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“Peace that we needed” 4 of 5 stars
Review of Quality Inn Pensacola

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Quality Inn Pensacola
2.5 of 5 Hotel   |   8690 Pine Forest Road, Pensacola, FL 32534 (Formerly Comfort Inn)   |  
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Ranked #8 of 61 hotels in Pensacola
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Peace that we needed”
4 of 5 stars Reviewed June 17, 2013

Stayed four nights, Tues-Fri. This hotel was a fabulous find. It was previously a Comfort Inn so it's higher quality than I'm used to with the Quality brand. The front desk staff was fabulous and friendly. So was housekeeping, she took the time to ask if we needed anything when she saw us leaving for our day. Top notch service! The location is very convenient, just north of the I-10 so easy to get anywhere. The breakfast is great but small area for eating - recommend returning to your room with your food on a busy morning. What stands apart is how quiet the location is! We were in town for a funeral and, even with the hotel crowded many nights, we didn't hear a peep. Slept soundly, car was safe, and it was just the getaway we needed while in the area. Only downside was the pool needed serious cleaning. It was loaded with bugs (flying ant season), leaves, and trash (think someone had a pizza party the night before). For the area, I'd highly recommend a pool staff or a cover.

Room Tip: I doubt there's a loud room in the place, but the fitness room is upstairs and pool is outside...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 21, 2013
Mcflat22,

We would like to extend our condolences on your recent loss and thank you for choosing our hotel. Your generous comments are greatly appreciated! Our goal is to provide top-notch accommodations and service to all of our guests. We are so glad to hear that your needs were met by our staff and that your expectations were met in the quality of our rooms. Hopefully, your next visit to Pensacola will be under happier circumstances and you will allow us to be your home away from home.
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71 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Slaughter, La
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2013

Quiet, clean, and comfortable. Very friendly staff. Hotel and room smelled and looked very clean. Only negative I for me was small pillows on the bed. Had plenty of pillows, just small. Still served the purpose and will stay again on my next trip there.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 21, 2013
Mrdlschmidt, thank you for such a gracious review! It gives us all a tingling feeling inside when a guest recognizes how well we are performing and to know that you were satisfied. We are looking forward to being able to accommodate you on your next visit to Pensacola.
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1 review
5 of 5 stars Reviewed June 15, 2013 via mobile

This hotel was a great value for the price and the staff was amazing!!!!!!! We would definitely stay here in the future!! :) rooms were clean and the staff truly went out of their way to be helpful! Pool was clean, rooms were clean, bed was very comfy !!!!Check out was easy.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 21, 2013
Luckytwinmom, thank you for your outstanding review of the hotel! We are pleased to know your stay was satisfactory and all was pleasant. Our objective is providing a memorable and enjoyable stay each and every time. We can’t wait to serve you again when visiting Pensacola.
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Martinsville, Indiana
1 review
5 of 5 stars Reviewed June 11, 2013

Just want to single out 2 wonderful people at the Motel that were very helpful. AP Patel & Emily Dyer were very professional & extremely courteous towards us in everyway. If I owned a business I would evaluate if these people couldn't be utilized better to in another capacity to help my company grow. All your staff were excellent but these two stuck out as exceptional.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 20, 2013
D R, We appreciate your amazing review of our hotel staff! Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We look forward to your next visit to Pensacola.
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Port Saint Joe, Florida
1 review
4 of 5 stars Reviewed June 10, 2013

Basic chain hotel, clean, standard comp breakfast, washer & dryer available, about 30 minutes from the beach. The staff has maps of the area and are very willing to help you find your destination. One of the staff members was off his shift and leaving but stayed to help me find out info about a local attraction. Great customer service. This is a non-smoking hotel.

Room Tip: This is a non-smoking hotel, if you are a smoker, you may want to request a room near an exit.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 20, 2013
Crystal F, thank you for your wonderful review! On behalf of our hotel staff, we are very delighted to receive your kind words of praise. We're committed to total guest satisfaction, and we look forward to your next visit.
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Lexington, South Carolina, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2013

Our family from SC reserved two rooms on short-notice for a family funeral. Our son with kids stayed two nights and the other two and I stayed just one. We chose it based on positive reviews, and were delighted to discover it was also less than a mile from the funeral home. The hotel graciously allowed us to check in at noon rather than 3 p.m. so we had time to change there for the services. The room had all the core amenities and was immaculate. We weren't in it enough to even bother turning on the TV, using the microwave/fridge or taking a dip in the pool. Although near a major road, the room was very quiet including interior noise level, e.g. no clanging of heavy doors. The breakfast was a nice selection of hot and cold foods. The serving area seats only 18 so it was cozy and not a place to linger. The staff was exceedingly helpful and friendly. The facility is so newly converted from a Comfort Inn to a Quality Inn that the outdoor signs are not yet in place.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 13, 2013
Vicki M, please accept our condolences on behalf of us at the Quality Inn. Even though your visit to Pensacola was an unfortunate trip, we are pleased to know that you were satisfied with your stay as well as our complimentary breakfast. Thank you for taking the time to write such a wonderful review on our hotel. It is greatly appreciated and we hope to see you again soon and under better circumstances for your next visit to Pensacola!
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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 7, 2013

Average basic hotel room. There was a brown stain on one of sheets. And they didn't fit the queen beds very well. Staff was friendly enough. Basic breakfast Waffles, Biscuits and sausage gravy, cereal etc...Approx 30 min from the beach.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, June 13, 2013
Brad B, thank you for taking a moment to write a review on your past stay at our hotel! We received an average rating from you because there was a stain on one of the sheets and the sheets were not fitted. We have elected to have our sheets delivered from a company that cleans and presses the sheets. We have contacted the vendor and all necessary actions will be taken. Please be advised that if this was mentioned to one of the Front Desk staff sooner, we could have provided a replacement sheet. Please accept our sincere apology on this matter. We hope that you will choose to stay with us again!
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Additional Information about Quality Inn Pensacola

Also Known As:
Comfort Inn Pensacola - Pine Forest Hotel Pensacola
Comfort Inn Pensacola - Pine Forest Hotel
Comfort Inn Pensacola
Pensacola Comfort Inn
Address: 8690 Pine Forest Road, Pensacola, FL 32534 (Formerly Comfort Inn)
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Pensacola
#10 Business Hotel in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Pensacola 2.5*
Official Description (provided by the hotel):
Pensacola’s Quality Inn hotel is conveniently established off Interstate 10 at Exit 7. This hotel is close to several restaurants, entertainment, universities and colleges, medical centers, and recreational activities. This interior corridor hotel offers amenities that include Complimentary Hot Breakfast. And, of course, free hot coffee is available throughout the day. The hotel also offers an exercise room, business center, fax and copy services, self-service laundry facilities, free weekday newspapers, and an outdoor seasonal pool. Each room features free high-speed Internet (wireless and wired), 32-inch LCD television, microwave, refrigerator, coffeemaker, hairdryer, iron with full-sized ironing board, AM/FM clock radios, in-room safe, free local calls, and data ports. ... more   less 
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