We booked a 1br/ 2ba condo back in June. When we arrived they tried to charge me for a 2br/ 2ba and told me that they had no 1br/ 2ba condos left. The managenment would not believe me and told me that they needed proof. Luckily I had printed my email confirmation and brought it with me. They decided to "upgrade" us to a 2br condo. We never found a luggage cart so we just decided to carry everything by hand. When we open the door to our condo we are totally disgusted. Instead of getting a nice room with high end decor and furniture like they show on the website they had stuck us in hell. There was nothing on the white walls but black scuffs. All of the furniture in the room was old white wicker that looked like it came from the local thrift store. There was not one decoration in the entire condo. There was even a hole in the ceiling above the dining table. The couch was this tiny loveseat with plastic-like cushions. When I called the front desk to complain they acted like I was crazy for not liking my "upgrade"! After waiting for almost an hour they moved us to a 1br/ 2ba like we had booked. The 2nd condo actually looked just like the ones on the website. We were happy to finally get a nice room. The time we spent at the beach and pool was not enjoyable. The guys that worked the beach chair rentals were very rude. They were not employees of Calypso but you had to deal with them if you wanted your free beach chairs. The pool area had very few chairs which were always occupied by towels. This one family of 6 would come out early and put their towels on 6 chairs, then come out 3 or 4 hours later to use them. There were no pool rules enforced at all. The elevator wait time was bad most of the time. There were a few good things about the Calypso. The bed was very comfortable and had high thread count sheets. We couldn't hear any noise through the walls, which was nice. The parking deck was useful. We didn't have to get in a hot car to go to dinner at night and it kept us out of the rain. Some things were ok, but overall we hated it!!!
- Also Known As:
- Calypso Resort & Towers Hotel
- Calypso Resort & Towers Hotel Panama City Beach
- Calypso Resort And Towers
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