This review is for the Navy-run lodging located at 600 Moffett Road, Pensacola, Fl. We live in Alabama and drove about 4 hours to get here. We had made reservations online but we didn't even get to stay here over the 4th of July weekend because of the inefficiencies of the check-in process. We got there a little after 3pm during check-in hours on the 3rd and there were over 20 people standing in line just to get checked in. It's not like they were short-staffed and I understand this was 4th of July weekend, but I've never had such a bad experience during a holiday weekend as this. Everyone there had reservations so it's not like we were on "stand-by". There were 4 people working at the desk but there was only one line wrapped around the lobby. We decided to leave to get something to eat after seeing the long line and then came back after 4 and the line was even longer! So we decided to at least get some beach time in and when we came back around 5pm, the line was almost out the door! I saw people waiting in line that had been there from earlier so that told me they must've been waiting over an hour already and they barely moved. We decided to try and wait in line but I had a fussy 1 year old to deal with and it was hot inside the lobby from all those people so my husband stood in line and after about 30 minutes of not moving at all, we decided to leave. We would have stayed at the other Navy Lodge--the one overlooking the beach but it was full. Next time, we're booking with the other lodge during off-season. The beach was beautiful and not crowded at all considering the time of year. But to drive almost 4 hours up and back in one day to get 1 hour of beach time in was not worth it at all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.