We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Red Roof Inn - Pensacola West Florida Hospital” 5 of 5 stars
Review of Red Roof Inn Pensacola - West Florida Hospital

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Red Roof Inn Pensacola - West Florida Hospital to your Saves list
Red Roof Inn Pensacola - West Florida Hospital
2.0 of 5 Hotel   |   7340 Plantation Road, Pensacola, FL 32504   |  
Hotel amenities
Ranked #29 of 61 Hotels in Pensacola
Hillsboro, Texas, United States
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Red Roof Inn - Pensacola West Florida Hospital”
5 of 5 stars Reviewed January 14, 2013

Wonderful Red Roof Inn. The beds were so comfortable and that's what we want when coming in off a long trip---a good night's sleep in a comfortable bed.

There was a bit of round about way we had to take to get to the motel because when we exited of I-10 going east, it dumped us off in only one direction when we should have gone South on Plantation Rd, but once we made a U turn we were able to wind our way around to the motel. In other words, you could see the motel but wasn't sure how to get there!

Room Tip: No tip to add
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtipton, Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, January 16, 2013
Thank you so much for taking the time to write such a nice review about our Red Roof Inn West Florida hospital. I will be sure to share this with all the team members and let them know to keep up the good work. I do agree it can be tricky getting off on exit 13. Thank you again, it is nice to her such refreshing reviews.

Kindest Regards,
J. Tipton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

184 reviews from our community

Traveler rating
    39
    54
    29
    33
    29
See reviews for
54
42
23
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed January 11, 2013 via mobile

This hotel was a big disappointment. The front staff was extremely rude and unprofessional. They had no customer service skills. As I walked in the room there was a foul odor of smoke. Although it is a nob-smoking hotel it is not enforced. The room was dirty. Hair in the sink and behind the bowl. The comforter on the bed was stained. As I was checking out the housekeepers were smoking cigars and drinking beer--really! THIS WAS THE WORST HOTEL I HAVE EVER STAYED. Do not recommend.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtipton, Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, January 14, 2013
Please accept my sincerest apologies for your stay with us at the Pensecola West Florida Hospital. I shall share your review with the staff so that they are aware of how their duties and actions affect our guest. I wll be looking into this, Again Please accept my apologies,


Kindest regards,
J. Tipton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2012

I reserved a non-smoking ADA room with a roll-in shower through the Red Roof Inn website.

Front desk staffer--the same one for every day we stayed, Thurs-Sun--was a delightful and tremendously helpful woman. She was friendly and always cheerfully helped with whatever she could.

Sadly, she couldn't do much about the fact that the one available room we required in the hotel--the only open room with a roll-in shower--reeked of smoke. Nor could she do anything about the fact that our room cards kept demagnetising after an hour or so, except to simply re-magnetize the card every time we returned to the hotel. There's only so much that good customer service can do to counteract the physical limitations of the property.

The smoke smell gave me headaches and made it hard to sleep. It made everything I took into the room reek of smoke.

When I arrived home I had to launder absolutely everything that I could, shower, and leave my luggage and non-launderables that had been in the room outside to try to air out the smoke smell.

My eyes still hurt a day after arriving home and throwing out my contact lenses.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen J, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, November 1, 2012
Thank you for taking the time to tell us about your experience at our inn. Please accept my sincerest apologies.
At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know we are taking the appropriate measures to address the problem that occurred during your stay. I have put the room, out of order, so we can eliminate the smoke smell. We also added a 2nd designated smoking area, outside, so we can enforce our 100% Non Smoking Policy in our Rooms.
We appreciate your business, and we hope you will come back to see us, on your next trip to Pensacola.
Sincerely,

Marleen Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, Ohio
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 26, 2012

I just stayed here one night before catching a plane early the next morning. My non-smoking room had a weird smokey smell to it, and the walls were seemed pretty thin (or the people one room over were extra loud).

Other than that, everything was fine. I was there as a female traveling by myself and I felt perfectly safe. The room was large and everything was clean. Definitely worth it for the price, but I'd probably more recommend it for quick stays or trips where you won't be spending a lot of time hanging out/relaxing in the room.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen J, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, October 28, 2012
I want to thank you for taking the time to tell us about your experience at our inn. Please accept my sincerest apologies.
At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know we are taking the appropriate measures to address the problem that occurred during your stay. Thank you for bringing this to our attention. We hope to see you next time you visit Pensacola.
Sincerely,
Marleen Jones
General Manager RRI Pensacola #083
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Breaux Bridge, Louisiana, United States
Top Contributor
111 reviews 111 reviews
59 hotel reviews
Reviews in 59 cities Reviews in 59 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 12, 2012 via mobile

Right off interstate but little tricky to get to. Follow the signs and you will be ok.
Check in a breeze with reservations. Room spacious with nice computer work area, chair, micro wave, refrigerator and safe. No hair dryer, but borrowed one from front desk. Great air conditioning but didn't have fan that stayed on so heard it go on an off.
Just coffee no breakfast .
Waffle House next door and Chuckie Cheese behind the motel.we were on motorcycle so like motel parking.
Would stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen J, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, October 13, 2012
I appreciate your comments regarding your recent stay at the Red Roof Inn, Pensacola West Florida Hospital. We always enjoy hearing about the experiences our guests have at our hotels. We were just renovated, so our rooms are non-smoking now. We are glad you enjoyed your stay.

I will make sure to share your comments with the rest of our team. Guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for your very kind comments on our hotel. Camping and motorcycle rides are fun on the beach. We are looking forward to welcoming you back on your next beach trip to Pensacola.

Yours in Hospitality,

Marleen Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2012

Gave me a very dirty room, the bathroom was not cleaned at all (disgusting with pee all over the place). Complained and got another room, cleaner but still not clean enough (looks like they do not clean the bathrooms after the guests leaves). And the location looks very insecure, I was afraid for my car. Along with uncomfortable beds and pillows, this is one to forget.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen J, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, October 11, 2012
Thank you for taking the time to tell us about your experience at our inn. Please accept my sincerest apologies.
At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know we are taking the appropriate measures to address the problem that occurred during your stay. We thank you for bringing this to our attention.
Sincerely,
Marleen Jones
General Manager RRI Pensacola #083
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2012

Room was clean and spacious. Nice, large flat screen TV, micro & fridge. Free WiFi presented no problems. Room had a great work desk and good lighting. Requested hair dryer and iron for room; never received iron. No breakfast, only coffee, offered in morning. Waffle House and Chuck E Cheese located adjacent to property. Room coffee "maker" is awful. Property looked nice and well-maintained. Although located right off interstate and expressway, my room was very quiet. Would stay here again.

Room Tip: Rooms on the west side are quieter and have a nicer view.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen J, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review, October 6, 2012
Thank you for the review you completed on our hotel. We appreciate your comments. We were just renovated, and only have Non-smoking rooms now.
Feedback from our guests is always welcome as we strive to continuously improve the quality of our service. We look forward to seeing you again, and appreciate your business.
Yours in Hospitality,
Marleen Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Red Roof Inn Pensacola - West Florida Hospital? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Pensacola - West Florida Hospital

Address: 7340 Plantation Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #29 of 61 Hotels in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Pensacola - West Florida Hospital 2*
Number of rooms: 108
Official Description (provided by the hotel):
This Red Roof Inn is conveniently located off I-10 exit 13, Davis Hwy, SR 291, by university mall. This Inn is within 4 miles of the University of West Florida, Pensacola Christian College, West Florida Hospital, the Pensacola Airport, and several restaurants and golf courses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Red Roof Inn, Booking.com, Travelocity, Priceline, BookIt.com, Hotels.com, Expedia and Agoda so you can book your Red Roof Inn Pensacola - West Florida Hospital reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Pensacola - West Florida Hospital Hotel Pensacola
Pensacola Red Roof Inn

Owners: What's your side of the story?

If you own or manage Red Roof Inn Pensacola - West Florida Hospital, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.