We stayed 3 nights during high school spring break time. There were many kids but ALL were well behaved.
Enjoyed: The clean and nicely decorated lobby, nice dining area, clean and nice smelling hallways and room. The room itself (we had a king suite) was clean and very spacious (2 adults 2 16 y.o. teens). The bathroom was clean as well (and I'm very picky about dirty rooms/bathrooms). Breakfast was wonderful consisting of bacon or sausage patties or sausage links, waffles in regular and flavored variety, eggs in various forms including hard boiled, cold cereal, danishes, donuts, bagels, toast, coffee, juice. The lady in charge replenished all the way up to closing breakfast time and was very very polite. The pool, hot tub and exercise area were all clean (although we did not utilize these). We did not have any problems whatsoever with housekeeping not getting our room tidied before we returned to it.
Minor let downs: The employee who checked us in seemed to be very friendly and efficient. However, after the 2nd time we requested that someone come up and make up the pull out bed/couch and she did not send someone up, it was a bit annoying. It was more annoying to go down and ask for the third time only to find out she had left and the new guy behind the desk was unwilling to bring up the bedding saying "wait here" while he went and got it and handed it to us.
Other than that, the employee's from front desk to management to breakfast employee to housekeeping had smiles and greetings all around.
A couple items to note: I'm not sure why this hotel doesn't come up when you type Panama City hotels in tripadvisor, as the actual address indicates such. Also, yes, this hotel is a 12-15 minute drive to most of the activities and beaches of Panama City BUT we quite enjoyed that. Our 16 year olds loved the activity, beaches and "night life" but when all was said and done, we went back to our slightly off the beaten path hotel and away from the crazy loud fun teens :)
Oh, and there's a 24 hour Sonic located right next door :)
We drove from Michigan and among our packing we included a cooler. It is very very handy to have wh...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 13, 2012
Thank you for you kind review of our hotel. We do our best to provide our guests with a professional and clean atmosphere where everyone feels welcome. I would like apologize for the misconfussion with making up your sofa bed, for we are always happy to do that for anyone staying here. As far as not being able to find us when you search under Panama City, we have made requests for Trip Advisor to make this address change and are still waiting on them to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.