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“Great ocean view!!” 3 of 5 stars
Review of The Reef at Seahaven Beach Resorts

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The Reef at Seahaven Beach Resorts
2.0 of 5 Hotel   |   15013 Front Beach Rd., Panama City Beach, FL 32413 (Formerly Best Value Inn Beach Front Resort)   |  
Hotel amenities
Ranked #46 of 52 hotels in Panama City Beach
Prattville, Alabama, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great ocean view!!”
3 of 5 stars Reviewed April 23, 2013

Stayed here with my family for a weekend vacation. The rooms were clean. The staff were friendly. The view from the balcony was excellent. My room had a fridge and microwave and dishes in the room. The bathroom needs a little work, but overall I was pleased. I dont come to the beach to sit in the room and watch Tv , so the Tv having a little static in the picture didnt really bother me. I would probably stay here again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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46 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Fort Smith, Arkansas, United States
1 review
1 of 5 stars Reviewed March 25, 2013

This hotel (more of a motel) was absolutely disastrous and disgusting and was in no way acceptable. After dealing with their almost completely incompetent staff, waiting for an hour and a half to check in, which at 6:40 (check in time was supposed to be at 4:00, but moved to 6:00), they still did not have our room cleaned; we finally went up to check our room. On the way up to the room, the stairwell had standing puddles of urine on them that we had to step through, and reeked all the way to our room. The room was a complete run-down dump and reeked of bleach and urine. Stains on the floor and bedding. Beds were harder than the concrete outside. Door to the balcony did not shut all the way. Almost had to kick the entrance door down to open it. The TV- ha! It was a 13” retro tube TV that had more snowy static on it than actual television. The carpet felt so disgusting that I felt gross walking on it without my shoes on. The hotel claims to have been recently remodeled, but their remodel must have been dumping paint over everything and blobbing it on, and bleach everything else. It was out dated and completely wore out looking. I’ve seen hole-in-the-wall motels for $29.95 that were much nicer than this place. The staff was careless of the ordeal, but was immediately willing to issue a refund, which we had to receive through our booking agency. Be warned: the pictures and descriptions are very misrepresentative of the actual condition of the rooms.

Room Tip: Don't choose one here.
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed February 4, 2013

We booked this hotel online a few weeks prior to our stay. Our room hadn't been remodeled and I hated having a metal key instead of a key card. The carpet in the room was dirty and the door to the balcony wouldn't shut. When sitting on the balcony with the air running it feels like it is 100 plus degrees because of the heat blowing. Imagine having a door that wouldn't shut with the air running constantly and heat coming in the room at all times. The shower wouldn't drain and our room was right by the ice machine and maintenance room/ where the workers hang out. The pool is in the parking lot. If you plan on grilling out don't. The grils are terroble. For the money I wish we would have stayed elsewhere.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
65 reviews 65 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 3, 2012 via mobile

Well after staying here a few nights ago, it has some pros and cons. PRO.. staff was wonderful, clean room, bed was good, beautiful balcony to see beach, clean towels, cold ac, clean pool. CON.... no coffee or dryer in room, no phone directions, outside dirty, very old tv didn't play good, no ice bucket or cups in room, most ice machines had no ice most of the time, and the worst problem was parking at dinner and supper time the restaurant next door customers would take most of the parking spots this really suxed.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed July 25, 2012

We chose this hotel based on location, price and the website's promise of newly remodeled rooms.

If you are considering the reef...read this first:

1-Our room on the second floor had NOT been remodeled. It was dimly lit, shabby with worn out looking furniture, linens, carpet, etc...

2-In fact, our room had NOT even been properly cleaned after the previous occupants checked out. The beds were made, but the linens were soiled/ dirty. The carpet was covered in bits of wood and sand. There were no towels...none. The toilette didn't flush. Lovely.

3-Upon arrival, our room was UNLOCKED. My husband had to go in and check
the room to make sure it was safe. Doors are locked via metal key vs. keycard. Kinda scary.

5 min in that room and we were back in the lobby...complaining. I have NEVER refused a hotel room before... But, honestly... I have never seen one this bad before.

To their credit, the hotel staff moved us to a condo unit across the street... No beach view, but MUCH nicer (for the same price). There's a separate review on the Origin
At Seahaven Condiminuums. We enjoyed our stay there. But, as for this place...don't do it. There are thousands of hotel rooms in PCB. Choose another place.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed July 18, 2012 via mobile

The room we stayed in was 362 very old and unclean the tv had to be changed immediately the toilet paper holder came off in my hand the whole room looked old and out of date the beds were broke they had no support whatsoever we have stayed here before it never looked this run down ice machine didnt work either. find somewhere else even if you pay more

  • Stayed July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed July 13, 2012 via mobile

My husband & I stayed here the weekend of our anniversary. I was told that it had been recently renovated, but it was obvious there wasn't much renovations done. New paint and carpet. We were on the 4th floor. Our room smelled horrible and wasn't very clean! The roof above the shower leaked, the drain didn't work. So when you showered, you were ankle deep in water by the time you were finished! Traffic noise all night! We were woke up several times a night from people running around outside and yelling! NO parking whatsoever!!!! And when you do find a parking space, it's really tight! The elevator was gross and slow! The pool is small and in the parking lot, we didn't even go to the pool b/c of those reasons! We will never be back and don't recommend this hotel to anyone!

  • Stayed June 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Reef at Seahaven Beach Resorts

Address: 15013 Front Beach Rd., Panama City Beach, FL 32413 (Formerly Best Value Inn Beach Front Resort)
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 52 hotels in Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Reef at Seahaven Beach Resorts 2*
Reservation Options:
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Also Known As:
Best Value Inn Beach Front Hotel Panama City Beach
Best Value Hotel Beach Front

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