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“Excellent vacay at Splash!! A "must" for kids!” 5 of 5 stars
Review of Splash Resort Condominiums

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Splash Resort Condominiums
3.5 of 5 Condominium   |   17698 Front Beach Road, Panama City Beach, FL 32413 (Formerly Sterling Splash)   |  
Hotel amenities
Nashville
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Excellent vacay at Splash!! A "must" for kids!”
5 of 5 stars Reviewed September 27, 2013

Boy, am I glad I didn't read the reviews BEFORE my family visited Splash. I never would have stayed there and we would have missed out on a wonderful family experience. We rented our condo (1104W) through VRBO, which was listed by Best Beach Getaways. Originally I would not have preferred a room on the 11th floor because I was afraid it would be too high, but it was a deal we couldn't resist. Once there, I was pleased to find it wasn't bad at all!! Check in was at 4:00 but the agent called us at 3:30 and said the room was ready and we could go on in, that was great. The room was very clean and smelled fresh. The unit was perfect for 2 adults and 3 kids. My kids loved the pool activities! They were constantly entertained between the water park, indoor pool, hot tub, outdoor pool, and the lazy river. My oldest is a mature 10 year old and still enjoyed every bit of it! We arrived Sept 21st. There is some outside remodeling going on until March 2014 but it didn't bother us at all. This time of year we found no overcrowding at the pools, hot tub, or elevators. We only waited on the elevators for a minute. This is a wonderful, family friendly resort! My kids enjoyed making friends with other kids there. We've been to other beaches where you seem to have a "long" walk to the ocean. We enjoyed the very short distance from building to ocean. Any employees we encountered on the property were courteous. It was nice having Alvin's Island right across the street. There is a ton of shopping, and plenty of restaurants, at Pier Park, just a 2 or 3 minute drive. Alot of the negative reviews I just read had to do with booking a unit through Sterling Resorts. I would recommend VRBO. I hope you find this review helpful. Happy vacationing!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013 via mobile

First Time to Panama City beach and to Splash..Loved it. Was quiet and now to know that didn't have to deal with a lot of the public cuz u ha to have a wrist band to belong there. Te only negative thing I would have to say is that needs to have housekeeping more handing we ran out of trash bags and dish liquid and an they never responded but that's my only complaint. Everything is in good driving distances so that's good..Can't wait to return!!! We stayed on 15th floor and Amazing view loved it

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 16, 2013

I stayed at the Splash resort on 8/30-9/3. I was very excited abut this hotel since it was kid friendly, along with all the beautiful pictures. I was told by reservations that I had the best unit in the west wing.(The Penthouse) $409/night. I didnt mind the price since we had a large party to accomadate a wedding party. However, unit 2006 was horrible. First of all it was very run down!!! The sofas was disgusting and covered with stains and dirt. The sink in the master bath was leaking water all over the floor. They didnt even have a mop in the unit to clean up the water leak. The shower had a dirty old shower rack that was molded and filthy. Some of the lamps didnt work b/c the bulbs were blown. None of the remotes worked properly and one was even missing the batteries and cover. I advised the hotel of the issues. The girl at the front desk made #1,001 excuses on why the unit was in this condition. I was very disappointed. I would have rather stayed at the Ritz for the amount of money I spent there.($2045) I finally spoke with Renee (Mgr) who was very helpful and understanding. She got maintenace to fix all the issues and clean the sofas. She promised me a refund for the first night of my stay along with 10% on each additionial night. Well, I'm still calling and its been two weeks, I'm still waiting for this refund. I feel like she was just saying things to make the situation better at the time, but now she doesn't care about my refund. o yeah, the beach water is filled with seaweed. My kids didnt want to get in the water. SAD!!!!! Please stay away!!!!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 14, 2013

Right on the beach, the pools are very kid friendly-but dirty. It's got to be hard to keep the pool areas clean with so many kids-i just didn't like all the bugs both alive and dead-in the pools. The kitchen was equipped with MINIMAL supplies. Take laundry detergent, kitchen soap, kitchen dishwasher soap, toilet paper, paper towels and any kind of hand soap for the bathrooms. The front desk was closed at 5 pm when we arrived and check in was a bit difficult. Overall, I won't be back to SPLASH mostly because I like more customer service and luxury.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deatsville, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

Took my granddaughter for her first trip to the beach and was looking for a place that offered stuff for her age (2 years old) and this place had it all. The staff was wonderful and room had everything we needed and the space. It offered so much activities that my granddaughter couldn't make up her mind on which part she wanted to play at, until she saw the splash pad for smaller children and that's where she wanted to stay. So if your looking for a place to stay and have children of all ages, this is the place to stay. We will be returning next year. All I can keep saying about this place is WONDERFUL!!!!!!!!!!!!!!
This place has covered Kiddie pool area with slides. Covered pool with hot tub. Another pool out in the sun then at night this pool changes colors. Next to this is a Lazy river. Then the Kiddie Splash pad. Along with a Arcade room and fitness room. Need I say more.

Room Tip: We had a 1 bedroom/bunk. Sofa let out to bed. 2 bathrooms. Room sleep 6 people. Complete kitchen, wa...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 10, 2013

Stayed with 2 small kids, mother, and husband in the 1 bdrm with bunk during the Labor Day weekend (4 days). Resort was what I expected for the price. Normally, we stay at Reflections at Bay Point (another Sterling Resort) or the Holiday Inn Resort. But, this was one quite a bit cheaper and I was trying to sneak a vacation in on a budget. The condo was in good condition (1803E). The only problem was the drawer on the bunk bed would not close fully. Kitchen was fully stocked and there was a sufficient number of towels (I still bring my own from home). Fortunately, the pools, hot tubs, and splash area were fully functioning during our stay. Great beach access. CONS: Not used to the pool area ACTUALLY closing and being locked after 10pm. The front desk staff appears disengaged and uninterested.. The elevator situation is atrocious (On our last day, it smelled as though someone had urinated in one of them). The luggage carts were non-existent on check out day (Monday). If I had to vacation again on a budget, I would consider Splash.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columbus, ga
Top Contributor
110 reviews 110 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed September 7, 2013

We have been coming here before and enjoyed it. This resort is in need of better maintance and tired. Our unit while decorated nicely had a non working ice maker/missing left drawer next to the stove, numerous missing or not working light bulbs and very dirty sandy furniture and floors.
The kiddie water park is great for kids under say 6. The lazy river is nice as are the pools. The only issue there is they can be crowded. The beach is beautiful. We did have a sea weed outbreak but that cannot be forecasted or prevented but the beach is great. Location is good it just needs better maintance and cleaning staff.

Room Tip: Higher rooms have less noise from the pools and water park I met someone in the elevator who chanced...
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splash Resort Condominiums

Address: 17698 Front Beach Road, Panama City Beach, FL 32413 (Formerly Sterling Splash)
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 77 Specialty lodging in Panama City Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Splash Resort Condominiums 3.5*
Official Description (provided by the hotel):
Beachfront condominium waterpark resort. Family oriented and no smoking. ... more   less 
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Also Known As:
Sterling Splash Hotel Panama City Beach
Splash Resort Panama City Beach

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