We went to Shores of Panana for bike week. Our visit started off terrible it seemed like no one at the front desk knew what they where doing! We were made aware of extra charges upon checkin. We were furious about not being told in advance. A manager named Rachel was suppose to talk with us about it but never did!! What kind of manager is that? Then we were given our room key and it would not open the door so we had to go back to the front desk. We were assigned to a different room, got to the new room same thing happened! By this time we were furious!! Jumped in the elevator headed back down to the front desk AGAIN!!! Luckily a sweet young lady named Carrie was in the elevator and heard us talking. She showed concern right away and assured us she would handle it for us. We followed her to our room, she pulled out a key and got us in!!! Thank goodness we were just ready to be settled!! She apologized for the inconvience and wished us a great time. The room was nice and the pool is amazing!
- Official Description (provided by the hotel):
- This 23 story gulf front luxury resort is loaded with amenities including a full spa, kids club, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, 24 hour front desk check in, health center with fitness equipment, steam room, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and more. ... more less
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- Also Known As:
- Shores Of Panama By Oaseas Hotel Panama City Beach