I booked our condo through hotels.com.. showed up to check in early at the shores of panama and was told I had to walk across the street to check in. The two girls at the front desk of the resort collection vacation rentals building said I had to reservations and for me to call and get that checked out. They didn't offer to take care of it for me, like they should've working as a front desk attendant. We then walked back over to the shores of panama to the front desk and the two girls working the front desk looked at us like we were idiots because we didn't know what to do at that point. They were rude and very uninformative. Then on top of that nonsense, shores of panama charges money for freaking arm bands to access the pool and the beach behind it. Um, I just paid a couple 100 to even book a room there and I'm being charged for arm bands to access the property I'm staying at? Absolutely ridiculous!! The parking deck was ridiculous and the security guards working didn't know what they were doing. Our condo and the pool was great.. every staff member we came in contact with lacked the knowledge and customer service they needed to do their job. I've worked at a hotel and know what to expect, and this wasn't it!
- Official Description (provided by the hotel):
- This 23 story gulf front luxury resort is loaded with amenities including a full spa, kids club, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, 24 hour front desk check in, health center with fitness equipment, steam room, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Hotels.com, Travelocity, Priceline and Hotwire so you can book your Shores of Panama Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Shores Of Panama By Oaseas Hotel Panama City Beach