We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel with minor problems” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base to your Saves list
Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
2.5 of 5 Hotel   |   307 New Warrington Road, Pensacola, FL 32506   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #16 of 61 Hotels in Pensacola
GreenLeadersBronze level
previse
Top Contributor
136 reviews 136 reviews
43 hotel reviews
Reviews in 75 cities Reviews in 75 cities
70 helpful votes 70 helpful votes
“Nice hotel with minor problems”
4 of 5 stars Reviewed December 15, 2012

Pros:
Beautifully designed, relatively new hotel. Big open public spaces, nicely decorated, big well designed, nicely furnished rooms. Really outstanding breakfast. For a nice hotel the prices are reasonable. I’d stay here again.

Cons:
Stained sheets (starch?) and hair in the bed. Not good.
Grungy calking in the bathroom.

Conclusion:
Great hotel with inattentive management.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, December 17, 2012
Thank you for your review! The issue with the sheets has been resolved. (We adjusted our detergent ratio) And since then all of our bathrooms have been recaulked. Thank you for bringing our attention to this matter. Please stay with us time that you are in Pensacola!
Thank you,
Chrystale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    55
    35
    19
    4
    3
See reviews for
44
22
10
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Mississippi USA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2012

This hotel is very busy because it's right up the street from a Navy base.With that in mind, the room was clean and fresh. Hotel was quiet. Staff was nice. Breakfast was pretty good but slightly crowded.Rates were reasonable,but not great.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, December 17, 2012
Thank you for your review! We hope you decide to stay with us again if you are ever back in Pensacola!!

Thank you,
Chrystale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

location is perfect if you are visiting the Navy base pensacola. pricing was excellent and made for a relaxing stay. rooms are nice and neat. When i got back to the area, i will stay here again if i do not choose to stay over on the beachside.

Room Tip: I stayed on the first floor, it was nice and quiet. breakfast was good.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, October 20, 2012
Thank you for your review. We enjoy hearing that our guests will return to stay with us again. We do our best to keep our hotel both business friendly and leisure friendly. We look forward to your next stay!

Thank you,
Chrystale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metairie, Louisiana
Senior Contributor
31 reviews 31 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2012

The place was so clean you beautiful! Would love to stay again. Hoping all the hotels in this chain are as nice! The location was perfect for where we wanted to visit. The pool was great too and breakfast was really good!

Room Tip: We were bumped up to suite lots of space!
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, October 18, 2012
Wow! Thank you! It is our pleasure to extend great service to our guests. We look forward to your next stay with us.

Thank you,
Chrystale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pulaski, Tennessee
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 11, 2012

Pros: The hotel was very clean. The beds were comfortable. Pillows were great. I believe breakfast was better than most hotels in the fact that they offered hot eggs, bacon, biscuits, and gravy. They also served juices, coffee, pastries, cereal, fruit, etc. I was impressed that even though there were 15 minutes left of breakfast, the employee was still hovering over the buffet to make sure everything was perfect. The staff was pleasant and always nice/professional.
Cons: The hotel bathroom did not have a vent, so whenever a shower was taken, it quickly became stuffy. Our room was over the swimming pool, so I happened notice there were plenty of leaves in the pool. That night I was curious to see if it had been cleaned. It had not, but perhaps a customer didn't report the problem (even though no one should have to ask). When I looked again the next day, the pool had been cleaned.
Overall, great stay.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, October 18, 2012
Thank you for reviewing our hotel and thank you for your kind words! We strive to go above and beyond what is "required" of our hotel for breakfast. We keep our breakfast open until 9:30 and up until that time we keep the breakfast bar fully stocked. Thank you for noticing.

The pool is serviced around 5 am every Monday, Wednesday, and Friday by a professional pool cleaning service. I apologise if the pool had leaves in it during your stay.

Once again, thank you!
Chrystale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MIAMI, FL
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 24, 2012

This hotel is located a short distance from Pensacola Air Base where we visited the Naval Air Museum and saw the Blue Angels flying their training practice run. The hotel is clean and quiet, rooms are clean and well decorated. The bed was awesome with a goose down bed cover.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, August 31, 2012
We are very pleased that you enjoyed your stay with us at our Holiday Inn Express! We strive to meet our guests needs and we enjoy hearing when we have a happy customer. We hope to see you again if you are in Pensacola again!

Thank you!
Chrystale
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2012 via mobile

I chose this hotel because of the convince of the naval air base. I normally stay at Marriots but the closest one were about 7 miles out so I took a chance with the Holiday Inn and it was great! Easy to get to the base (literally a straight shot!) close to downtown and all the beaches! The room was very spacious and very clean. Extended cable channels. And plently of bath towels! I will always stay at this hotel every time I come to Pensacola.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresspensacola, Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review, August 31, 2012
I am very happy that you enjoyed your stay with us! Exceeding the expectations of our guests is one of our goals here at the Holiday Inn Express. A promise of a returning customer is the greatest compliment you can give a hotel!! Thank you for comments!

Thank you!
Chrystale
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Address: 307 New Warrington Road, Pensacola, FL 32506
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pensacola
#13 Business Hotel in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Holiday Inn Express & Suites, Pensacola-Navy Base is located only 2 miles from Pensacola Naval Air Station and Museum. The hotel is also close to nearby beaches such as Pensacola Beach, Johnsons Beach and Perdido Key. The hotel is convenient to downtown and only 15 minutes from Pensacola Regional Airport. The property offers 73 guest rooms that includes 28 spacious suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, IHG, Travelocity, Hotels.com, Despegar.com, Agoda, Expedia, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites - Pensacola West-Navy Base

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.