Been to many hotels, many brands and all at different rates. But to not have a shower cap, hair conditioner, 2 individual hand towels or cups is absurd. Requesting did not get supply. Having a main building and 2 smaller units created havoc for one desiring coffee or a newspaper because it meant having to go there to get it. It was a feeling of us being the stepchildren of the group. We were a very quiet group of retired sailors and spouses and our demands were not great. But that is true of your service and accomodations; not great. And then the greatest insult came upon checking out and receiving a bill for $20 our breakfasts!!! The rooms were lovely,beds comfortable, closet space nice. Bathrooms could have been a tad larger (& supplied), kitchen was a nice attempt at coziness. Best I can give is 3 stars, better service warrants more stars and I just can't go there.
Be sure to have your own personal stock, they don't supply anything.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I remember the Perry Reunion Group very well. I would like to have been aware of your perceptions before you departed. Other than house keeping issues we have little control over the activities your group has pre-arranged. My communication is with your coordinator. Most groups favor our property because we can offer a building of 30 rooms with a free hospitality room exclusive to your group. Your Coordinator tells me if you want an extended continental breakfast prepared for your group in your building or not. The price to do this is agreed upon by the Hotel and your Group coordinator.The charge is then passed on equally to the number of rooms in your group.We don't charge more if there is a number of no-shows. I'll suggest that information appears in the group news letter in the future. All of our rooms have kitchens with coffee and coffee pots for those that want it before breakfast is served.And as you know the main lobby serves it at 6 am. We could have brought a Carraffe over to your building upon request. Thank for your coments. They have not go gone unnoticed.The Perry group was a wonderful group to have here and we hope you return in the future .
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