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“From check in to check out I had a great vacation and the...” 5 of 5 stars
Review of Hawthorn Suites by Wyndham Panama City Beach

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Hawthorn Suites by Wyndham Panama City Beach
2.5 of 5 Hotel   |   7909 Panama City Beach Parkway, Panama City Beach, FL 32407 (Formerly MainStay Suites)   |  
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Ranked #23 of 47 hotels in Panama City Beach
Evansville
1 review
“From check in to check out I had a great vacation and the...”
5 of 5 stars Reviewed May 7, 2013

From check in to check out I had a great vacation and the hotel and staff were very accommodating. The room was clean and comfortable.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, Manager at Hawthorn Suites by Wyndham Panama City Beach, responded to this review, May 10, 2013
We here at The Hawthorn Suites are glad you enjoyed your stay! We hope to see you again in the near future!
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185 people have reviewed this hotel

Traveler rating
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See reviews for
91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 3, 2013

Our visit with Hawthorn Suites was great. We only stayed one night but I feel like if we had stayed longer we would not have had any problems. Claudia(if I remember right) took our reservations and she was so nice and helpful. Then when we arrived the lady working the desk(can't remember her name) she was so attentive and welcoming. I work for local government in Alabama and they gave me a discount. It wouldn't work when we were checking out but after several days I noticed they had fixed it. We will use this hotel again. The breakfast was fine, no, it wasn't like your momma's, but your in a hotel and it was good. They even gave us muffins and fruit for our trip home. We had 2 adults, 4 college students and no one was disappointed. PS I only gave sleep Quality a four. We had a hard time getting the A/c cool enough but we did have a lot in one room.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, Manager at Hawthorn Suites by Wyndham Panama City Beach, responded to this review, May 6, 2013
We at the Hawthorn Suites are so pleased that you enjoyed your stay. We definetly look forward to seeing you here again at The Hawthorn Suites!
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Washington
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 24, 2013

My stay was that i couldn't keep keep service for clean up. No towels didn't make up beds and maids didn't know english. no communication had towels in my bathroom dirty for 2 days and the make of the beds

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, Manager at Hawthorn Suites by Wyndham Panama City Beach, responded to this review, May 6, 2013
We at the Hawthorn Suites are glad you chose to stay with us and we do appreciate your feedback. We at The Hawthorn Suites are currently making many improvements and renovations and will take your feedback into account. We do hope that you will come back and try us out again.
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Louisville
1 review
1 of 5 stars Reviewed April 22, 2013

Very dirty, unreasonable price (should have been free), staff not friendly, breakfast was not edible and I am known to eat anything!! Do not stay here!!

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calvin K, Front Office Manager at Hawthorn Suites by Wyndham Panama City Beach, responded to this review, April 26, 2013
We at the Hawthorn Suites do appreciate you taking the time to leave us your feedback. We are very sorry to hear that you had an unpleasant experience. We very much pride ourselves on our product and the hospitality experience we provide. Any feedback provided that can help us to create a better customer experience is much appreciated. I hope if ever you are coming back through the area that you would consider giving us another try. Thank you again for your feedback and we welcome you to come back and stay with us again at the Hawthorn Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee
1 review
2 of 5 stars Reviewed April 21, 2013

Well me and my husband check in and even if we was under the employee rate I still think it should have been nicer than it was because we came there for our Annver. because my sister works at a Wingate By Wyndham And there Hotel Is Very nice. But this one wasn't like the one in Tallahasse but everyone was kind just a little improvement.....

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calvin K, Front Office Manager at Hawthorn Suites by Wyndham Panama City Beach, responded to this review, April 26, 2013
We at the Hawthorn Suites do appreciate your feedback. We always welcome any input that may help us to improve our customer experience. Renovations are currently being done on the building and will continue throughout the year. We have just finished painting all interior walls in the hallways and in the lobby. We will eventually be getting to the interior of each room in the building. We also just recently installed new pillowtop mattresses and linens in every room. We would definetly like to invite you back to stay with us again here at the Hawthorn Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Panama City Beach

Address: 7909 Panama City Beach Parkway, Panama City Beach, FL 32407 (Formerly MainStay Suites)
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 47 hotels in Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Panama City Beach 2.5*
Official Description (provided by the hotel):
Hawthorn Suites is Panama City Beach's newest all suites hotel. The hotel features 80 spacious rooms with one or two queen beds / king with fully equipped kitchens, including a dishwasher, work area with internet access, and a 32in. Wall-mounted plasma TVs in all rooms. Some rooms have balconies and sofa-sleepers as well. Hawthorn Suites is only 1.5 Miles to the beaches, and 4 Miles to Frank Brown Park. ... more   less 
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Also Known As:
Mainstay Hotel Panama City Beach
Mainstay Panama City Beach
Panama City Beach Mainstay

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