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“Sandpiper Chaos!” 3 of 5 stars
Review of Sandpiper Beacon Beach Resort

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Sandpiper Beacon Beach Resort
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17403 Front Beach Road, Panama City Beach, FL 32413   |  
Hotel amenities
Ranked #14 of 45 Hotels in Panama City Beach
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
“Sandpiper Chaos!”
3 of 5 stars Reviewed September 27, 2013

I visited Sandpiper Beacon this year I paid for 8 days stayed for 7 as the room above us was horrible and after long hours out on the beach and pool we could not rest at night! I complained but I do not think anything was done! The value was great if you had kids! I am an adult and do not need face painting, need to watch The Great & Powerful Oz nor care to make Smore's at $3 for three! The lazy river was okay but needed filled as it was supposed to be 3 ft. deep but probably only two! Also, might I add paying for ice is ridiculous even at a quarter! This is a hospitality issue and needs changed ASAP! The other horrible event we tried karaoke one evening but MO MONEY the karaoke DJ was more interested in the drunk women whom looked strung out on crack or some other substance! Every night we noticed this! Also, the music selection for a karaoke DJ is horrible! Not everyone is a bunch of redneck hillbilly's that sing country! Hire a new DJ that actually is "family friendly"!

Room Tip: Choose a room with kitchenette to truly save!~
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, October 5, 2013
HI Michael! Thank you for taking the time to write about your most recent stay with us. We love the photo you shared of you on our giant beach chair!

We appreciate you sharing your comments and concerns. We always take all of our guests feedback into consideration and these issues will be addressed promptly with management to help ensure better stays for yourself, and other future guests alike.

Thank you again for staying with us! We hope to have you back at the "Fun Place!" in Panama City Beach very soon! :)
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1,030 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Inwood, West Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

This was about the only beachfront resort we could find that accepted pets (up to 10 pounds). Everyone was extremely friendly and accommodating, especially Carrie! We really enjoyed our stay and we definitely plan on returning at some point and staying longer. Wish we had found this place earlier during our vacation. The price was very reasonable, the rooms were clean and comfortable, and we had a fantastic view of the beach and sunset.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, October 5, 2013
Thank you for sharing your experience with us on TripAdvisor! We understand how hard it is to find a beachfront resort that accepts small dogs, so we are very happy you were able to bring your four-legged family member with you on vacation!

We are very pleased to hear that you were provided with comfortable, clean and affordable accommodations, as well as exceptional customer service from our staff! We will be sure to pass your kind words along.

Thank you again for choosing the Sandpiper Beacon Beach Resort! We look forward to having you back for a longer stay! :)
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Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 26, 2013

I've stayed 3 times over the years, and the only thing all 3 stays have in common is unfriendly staff. My son loves it because of the indoor lazy river, the slide at the kid's pool, and the activities- it's his favorite place to stay or I'd never set foot in it again after some of the experiences we've had!
During one stay my 10 year old son was injured on the slide- his chin was split open and pouring blood. The employee at the pool didn't budge to help, I had to go and get napkins to hold over the cut and try to stem the flow. I asked for a band aid and he directed me to the office where a guy begrudgingly hauled out a first aid kit, that unfortunately didn't have anything large enough for a split chin, so he informed me I'd have to go to the grocery store and buy something.
Our most recent stay (September 2013) was better than the previous stays in some ways- the room seemed more modern and comfortable-but with the exception of one young woman working at the front desk when we checked in, and a young guy working the ice cream counter late one night, the staff we encountered were in general unfriendly and not very helpful.
I think it is important to also note that "pet friendly" actually means "dog friendly". We showed up one evening after a 12 hour drive with my son's parakeet in a cage, and they refused to let us stay with it. When I asked for a refund since I'd already paid for the room (at this point I was in tears- a single mom 12 hours from home with no idea where to sleep that night, etc) the manager very rudely informed me that a refund would take up to a week to process. So not only could I not stay there, I couldn't have my money back to go stay somewhere else because I had a dangerous parakeet in a cage.
But for the price and what you get (activities, pools, playground, etc) it's a great value and kids love it. Just don't expect doting friendly staff like you'd have at a nicer resort.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, October 1, 2013
Hello,

Thank you for taking the time to write a review and share your experience with us! We would like to start by letting you know we appreciate you choosing the Sandpiper Beacon for your stay while in Panama City Beach over the past years! We take pride in the fact that most of our guests are returning guests and we do our best to make sure each stay is better than the last.

After reading your review, we were very displeased to hear the lack of exceptional customer service you encountered. One of our main goals is to always provide our guests with nothing less than helpful and hospitable treatment.

We appreciate you sharing your comments and concerns. We take all feedback seriously and use all information from such reviews to help us improve the stays for future guests.

Thank you again for staying at the Sandpiper Beacon Beach Resort! We hope you give us another chance for your future stays in Panama City Beach!
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Lynn Haven, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2013

someone claiming to be the creative director was as rude as can be. didn't get his name but he was middle eastern looking, balding and was full of scabbie looking soars all over his body. asked him a simple question and got a ton of attitude for no reason. other than that delightful man our stay was great.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papillion, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

We stayed for a week at a townhouse villa and it was better than any condo we've stayed in over 25 years in Florida Excellent staff at front desk, great pools and hot tub and best beach in Florida. Highly recommended for family or couples. Unit was supplied nicely, daily housekeeping a plus and instant access to beach was awesome.

Room Tip: Townhome villas were impressive!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, October 1, 2013
Hello!

We are so happy you enjoyed your stay in one of our beachfront townhouse villas! Many of our guests prefer the townhouse option for the added privacy and mostly for accommodating larger groups or parties. Like you stated in the review, the instant access to your very own "mini beach" is the icing on the cake!

We are so very pleased that housekeeping as well as supplies available in the unit were up to your standards and that our front desk staff provided you with excellent customer service!

Thank you again for choosing the Sandpiper Beacon Beach Resort and sharing your experience with others! We look forward to having you back in Panama City Beach for your next beach vacation! :)
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North GA Mountains
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2013

We got a nice deal for 3 nights for the price of 2 for $79.00 a night with a kitchen. The rooms are small, but you have everything you need. Since our last visit back 9 years ago, they have upgraded the rooms, and they look much better. Love the kid activities, the multiple pools with slides, and the tiki bar with karaoke. I actually like the feel of the older style hotel. I stayed in a condo a couple of years ago and was so disappointed. Hidden fees like crazy. A long walk to the beach. This place is like having a hotel with everything you need and going back in time. Brings back childhood memories with all of the extras. Please don't tear this place town for a condo in the future!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, September 30, 2013
Hello!

Thank you for taking the time to share your most recent vacation experience with us on TripAdvisor!

We have updated the majority of our rooms over the past few years, and it's great that we were able to provide you with accommodations that you found comfortable and affordable. Our Resort has been open on Panama City Beach for over 50 years, and many guests, like yourself, enjoy the nostalgic appeal of our property. We plan on continuing the FUN for as long as we can! :)

We are so glad you took advantage of all of the pools and fun activities we have planned! We do our best to provide a unique vacation experience where many of our guests never even have to leave the property!

Thank you again for choosing the Sandpiper Beacon in Panama City Beach! We do hope you visit us again in the near future!
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Lewiston, Maine
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 19, 2013

We arrived at Panama City Beach a day before our condo reservation. It was late at night and the Sandpiper had an interior room at a good price. Room was very clean & pleasant. Hotel staff was helpful and very nice. Great coffee was available 24/7.

Room Tip: Make sure you check the room before you take it. Some of the rooms are not beach front or beach view...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpiperBeacon, Guest Relations Manager at Sandpiper Beacon Beach Resort, responded to this review, September 30, 2013
Hi Jim!

Thank you for sharing your experience with us on TripAdvisor! We are so happy we were able to accommodate you and meet your needs. We are glad you enjoyed your stay with us, even if it was just for one quick night! We hope you visit us again on your next trip to Panama City Beach! :)
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Additional Information about Sandpiper Beacon Beach Resort

Address: 17403 Front Beach Road, Panama City Beach, FL 32413
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Panama City Beach
#7 On the Beach Hotel in Panama City Beach
#13 Family Hotel in Panama City Beach
#14 Romantic Hotel in Panama City Beach
Price Range (Based on Average Rates): $
Number of rooms: 199
Official Description (provided by the hotel):
Beachfront hotel/resort catering to families with children of all ages and offering a FUN beach vacation experience that is difficult to find in other Panama City Beach accommodations. With a wide variety of amenities, activities, and on-site conveniences, most guests never even have to leave the resort! ... more   less 
Also Known As:
Sandpiper Beacon Beach Hotel Panama City Beach
Sandpiper Beacon Beach Panama City
Sandpiper Panama City Beach

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