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“Very nice staff” 4 of 5 stars
Review of Hampton Inn Panama City - Panama City Mall

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Hampton Inn Panama City - Panama City Mall
2.5 of 5 Hotel   |   2338 Mercedes Avenue, Panama City, FL 32405   |  
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Double HHonors Points
Ranked #6 of 33 Hotels in Panama City
Birmingham
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Very nice staff”
4 of 5 stars Reviewed August 1, 2012

When we could have been held hostage on a recent Scuba trip, we were treated much different. Nice staff, reasonable rates and the staff working breakfast kept the area immaculate. I would stay here again.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    34
    29
    17
    11
    3
See reviews for
33
18
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 23, 2012

The rooms were clean. The hotel was a little older, but otherwise was a good place to stay.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Top Contributor
139 reviews 139 reviews
55 hotel reviews
Reviews in 69 cities Reviews in 69 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed May 8, 2012

Based on our experience in Chesterfield, Mo. Hampton, we thought that this would be a great place. Not so. It's not that its bad, it just isn't that good.

This is a three storey 60 room facility with elevator. The room is good with a very good bed. Our room had a slightly musty smell. Wi-Fi, micro-wave, fridge and flat screen tv.

The bathroom is well-lit but has no exhaust fan. Therefore it gets steamy fast. There were hairs on the toilet and in the tub. Was some-one washing a gorilla in there???

Big faux pas: the coffee maker is in the bathroom. We think that is really unsanitary.

Average breakfast with a superior service attendent.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oro Valley, Arizona
Top Contributor
210 reviews 210 reviews
30 hotel reviews
Reviews in 48 cities Reviews in 48 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 4, 2012

very friendly, clean, nice breakfast. very convienient.

Room Tip: only one elevator, better ground floor if you come and go a lot
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
10 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 4, 2012

Very nice Clean Hotel, Friendly staff, well maintained, excellent breakfast, great location, quiet.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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pchamptonsales, Director of Sales at Hampton Inn Panama City - Panama City Mall, responded to this review, March 7, 2012
Thank you so much for your kind comments and for taking the time to write a review for the Hampton Inn Panama City Mall. We hope you will choose to stay with us if in the area again. Please feel free to let us know if there is anything at all we can do to make future stays more accommodating. We appreciate your business!

We love having you here!

Elizabeth I Burke
Director of Sales

Hampton Inn Panma City-Panama City Mall
2338 Mercedes Ave
Panama City, Florida
850-872-6969
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2011

We left Destin and came to panama city for a night (not ready to go home to Nashville) the hotel is VERY NICE trust me I know clean! Beautiful decor nice bed, easy check in through Priceline . Pool nice and clean, your in a seemingly quite area with a Ihop next door and a large mall just down the street! TRUST ME YOU WON'T MAKE A BAD CHOICE HERE DON'T BELIEVE ALL YOU READ ON THESE REVIEWS!! Be Blessed!!

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pchamptonsales, Director of Sales at Hampton Inn Panama City - Panama City Mall, responded to this review, October 23, 2011
Thank you for your kind words about our property. We completed a renovation in 2010, and have made every effort to make certain our guests have what they need to feel at home. I hope that you will return to our property if you are in the area again. Thank you so much for your business. Please let us know if we can help you in the future.

With warm regards,

Elizabeth I Burke
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2010

We arrived late in the evening(after midnight) - an unplanned trip that I had booked same day using my cellphone on the very friendly website. The room was perfect- we slept well. Breakfast at 9:15 was sparse, some reluctance to put more food out, which I could understand. We weren't offered options but were able to find a nice on-the-run breakfast bag in the lobby without assistance. We felt uncomfortable overhearing the manager say it was too late to prepare hot food, when a helpful employee began responding to us.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pchamptonsales, Director of Sales at Hampton Inn Panama City - Panama City Mall, responded to this review, October 23, 2011
Thank you for staying at the Hampton Inn Panama City. We appreciate your business, and are thankful you took the time to review the property. We are thrilled that you had a comfortable night's stay and found our staff friendly. I do apologize that you felt uncomfortable with the leadership of the property. I also apologize that no one pointed you in the direction of our on the go breakfast bags. I am certainly glad that you found them! As the new Director of Sales at the property I would love for you to give us another try if you are ever in the area again. We pride ourselves in guest satisfaction, and continually want to improve in all areas of service and hospitality. Thanks again, and please let me know if I can be of service to you in the future!

Warmly,

Elizabeth I Burke
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Panama City - Panama City Mall

Address: 2338 Mercedes Avenue, Panama City, FL 32405
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Panama City
#6 Business Hotel in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Panama City - Panama City Mall 2.5*
Number of rooms: 53
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Also Known As:
Hampton Inn Panama City - Panama City Mall Hotel Panama City
Panama City Hampton Inn

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