Dont ever judge a book by its cover right, so right. We stayed at "Splash" because we have always seen the big amazing water park from the exterior and the kids (8 and 3 yr old ) always say coool. Well just got back from this year's trip, this was by far the worst place we have ever stayed. I couldn't be more disappointed that we wasted our vacation money on this joke "condo" /"resort. We had a great time plunging toilets and tubs on day one just to grt the water to drain in the shower and the toilets to flush. We had 1402e 2br 2ba that had filthy carpets, horrible bedding (itchy and worst sleep ever). My kids were happy at first until I had to pull them out of the pool because I realized what was floating around them was band aids, the stuffing from inside diapers, ciggarette butts and bugs. It was disgusting. Of course there is no manager on site until 9am the next day. .so I got stuck complaining to creep security guy, who just responded with the pools get cleaned in the morning. The staff is a joke. The front desk manager has no customer service skills what so ever. Upon check in we had to wait to be checked in and was forced to hear her conversation 2 ft in front of us with another staff member. She was so immature and rude and that was our red flag. Back to filthy pool, the slide in the in door "water park"had so much mold it was sickening. It was green and caked up. We ended up keeping the kids at various fun parks until ourselves 4 day vaca was finished. Will never stay at splash ever again. And now off to worry land of making sure the kids didnt catch a "splash" of any bacteria infections.
- Official Description (provided by the hotel):
- Beachfront condominium waterpark resort. Family oriented and no smoking. ... more less
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- Also Known As:
- Sterling Splash Hotel Panama City Beach
- Splash Resort Panama City Beach