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“Odd” 2 of 5 stars
Review of Red Roof Inn Pensacola West

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Red Roof Inn Pensacola West
2.0 of 5 Hotel   |   2591 Wilde Lake Blvd, Pensacola, FL 32526   |  
Hotel amenities
Ranked #27 of 60 hotels in Pensacola
Robbinsville, New Jersey, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Odd”
2 of 5 stars Reviewed August 19, 2012

As soon as we walked into the very dated lobby, there was an overwhelming chemical smell. It was definitely cleaning supply-ish but really over the top. Check in was smooth and we headed up to the room which also smelled weird, but in a different way from the lobby and hall. Room was clean. We were out most of the afternoon and evening, but when we returned, the smells were still there. Each night we stayed, someone ended up having to take allergy medicine due to itchy eyes or throat, coughing or sneezing. (We could not change hotels, as we had already pre-paid...lesson learned.) That being said, the pool looked very clean, although we didn't have time to visit. Hotel was quiet, even though the parking lot was full each night.Free breakfast was pretty minimal, but the coffee was good.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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79 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 of 5 stars Reviewed August 13, 2012 via mobile

We stopped at that hotel on the long drive to Florida. It was getting dark and everybody was very tired. The second we came out of the elevator on the third floor we were overwhelmed by smoky/musty/moldy smell. The room smelt the same. Later we discovered gum stuck to the wall, black mold on the shower door, tiny fridge had yellow sticky looking stains, stained carpet in hallways and the room, sheets appeared to be washed but had yellow stains, walls were beat up. I don't consider $90 a good value for this kind of accomodations. When I brought up all these issues to the front desk person, who I now think was the manager Hary, he was so rude to me. When I mentioned all the negative reviews on line, he said he did not care what people write. Terrible customer service! Did not even go to breakfast area. Could not leave the place fast enough. I can't imagine anybody giving this place a 5 star rating unless it's the manager himself posting positive reviews! The worst night ever at the hotel.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oklahoma
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 9, 2012

We had stayed at the other property in Pensacola and this one is the better pick. Yes, it is an older property but it is well maintained, and the room I had was clean and smelled fresh. The bed was very comfortable and there was no noise from other rooms. The air conditioning worked great as well. The lobby was nice, clean and looked fresh. The staff was friendly and responsive to inquiries. It is also conveniently located right next to I-10 with restaurants nearby. I would not hesitate to stay here again.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2012 via mobile

We stayed here the last two nights of our trip and it was wonderful. The owner was so friendly and very accommodating. The pool was clean and heated with an outdoor shower to clean off with. The rooms were neat and very clean and had very comfortable beds. I won't be staying anywhere else on our next trip down!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 26, 2012

A decent hotel for the price but not a place I'd stay at again. Most of the staff was very nice but the manager gave me a bit of a hard time about getting a receipt for my stay since my company has a negotiated rate with the hotel. He would not explain what he meant. As far as the room goes, it was somewhat run down and smelled a little like cigarette smoke and mildew (non-smoking room). The room was reasonably clean but parts were overlooked and not cleaned during my stay. The blanket on the bed had holes in it and just looked nasty. Not that it's the hotels fault but the people on both sides of me were very loud and there were doors slamming until about 1 AM. I suppose you get what you pay for.

Room Tip: Ask to see (and smell) the room before you settle on it.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 25, 2012

I don't know where other reviewers come up with 5 Stars for this place but this hotel hadn't been updated in years (not what the pictures show). It was quite possibly one of the worst nights of sleep ever. We stopped over 1 night on a trip to the beach and it was late in the evening, yes it was only $62 including tax but we've stayed in nicer places for that amount. I was afraid to touch the remote or alarm clock or much of anything that was affixed to the room.

Room Tip: There may be some updated rooms based on the pictures on the website, if there are, please stay in o...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Alabama
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2012

This is a very clean hotel for the price. Breakfast was decent. We where a little put off by the owner (indian guy.) We do smoke and where not able to get a smoking room and where fine with that but he kept telling us over and over ( no smoking in the room! no smoking in the room) until the point of being rude. We did NOT smoke in the room and did NOT appreciate him telling us that EVERY time we went to the lobby. Other than that which I think is just a cultural misunderstanding- the hotel was nice. Has a nice pool. Rooms are small. The hotel was quiet and not alot of foot traffic outside at night ( I know because we went outside during the night to smoke several times.) It was kind of far from the beach too. Not far from the interstate so the trip to pensacola beach/santa rosa island really isnt bad. 20- 25 mins drive. May I suggest that you pay the $10 for a week admission to the state park Ft. Pickins. It is a nice beach- more private and worth taking the family.

Room Tip: You can stay on Pensacola beach for about the same amount if you go to vacation rent by owners websi...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Pensacola West

Address: 2591 Wilde Lake Blvd, Pensacola, FL 32526
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 60 hotels in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Pensacola West 2*
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Also Known As:
Red Roof Inn Pensacola West Hotel Pensacola
Sleep Inn Pensacola

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