Groups of us arrived from all over the world (literally) for our Mothers burial next to our Father at Ft Barrancas. The hotel was full and we only managed to get two rooms. We found another room down the road plus a condo out on Perdido Key. It was spring break. The check in was flawless....quick, polite, no hassle. This hotel is 100% smoke free! The mattresses are Serta and in good shape. You get plenty of pillows and towels. The drapes are multiple tier so you can shut out all the light to sleep. It is in a quiet location in a residential area....you look into peoples back yards from the third and fourth floors. Access to rooms is easy. The rooms are very clean. There is a flat screen TV.....the channels don't match the menu for some reason. The bath's have a nice spray shower head. There is a small fridge and a microwave. In the lobby is a shop that sells snacks and foods that can be nuked. There is a full breakfast buffet. I had a biscuit with gravy and sausages along with OJ.....it was good. The wife wasn't so happy....she enjoys coffee with cream. There wasn't any cream anywhere in the hotel available at any time. There is a woman in the breakfast area that is "The Boss".....and let me tell you she is very disappointing. She will actually snatch a plate out of your hand and direct you to another pile of plates that are identical. I went directly to the manager.....she replied......"I will talk to her". No apology.....nothing. We paid $134 for 3 people with two double beds. Parking is easy. It would be a difficult hotel to find if your not familiar with Pensacola. We used a mobile application to guide us in.....worked well.