I spoke with Capt. Douglas 3 weeks in advance of my trip to Pensacola and told him when I was going to be in town and scheduled a dive. After speaking with him, I called 2 additional times to confirm my dive and never heard back from him. On the morning I was supposed to go out, I showed up 30 minutes in advance and he wasn't at the boat, so I knocked on the door and he wouldn't answer it. Then I called his number and he told me he wasn't going out because everyone canceled the night before. Of course, he never told me. The he said he would try to find another boat for me to go diving on. Needless to say, there was no available openings at that late time. So, I didn't get to dive, but thanks to Capt Douglas, I did get to pay for an additional day of hotels, rental cars, food, etc all for nothing.
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