the service in the dining rooms and bar. As I have said, the hotel appeared empty and we still waited for an inordinate amount of time for food and drinks. We had lunch in the bar when we arrived and we had to ask twice to figure out where our food was- there were maybe 3 people sitting at the bar and my family of 6 waiting food. That evening, after an event- about 8 of us went into the bar to get some light food and drinks and were told that we would get better service in the restaurant across the hall- even though, again the bar was not busy.
The restaurant was traditional hotel-like- no atmosphere- but we went there as we were hungry. 2 other tables were there and we waited for 20 minutes for drinks and then another 20 minutes after that for light food. Ridiculous.
Breakfast the next morning was just as bad - the dining room was crowded and there was only 2 servers. At one point, we could not find our server so we asked the only other server where he was and she said he "disappeared".
I would not stay here again- but if you have to- I would make other arrangements for food and drink.