I booked the hotel a few days before my arrival to the beach. The first thing I asked the man I spoke to on the phone was about the deposit he said there wasn't any and that is why I made the reservation because I was going on a strict budget and just had enough for the 2 nights, some activities, and food. I got there and was charged $150 I told the old and skinny lady at the front that I was unaware since I asked and she told me it was all over their website which I double checked and was not there once! I asked for a refund and of course said no not even a portion could be returned. I was so angry I was crying like a baby and with her yelling wasn't making it any better. I asked to speak to the manager and she denied my request. I wasn't being rude or anything, but she just kept on and on and at the end I spoke to the manager and let my deposit be waived she was the friendly one. The old lady kept insisting for a thank you and an appreciation leaning on my car door avoiding me to get out of my car until I thanked her which I did not because I felt like she owed me an apology! She then told me I had to clean my own room or was going to charge my credit card to the negatives I couldn't believe it but I had came from an 10 hour drive and needed a place for myself husband and sister to stay and the 2 nights were already paid ($180+). We stayed there a night and to top it off the power went off and we left the next morning loosing $100 for the night already paid! WORST experience ever I don't know how this place is still open! Everything is old and smelly and the pool is disgusting staff is so rude and ignorant!
- Also Known As:
- Executive Inn Panama City Beach Hotel
- Executive Inn Panama City Beach Hotel Panama City Beach
- Executive Panama City Beach
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, TripOnline SA, Priceline, Hotels.com and Otel so you can book your Executive Inn Panama City Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.