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All 61 Pensacola hotels

TownePlace Suites Pensacola: Traveler Reviews

2.5 of 5
481 Creighton Road, Pensacola, FL 32504
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Ranked #20 of 61 hotels in Pensacola
Most recent review
4 of 5 stars Reviewed November 16, 2012
1971ST APOPKA
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63 reviews from our community

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APOPKA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Wow tiny rooms for your money”
4 of 5 stars Reviewed November 16, 2012 via mobile

The town suite place by Marriott was not what I expected it to be it is a very different kind of place than the residence inn that is also a Marriott hotel the town suites rooms are much smaller and not as nice they are ok if you are just staying for one night but if you are staying for a few days you might want to consider staying at the residence inn you will have more accommodations at the residence inn than at town suites but all in all this place is ok

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpspensacola, General Manager at TownePlace Suites Pensacola, responded to this review
November 27, 2012
Hello!

I want to personally thank you for choosing us on your recent trip to Pensacola! I am so happy to hear the location was good and overall our place was okay.
I do understand you felt the residence inn had more room and they are a sister property that do have more options than us.
Next time you are in the area, please stop by as I would like to show you some of the other room options we offer as all of our rooms come in different sizes, and I am sure they will be a better size to fit your needs!
Thanks again for staying with us and I do hope you try us again in the future!

Happy Holidays
Becky DeCesare
General Manager
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Nashville, TN
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Not Bad...Not Bad At All”
5 of 5 stars Reviewed July 19, 2012

My family and I just came back from vacation in Pensacola and we stayed at this hotel. This was the ideal setup for a mother of three traveling with a husband, three kids and a sister. The staff was OUTSTANDING and there was nothing that we needed that they didn't quickly respond to. The rooms are quaint and clean and there is complimentary coffee in the lobby 24-hrs a day. I don't have any complaints and look forward to staying here again. In fact, when I travel to other cities, I will check to see if they have TownePlace Suites (we don't have one in Nashville).

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpspensacola, General Manager at TownePlace Suites Pensacola, responded to this review
July 30, 2012
Hello and thank you so much for staying with us and filling out this wonderful review for us! We do hope we get to see you again in the future! Oh and I told the brand to hurry and put one of us in Nashville!

Becky
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Winder, Georgia
Reviewer
3 reviews 3 reviews
“Wonderful Staff but Dirty Dirty Dirty rooms....”
2 of 5 stars Reviewed June 29, 2012

The staff was great. They were so friendly and accommodating. The "in-a-pinch" market was nice to have but the breakfast was seriously lacking. Bananas and tiny boxes of cereal.... not that great. The rooms were so dirty I couldn't believe it. We switched rooms a couple times and each room was filthy. The first room had garbage left in the trash can and when I pulled the coffee cups out in the morning, there was dried leftover coffee in the bottoms of the cups and the bowls were dirty. The room we stayed in the longest had rotten avocados left in the fridge that made the whole room stink, the couch and chairs were ripped and stained. When I pulled out the sofa bed the mattress looked like a hobo had donated it and the sheets that were in the closet to put on the pull-out bed had a bunch of little hairs all over it, like a dog had been sleeping on them. They obviously hadn't been washed. We also found a dirty t-shirt, a baby's pacifier and a cheese wrapper stuck between the night stand and the bed. The pool was really gross - lots of dead bugs and leaves floating in it and when i stuck my hand in and pulled it out my hand was covered in lots of long hair that wasn't mine... barf. We will not be staying there again.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tpspensacola, General Manager at TownePlace Suites Pensacola, responded to this review
July 30, 2012
Hello!

Just want to say thank you for filling this out! I am so glad to hear we treated you right, but sad to hear we dropped the ball on the...
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Cocoa Beach, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“perfect”
5 of 5 stars Reviewed June 24, 2012

nothing fancy but superb staff and great value...simple nice room, plenty of parking

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Steve B about TownePlace Suites Pensacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at TownePlace Suites Pensacola, responded to this review
June 25, 2012
Steve, thank you for your generous words of compliments, we look forward to having you again soon!

Becky Camarillo
General Manager
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birmingham
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Thank you for having the government rate!!”
5 of 5 stars Reviewed June 21, 2012

Wow. You would think Pensacola was a fancy city with the other marriotts and Hilton's laughing at me for asking the gov rate. Why do I care it's June? I still have to work so thank you for a clean room and honoring the gov rate when everyone else didn't seem to care

  • Stayed June 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask christy b about TownePlace Suites Pensacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at TownePlace Suites Pensacola, responded to this review
June 25, 2012
Hello! I just want to thank you for your review and yes, the government rate is always honored at our property! We look forward to seeing you in...
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Additional Information about TownePlace Suites Pensacola

Also Known As:
Towneplace Suites Pensacola Hotel Pensacola
Towneplace Suites Pensacola Hotel
Pensacola Towneplace Suites
Address: 481 Creighton Road, Pensacola, FL 32504
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 61 hotels in Pensacola
Price Range: $$
Hotel Class:2.5 star (2.5*)
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