The staff are rude. We went paid for an extra person. We could not get a roll out then for the extra person. We could not get an extra blanket without requesting for two days. We got sheets in place of the blankets. Their reason they did not have any. When they gave us the sheets the staff acted like he did us a favor. When we asked the next day for the blanket the staff said we gave you sheets what else do you need. We asked for towels and they huffed. The fountains at the hotel dont work. The beds sink in and the tv's are outdated and old with minimal channels. This hotel should be in a ghetto and not Pembroke.
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- Also Known As:
- Grand Palms Hotel, Spa And Golf Hotel Pembroke Pines
- Grand Palms Pembroke Pines