Been to many hotels, many brands and all at different rates. But to not have a shower cap, hair conditioner, 2 individual hand towels or cups is absurd. Requesting did not get supply. Having a main building and 2 smaller units created havoc for one desiring coffee or a newspaper because it meant having to go there to get it. It was a feeling of us being the stepchildren of the group. We were a very quiet group of retired sailors and spouses and our demands were not great. But that is true of your service and accomodations; not great. And then the greatest insult came upon checking out and receiving a bill for $20 our breakfasts!!! The rooms were lovely,beds comfortable, closet space nice. Bathrooms could have been a tad larger (& supplied), kitchen was a nice attempt at coziness. Best I can give is 3 stars, better service warrants more stars and I just can't go there.

My husband and I had to stay at this hotel because of schooling for 2 months. Terrible doesn't even begin to describe. We paid over $6,000.00 and was treated like dirt on a daily basis. The housekeeping service is absolutely horrific. Sometimes they would show up in the morning others not until around 7pm. We had a housekeeper come in one morning and claim there were rotten potatoes with maggots on them. We have never even bought groceries for this room. The room always smelt like mold. The air conditioner leaked all over the floor (literally standing water in the room) It took maintenance 3 days to come in and fix it so once again nasty smell. Very disappointed. I hope everyone else that stays here has a better experience than we did.

We stayed here in July for my cousins wedding, and I must say this place was grand. Our room was clean and the staff was super friendly and accommodating willing to go that extra mile for you. I enjoyed sitting under the gazebo while watching my children play in the pool. The indoor pool was nice to have as well for those brief rain storms that blew over from the coast. The location is only minutes away from the down town area and beaches. The price is right. I enjoyed this place and I would surely stay here again.

I booked thru Priceline. It is a Great place to stay. Close to everything. People were wonderful.
Rooms were comfortable.So nice to stay at a place that is clean. We travel alot going from Az. to Fla. and some of those hotels are just not up to speed. We loved this place and will come back everytime we are in Pensacola. It made our trip to stay in a clean friendly place. Thank You All for a nice visit.