I loved this hotel, we stayed in Feb. for the weekend. The Front Desk staff was so nice and helpfull. Down home southern style service that makes you feel like family. The maid was great the room was clean. The price was right. We will go back to this hotel.

It was like death by a thousand cuts. I left after about 500! I checked-in, carried my baggage to the room and the keycard didn’t work. Annoyance #1. Next I find out their advertised "wireless internet" is only in the lobby, not in your room. Who wants to do their on-line business in the lobby? The room was sort of okay, but the ceiling had an ugly stucco texture with a huge dark stain right above the bed – not very appealing. And the tub was lipstick red – which definitely did not match the rest of the décor. Not a big deal but the advertised TV in the bathroom was an old Black & White model from the 70’s. Also the microwave & coffee pot were in the bathroom! As I got into the shower I discovered I had 2 conditioners but no shampoo. I guess the worst was the breakfast buffet. It was absolutely awful! I’ve eaten at several breakfast buffets in Holiday Inns before and they’re usually pretty good – usually there is an omelet bar where you can get freshly cooked eggs & they always put a carafe of OJ on your table. Not this buffet. All precooked food in warming trays. The scrambled eggs had cheese in them (yuck), the biscuits were dry and hard, the sausage was obviously reheated so many times so they were hard and tested rancid. The grits were too salty to eat. The melon was rotten. The milk was sour. Bottom line is there was nothing to eat. We asked for orange juice and received an 8 ounce glass, and were charged for a “Large Orange Juice”. Apparently the OJ is not included in the buffet – unusual especially for Florida. We had to get up earlier that we wanted because we were told the buffet was only served from 7:00 to 9:00 AM, but actually it was still being served at 10:00 AM – it would have been nice to have been given correct information so we could sleep in Sunday morning. The hotel itself isn’t so bad, and the staff were friendly enough. You expect the occasional problem but it was just one annoyance after another – which you don’t expect on a vacation. Apparently there is no quality control in this hotel, or they're just too cheap to do it right! And it doesn’t seem to be a secret because the hotel was nearly empty on Labor Day Weekend. I was booked for 2 nights but I bailed after the first. I definitely would not recommend this hotel.

Coming all the way from Melbourne Australia, we had the best stay at the Holiday Inn select. Our stay was for over 2 weeks and by the end of our holiday we were sorry to leave the beautiful friends we made at the hotel. You should all be rewarded for you customer service. Such a friendly bunch of people who went out of their way to help you any way they could.
Five Stars to you. * * * * *
We will be back to see you all again as soon as we can.

From the down under crew..
Elena, Renee and Brittney.

I and my family have been guests of the hotel many many times. Not every trip has been perfect but if ever there was a problem it was always dealt with in the highest manner of professionalism; as well as friendly. There is a sign out front that says "Your home away from home" and that is exactly what it has come to be for my family. The hotel is beautiful, the restaurant is great - I am surprised that more people don't eat there - they have an amazing bar - that bar should be packed - it is beautiful - with mirrors and fans and a beautiful old time look. The staff has always been the nicest staff I have ever encountered. There was one girl at the front desk I had a problem with, she had an attitude with me (some folks just clash) but the Front Desk Manager took care of everything. The GM (Kevin?) and the whole management staff there expects the best of their employees. That's nice to see. (I don't think that girl works there anymore. Anyway, to all of you out there looking for a place to stay, the Holiday Inn Select is great. You will be pleased!