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“Stuck in the 90's” 1 of 5 stars
Review of Wyndham Bay Point Resort

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Wyndham Bay Point Resort
3.5 of 5 Hotel   |   4114 Jan Cooley Drive, Panama City Beach, FL 32407 (Formerly Bay Point Marriott Golf Resort and Spa)   |  
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Ranked #34 of 45 Hotels in Panama City Beach
Tampa, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Stuck in the 90's”
1 of 5 stars Reviewed May 11, 2013

First, what major hotel chain only has wired internet access. NO WIFI only in Lobby. Second the mattress in the rooms in only 4 to 5 inches thick like day bed thickness. Third the bay view for king suite they give us over looks a pump area for pools and can barely see the bay. Considering the hotel was only at 20% poor excuse for a room and to boot put us on second floor.

Avoid this hotel at all cost many other hotels with modern rooms and features.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben_Guest_Services, Guest Service Relations at Wyndham Bay Point Resort, responded to this review, May 15, 2013
Dear Vinny,

Thank you for taking the time to review Wyndham Bay Point Resort. We apologize for not providing WiFi in the rooms. We are currently in the process of upgrading our rooms and WiFi may be available in the main hotel rooms in the future. We are also sorry you were not satisfied with your view. We strive to exceed the expectations of all of our guests and obviously we failed to do so with you. We have passed your comments on to our staff. If we can do anything further to assist you, please reach out to us. We hope when you return to the area you give us another look.

Yours truly,

Ben, Guest Service Relations, Wyndham Bay Point Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,608 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
San Antonio, Texas
1 review
1 of 5 stars Reviewed May 9, 2013

The evening we arrived,after meeting with friends till 10:30 PM, we were unable to get back into our room. The electronic key would not work even after 3 trips to the main office to get it recharged. They sent a good man to open the door who observed that they shouldn't use these keys because of the humidity in Florida. He, and others worked for over an hour and finally had to kick in the door fron the adjoining room(which was vacant). Then at midnight we had to change rooms.

On top of this the rooms were filthy and in the morning a maid came to our room who was absolutely snarky.

It was a lousy stay and we shall never return ao a Wyndham!!!!

Room Tip: Another hotel
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  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben_Guest_Services, Guest Service Relations at Wyndham Bay Point Resort, responded to this review, May 15, 2013
Dear Roth,

Thank you for taking the time to provide feedback on Wyndham Bay Point Resort. Our goal is for every guest to have a stellar experience; clearly we have failed to do that with you. Please accept our apologies with regard to the difficulty getting into your room and being forced to switch rooms at midnight. We are currently in the process of upgrading some of our rooms, but that is no excuse for the maid being impolite. We have notified our staff of your comments, so that appropriate action can be taken. We hope that when you next travel to Panama City Beach you will give us another look.

Yours truly,

Ben, Guest Service Relations, Wyndham Bay Point Resort
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Additional Information about Wyndham Bay Point Resort

Address: 4114 Jan Cooley Drive, Panama City Beach, FL 32407 (Formerly Bay Point Marriott Golf Resort and Spa)
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #34 of 45 Hotels in Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Bay Point Resort 3.5*
Number of rooms: 320
Official Description (provided by the hotel):
The Bay Point Wyndham Golf Resort & Spa is currently undergoing a remodel of some of its buildings and restaurants. We are working hard to bring even more fun and luxury to our guests and it is our intention to minimize the inconvenience as much as possible. The Resort does overlook the protected and pristine St. Andrews Bay offering scenic views and an easy trek to the area's top attractions. Stay and play a round of golf on one of the resort's two courses or enjoy a rejuvenating spa treatment. This Gulf Coast vacation spot is a sanctuary for golfers, boaters, and those simply in search of a soothing escape. Our natural setting provides guests with countless ways to relax. With 120 rooms, located in our golf villas over looking the courses, you'll enjoy select comfort amid an array of on-site recreational activities and resort casual dining. No matter what your fancy, you'll find it during your stay at the Bay Point Wyndham Golf Resort & Spa. ... more   less 
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Also Known As:
Wyndham Bay Point Hotel Panama City Beach
Marriott Bay Point
Marriott Panama City Beach
Panama City Beach Marriott

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