I stayed for the first time at this hotel in February this year. After that I have stayed there five times for 15 nights and had the best experience. Laurence Abo and Sonja are among the best of the best in customer service and they compensate for any problems we may have as guests. Valerie Hoyos, their Sales Manager also is very encouraging of her staff and promotes excellent goodwill. All in all, if I am ever in that neck of the woods, there is nowhere else I would stay.