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“Great Value -- Brand New Hotel [opened April 2013]” 4 of 5 stars
Review of Hyatt Place Pensacola Airport

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Hyatt Place Pensacola Airport
3.0 of 5 Hotel   |   161 Airport Lane, Pensacola, FL 32504   |  
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Ranked #2 of 61 Hotels in Pensacola
Dallas, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Great Value -- Brand New Hotel [opened April 2013]”
4 of 5 stars Reviewed June 1, 2013

This is the best "at airport" hotel in which I have stayed. The price is reasonable and the property is spotless because it was only open for business for 7 weeks prior to my stay. There is no more convenient hotel in Pensacola if you need to be close to the airport --- you cannot get closer than here. Further, the staff are well-trained and friendly. The free breakfast was quite nice. My room was uber-clean. I could not ask for more for the money.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, June 5, 2013
Dear KVTexas,

Thank you very much for taking time to engage with us! We are thrilled to hear that you had such an amazing experience at Hyatt Place Pensacola Airport and that we are the best "at airport" hotel in which you have stayed.

Being located directly in front of the Airport and being on the Airport's property definitely has its perks. I will pass along your comments to my staff members.

We loved hosting you and look forward to your return!

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483/5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

193 reviews from our community

Traveler rating
    140
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    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • Japanese first
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English first
Jacksonville, FL
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 29, 2013

My husband and I were in Pensacola to photograph a wedding and decided to stay at the brand new Hyatt Place, which was only 10 minutes from the wedding location. This place was exactly what we wanted and more. It was quiet, clean and comfortable. The staff was very friendly, and the complimentary breakfast buffet was surprisingly delicious and filling. I cannot stress to you how comfortable the rooms were though. It's entirely possible that we slept better in that hotel room than we do at home.

Long story short, I would totally recommend this to anyone who doesn't want to deal with the rowdy crowds of Pensacola Beach but still wants to be fairly close. It was awesome.

Room Tip: We had the room at the end of the hall, which doesn't share walls with any other rooms. I'd...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, May 30, 2013
Dear rwolfe618,

Thank you so much for taking the time to write a review for the Hyatt Place Pensacola Airport! I am very pleased to hear that you had an excellent stay with us and that Hyatt Place had everything you needed.

I am very happy to hear that you enjoyed you room so much. It is very reassuring to hear that guests are comfortable in our rooms.

Thank you for your recommendation and I will be sure to pass your comments on to my staff. You are welcome back anytime!

Take care,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

You can't get much better than this Hyatt Place! It has everything you need, service is outstanding, the breakfast is perfect and the gym is just right. Great little pool although we didnt have time to ise it. Nice job Hyatt! Look forward to staying again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, May 14, 2013
Dear Viningsgirl,

Thank you very much for taking time to write a review for Hyatt Place Pensacola! We always enjoy any type of informative feedback. I am very pleased that you enjoyed your stay with us and I will be sure to pass your comments on to my staff members.

Thank you again for your review. Please contact me if I may be of any assistance in the future.

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2013

Who knew an airport hotel could be quiet. This one is. It is new, modern and well- equipped for electronic gadgets. Humidity control in the room was outstanding. Every staff member encountered was enthusiastic, friendly and helpful. Food is available 24/7. The included breakfast is adequate and the breakfast area inviting. The deciding feature for me for a thumbs up, the bed was comfy - a little firm for me but ok. My husband alleges that the bed was perfect enough to cure his aching back. The room rate was good, but taxes here totaled 13.75%.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, May 6, 2013
Thank you very much for taking the time to write a review for Hyatt Place Pensacola! We greatly appreciate your insight and engagement.

I am pleased that you enjoyed your stay here and had a comfortable experience. I will pass your comments on to the staff members.

Since we are directly on Pensacola Airport property we are required to have an additional airport fee of 2.25% which makes the taxes come out to 13.75%.

Thank you very much for staying at Hyatt Place Pensacola! We would love to have you back anytime.

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
5 of 5 stars Reviewed April 26, 2013

I stayed in just a few days ago and I have to tell you the service was Excellent! All the staff were helpful, respectful and overall very nice and comfortable to talk to. They made sure my stay was perfect! The beds are amazing, the rooms were keep very clean! Their housekeeping staff are great! If you want a nice, relaxing hotel with employees who are respectful and truly love their job then I would recommend this hotel to everyone. I will definitely be going back and staying at The Hyatt! Thanks so much!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, May 1, 2013
Cancan85,

I want to thank you for taking the time write such a glowing review for our new property. We are very excited to hear how our staff made you feel so welcome and that our Housekeeping Team's hard-work left such a lasting impression during your visit. The Hyatt Place Pensacola Airport team looks forward to hosting you again on your next visit to the area! Thank you again for recommending our property. Please contact me if I a may be of any assistance in the future.

Adam Emling
General Manager
Hyatt Place Pensacola Airport
850 483 5599 ext. 5501
adam.emling@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
1 review
5 of 5 stars Reviewed April 24, 2013

This hotel is brand new, and boy is it the right thing for the area. Excellent rooms, friendly and attentive staff, tasty and filling complimentary breakfast, all a stone's throw away from the airport. Whether on your way out or just arriving, you'd have great accommodations in Pensacola choosing this hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, General Manager at Hyatt Place Pensacola Airport, responded to this review, April 26, 2013
Matt,

I appreciate you taking the time to write a review! I will be sure to pass along your uplifting comments to the necessary departments. We love to hear any kind of guest feedback.
I am happy that you enjoyed the AM Skillet complimentary breakfast. All of our breakfast items are freshly prepared for our guests every morning.

Thank you for recommending our hotel and noting how close we are to the airport. We truly appreciate you taking time from your day to compliment our staff and hotel.

Thank you and we hope to see you again soon!

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483/5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

I had an amazing experience at the Hyatt Place. The staff is really friendly and personable. The rooms were really spacious and clean and odor free..a biggie for me. Really well laid out with nuce amenities and cool bar and breakfast offerings. I will stay there again on my next trip..

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, General Manager at Hyatt Place Pensacola Airport, responded to this review, April 26, 2013
Dear Bruce,

Thank you very much for taking time to engage with us! We are thrilled to hear that you had such an amazing experience at Hyatt Place Pensacola Airport. I am very pleased to hear that our housekeeping team made your stay so special. I will pass along your comments to the necessary departments.

We loved hosting you and look forward to your return!

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483/5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Pensacola Airport

Address: 161 Airport Lane, Pensacola, FL 32504
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 61 Hotels in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Pensacola Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the Pensacola International Airport.When you touch down, we take off.Offering an innovative level of service for the savvy traveler.We have what you want, including healthy food, Starbucks coffee, a state of the art fitness center, indoor lap pool, and business services, 24 hours a day 7 days a week.We’re located at the Pensacola airport, minutes from restaurants and shopping at the Cordova Mall. We’re a quick drive to historic downtown Pensacola, and white sand beaches of Florida’s Gulf Coast including the Gulf Islands National Seashore. ... more   less 
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