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“Clean but disappointing” 2 of 5 stars
Review of Red Roof Inn Pensacola West

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Red Roof Inn Pensacola West
2.0 of 5 Hotel   |   2591 Wilde Lake Blvd, Pensacola, FL 32526   |  
Hotel amenities
Ranked #25 of 61 Hotels in Pensacola
Tupelo, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Clean but disappointing”
2 of 5 stars Reviewed September 24, 2012

During a weekend trip we stayed here a single night, mainly because of the price. The proprietor was very nice and the motel was clean; however, the room was disappointing. It had worn carpet that needed replacing. A miniature sink in the room...not in the bathroom, and a shower that leaked around the door (ever see a shower door unit installed with no caulking around the perimeter?) The shower head was also messed up and would only shoot three stinging streams. The breakfast was not what we've come to expect. Very minimalist. Cereal, bagels, a couple of bananas, and some pastries. The coffee was the best part. I will not stay here again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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    10
    13
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Orange Park, Florida
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 9, 2012

This is an older motel but the owner is working hard to improve the property. The room we were in had a stall shower (new one-piece seamless construction) and commode in a tiny, almost closet-sized room with a sliding door. The sink and mirror were in the room with the beds. The shower head spray was not the best I have seen.

The carpet was somewhat worn and wrinkled.

The internet connection was excellent. Both wired and wireless was available.

There was a small refrigerator but no microwave.

The beds were comfortable, and the new A/C unit had a soothing fan which was not loud or distracting.

There were two large, convenient handicapped-accessible bathrooms in the hall neaar the lobby.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbinsville, New Jersey, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2012

As soon as we walked into the very dated lobby, there was an overwhelming chemical smell. It was definitely cleaning supply-ish but really over the top. Check in was smooth and we headed up to the room which also smelled weird, but in a different way from the lobby and hall. Room was clean. We were out most of the afternoon and evening, but when we returned, the smells were still there. Each night we stayed, someone ended up having to take allergy medicine due to itchy eyes or throat, coughing or sneezing. (We could not change hotels, as we had already pre-paid...lesson learned.) That being said, the pool looked very clean, although we didn't have time to visit. Hotel was quiet, even though the parking lot was full each night.Free breakfast was pretty minimal, but the coffee was good.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed August 13, 2012 via mobile

We stopped at that hotel on the long drive to Florida. It was getting dark and everybody was very tired. The second we came out of the elevator on the third floor we were overwhelmed by smoky/musty/moldy smell. The room smelt the same. Later we discovered gum stuck to the wall, black mold on the shower door, tiny fridge had yellow sticky looking stains, stained carpet in hallways and the room, sheets appeared to be washed but had yellow stains, walls were beat up. I don't consider $90 a good value for this kind of accomodations. When I brought up all these issues to the front desk person, who I now think was the manager Hary, he was so rude to me. When I mentioned all the negative reviews on line, he said he did not care what people write. Terrible customer service! Did not even go to breakfast area. Could not leave the place fast enough. I can't imagine anybody giving this place a 5 star rating unless it's the manager himself posting positive reviews! The worst night ever at the hotel.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oklahoma
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 9, 2012

We had stayed at the other property in Pensacola and this one is the better pick. Yes, it is an older property but it is well maintained, and the room I had was clean and smelled fresh. The bed was very comfortable and there was no noise from other rooms. The air conditioning worked great as well. The lobby was nice, clean and looked fresh. The staff was friendly and responsive to inquiries. It is also conveniently located right next to I-10 with restaurants nearby. I would not hesitate to stay here again.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2012 via mobile

We stayed here the last two nights of our trip and it was wonderful. The owner was so friendly and very accommodating. The pool was clean and heated with an outdoor shower to clean off with. The rooms were neat and very clean and had very comfortable beds. I won't be staying anywhere else on our next trip down!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 26, 2012

A decent hotel for the price but not a place I'd stay at again. Most of the staff was very nice but the manager gave me a bit of a hard time about getting a receipt for my stay since my company has a negotiated rate with the hotel. He would not explain what he meant. As far as the room goes, it was somewhat run down and smelled a little like cigarette smoke and mildew (non-smoking room). The room was reasonably clean but parts were overlooked and not cleaned during my stay. The blanket on the bed had holes in it and just looked nasty. Not that it's the hotels fault but the people on both sides of me were very loud and there were doors slamming until about 1 AM. I suppose you get what you pay for.

Room Tip: Ask to see (and smell) the room before you settle on it.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Pensacola West

Address: 2591 Wilde Lake Blvd, Pensacola, FL 32526
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 61 Hotels in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Pensacola West 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Red Roof Inn Pensacola West Hotel Pensacola
Sleep Inn Pensacola

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