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“Pensacola trip” 4 of 5 stars
Review of Quality Inn Pensacola

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Quality Inn Pensacola
2.5 of 5 Hotel   |   8690 Pine Forest Road, Pensacola, FL 32534 (Formerly Comfort Inn)   |  
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Ranked #13 of 60 hotels in Pensacola
Russellville, Arkansas, United States
1 review
1 helpful vote 1 helpful vote
“Pensacola trip”
4 of 5 stars Reviewed June 30, 2013

We went to visit friends and to go to the beach. The hotel was great. They make you feel at home. They greet you every time you return. The front desk tells you to have a good day when you leave. They make the kids feel welcome. They talk to them just like they were part of their family. The room was nice. It had everything we needed. If we needed anything they were there to help. I would highly recommend this hotel to anyone that is going to Pensacola.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, July 12, 2013
Sharon G,

Thank you so much for such a wonderful review! Our goal is to make our guests feel like they are at home when they stay with us, so your kind remarks are greatly appreciated. The staff does their best to accommodate our guests in any way possible and we are glad to be of assistance. We are looking forward to your family’s return to the area and you next stay with us.
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101 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Laurel, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2013

The hotel was decent. Everything was nice and clean. I found the fact that the gym was upstairs to be kind of weird but it had some nice equipment. Overall, I have really have no complaints. My favorite part of the location would have to be the front desk agent on staff the morning of my check out. She was very friendly and charming. Being a receptionist myself, I greatly appreciated it.

Room Tip: It's best if you do not stay on the ground floor. I could easily hear steps taken by other guest...
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, July 12, 2013
Natalie H,

We appreciate you taking time to give a review of your recent stay with us. It is always satisfying to learn when our staff makes such a lasting impression. One of the most important things we can do is make a guest feel special when they stay with us. For this reason, we do our best to be attentive and courteous to all of our guests. We looking forward to your return visit!
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McDonough, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

We were in town for 2 days to clear out my mother's house. It was great to have a clean, comfortable room to return to after a long work day. The staff brought us extra towels before we even asked. Breakfast was great with a good variety. The staff was welcoming and friendly! Toni was awesome!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Guest Relations Manager at Quality Inn Pensacola, responded to this review, July 23, 2013
Mark M,

Thank you so much for choosing our property for your recent visit to Pensacola. We are always glad to hear when guests are satisfied with their accommodations. It is good to know that the breakfast and staff met your expectations. We look forward to seeing you again soon.
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Columbus, Mississippi
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2013

This was a great find on our way home from Orlando. The front staff was nice and the hotel was nice as it used to be a Comfort Inn. We were glad to get a last minute room on a Saturday night and they also offer breakfast, too. This hotel is comparable to the Davis Hwy Comfort Inn in Pensacola that charges quite a bit more. I have stayed at both.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, July 23, 2013
Jebcriddle,

We would like to say thank you for taking time to give our hotel a great review! It is always nice to know when our guests have a good experience while staying with us. Our staff is dedicated to making every guest feel special. We hope you choose to stay with us again when you are in the area.
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Trinity, Florida
1 review
4 of 5 stars Reviewed June 24, 2013

Staff was friendly and helpful. Rooms/beds were comfortable but baths need refreshing. Pool also needs work and the chlorine levels appeared to be way off. There was a nice selection at the breakfast bar. All the common areas were sparkly clean. We frequent Pensacola often and will certainly stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, July 12, 2013
James H,

We’d like to take a moment to thank you for taking time to give us such a kind review! We do our best to make our guests feel welcomed and comfortable when choosing to stay with us. When our guests give us feedback, it assists us in making any necessary changes that will benefit all travelers. Even though we have professional pool cleaning service in place, we are taking actions to make sure the pool is safe for those who utilize it. Attention will be taken to your concerns and we look forward to seeing you again next time you are in Pensacola.
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Hickory, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2013

The room was clean but wasn't very large and the bathroom floor didn't look very clean. It needs some updating, the walls need more work done on them. The klennex dispenser was also empty. Otherwise it was a nice room..

Room Tip: it is all a non smoking hotel so that was excellent
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, July 12, 2013
Kumanlady,

Thank you for choosing to stay with us while you were in Pensacola recently! We are grateful for your review. Our handicapped rooms are equipped with larger bathrooms to accommodate guests with limited mobility, which make the living area of the room appear smaller. We appreciate when guest inform us of improvements they feel need to be made and strive to live up to their expectations. Your concerns will be addressed and we hope you will stay with us again so we can exceed your desires of what a home away from home should be.
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Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2013

Stayed four nights, Tues-Fri. This hotel was a fabulous find. It was previously a Comfort Inn so it's higher quality than I'm used to with the Quality brand. The front desk staff was fabulous and friendly. So was housekeeping, she took the time to ask if we needed anything when she saw us leaving for our day. Top notch service! The location is very convenient, just north of the I-10 so easy to get anywhere. The breakfast is great but small area for eating - recommend returning to your room with your food on a busy morning. What stands apart is how quiet the location is! We were in town for a funeral and, even with the hotel crowded many nights, we didn't hear a peep. Slept soundly, car was safe, and it was just the getaway we needed while in the area. Only downside was the pool needed serious cleaning. It was loaded with bugs (flying ant season), leaves, and trash (think someone had a pizza party the night before). For the area, I'd highly recommend a pool staff or a cover.

Room Tip: I doubt there's a loud room in the place, but the fitness room is upstairs and pool is outside...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 21, 2013
Mcflat22,

We would like to extend our condolences on your recent loss and thank you for choosing our hotel. Your generous comments are greatly appreciated! Our goal is to provide top-notch accommodations and service to all of our guests. We are so glad to hear that your needs were met by our staff and that your expectations were met in the quality of our rooms. Hopefully, your next visit to Pensacola will be under happier circumstances and you will allow us to be your home away from home.
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Additional Information about Quality Inn Pensacola

Address: 8690 Pine Forest Road, Pensacola, FL 32534 (Formerly Comfort Inn)
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Pensacola
#9 Business Hotel in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Pensacola 2.5*
Official Description (provided by the hotel):
Pensacola’s Quality Inn hotel is conveniently established off Interstate 10 at Exit 7. This hotel is close to several restaurants, entertainment, universities and colleges, medical centers, and recreational activities. This interior corridor hotel offers amenities that include Complimentary Hot Breakfast. And, of course, free hot coffee is available throughout the day. The hotel also offers an exercise room, business center, fax and copy services, self-service laundry facilities, free weekday newspapers, and an outdoor seasonal pool. Each room features free high-speed Internet (wireless and wired), 32-inch LCD television, microwave, refrigerator, coffeemaker, hairdryer, iron with full-sized ironing board, AM/FM clock radios, in-room safe, free local calls, and data ports. ... more   less 
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Also Known As:
Comfort Inn Pensacola - Pine Forest Hotel Pensacola
Pensacola Comfort Inn

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