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“Ok food with HORRIBLE service” 1 of 5 stars
Review of Ruby Tuesday

Ruby Tuesday
545 N Navy Blvd, Pensacola, FL 32507
850-453-3371
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Ranked #215 of 552 restaurants in Pensacola
Cuisines: American
Restaurant details
besticemom
Contributor
13 reviews 13 reviews
3 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Ok food with HORRIBLE service”
1 of 5 stars Reviewed April 7, 2013

We went to this restaurant while vacationing with our children on Pensacola Beach. We specifically sought out this restaurant because we love Ruby Tuesdays. Unfortunately, we did not love, or even like, this restaurant. The food was okay, with the salad bar being fantastic, as usual. What lacked, was the service. We unfortunately had a waiter that seemed unhappy with the fact that we were tourists. It amazes me how an area that thrives on the tourist industry can have a restaurant that treats tourists as unwanted customers. Our waiter was not interested in waiting on us. For example, he asked if we wanted the pre-dinner rolls and then brought us two...which was odd since there were four of us. After he brought us our food we never saw him again until it was time to pay the bill. There were a couple of items we needed after our food arrived (ranch, ketchup & drink refills) and we had to flag down other employees to help us...who I might add seemed to help us reluctantly. Our waiter was waiting on other tables and interacting in a friendly and animated manner with other customers (who appeared to be "regulars") but just simply seemed irritated that we "tourists" were invading the area. It's unfortunate that he didn't see us as paying customers who normally tip well and who contribute to the economies that we visit as tourists. The manager also never acknowledged us (in other Ruby Tuesday restaurants the manager makes a stop by each and every table), but when happy hour began and the bar filled with locals, the employees and manager all interacted and were quite social...with the locals. So, word to the wise, if you are a tourist, do NOT waste your time with this restaurant.

  • Visited April 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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22 reviews from our community

68% Recommend
    7
    8
    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Jackson, Michigan
Top Contributor
356 reviews 356 reviews
225 restaurant reviews
Reviews in 117 cities Reviews in 117 cities
102 helpful votes 102 helpful votes
“Nothing special but nothing bad”
4 of 5 stars Reviewed March 27, 2013

We stopped for a quick lunch and sat at the bar. The service was good, friendly bar staff and the food was quick and tasty. We did not do the salad bar. Everything was what you would expect for this chain - very consistant.

  • Visited March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect Tuesday for a Manic Monday!”
4 of 5 stars Reviewed March 19, 2013 via mobile

Went Ruby Tuesday tonight after getting off work with my family. Needless to say, I brought my appetite. When I entered, I was seated very quickly and received immediate service from my waitress, who was very courteous and polite. I had the shrimp cheese dip for an appetizer which was hot and very creamy. The wait for the food was a bit long, but worth it. Overall, I give Ruby Tuesday a 4 star selection. The food was exactly as displayed on the menu. I was very pleased and satisfied.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC
Top Contributor
102 reviews 102 reviews
60 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Consistently good”
5 of 5 stars Reviewed March 5, 2013

I had the salad bar, and the husband had the pasta. No complaints from either of us. The garlic cheddar biscuits aren't as great as Red Lobster's, but are still quite good. The salad bar was kept well-stocked, and the wait staff were very friendly. Will definitely be coming back!

Visited March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, Washington, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Tasty”
4 of 5 stars Reviewed January 25, 2013

We love Ruby Tuesday's for the salad bar and the food they offer is excellent. Be sure to get the free fondue if your waitress does not offer it to you before the drinks. It is wonderful!

Visited January 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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