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“Nice clean place to stay” 4 of 5 stars
Review of TownePlace Suites by Marriott Panama City

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TownePlace Suites by Marriott Panama City
2.5 of 5 Hotel   |   903 East 23rd Street, Panama City, FL 32405   |  
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Free Parking
Ranked #8 of 33 hotels in Panama City
Myrtle Beach, South Carolina
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Nice clean place to stay”
4 of 5 stars Reviewed August 10, 2012 via mobile

My second stay at this property. Really enjoyed both stays. Hotel exterior is well maintained as are the rooms. The area is a little old but it is much cheaper than the beach. All staff are very nice. Will stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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56 people have reviewed this hotel

Traveler rating
    24
    18
    5
    2
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Memphis, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 8, 2012 via mobile

Room was not ready for occupancy, lacking bedding, when I checked in at midnight on a reservation made three days prior. Nice lady at front desk moved me to the only other room available. But the new room was disgusting. Eight-inch long curly black hair in the hardwood entry foyer. Pubic hair and smudges on the toilet seat. Slime and goop on the freezer door. Mustache clippings in the sink. Bedding for the sofa bed was not in the room, and one of the framed prints was missing from its spot on the wall. I returned to the front desk for the sofa bedding and disinfectant wipes. Again, the employee there was very nice - really the only nice part of my stay. On thethe way back to the room, I noticed that the hall carpets and elevator were dirty, too. I am a rewards member with Hilton and Marriott. I travel for work and have a lot of experience with both brands. This is the first time Marriott let me down. But the errors were so extreme that I doubt Ill stay with Marriott again. Hilton line has my loyalty now.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 1, 2012

I planned a trip to Panama City, booked and paid for a hotel on Priceline.com. When I arrived at the hotel TownePlace Suites by Marriott located at 903 E 23rd Place Panama City, FL 32405 the woman at the front desk was new, and in training but had been left alone. I, being unaware of that gave ger my credit card and ID. she swiped my card 3 times for 100.00 ( a total of 300.00) but did not get my approval. When I got to my room I went online to check my balance and saw these additional charges. I immediately called the front desk. The Guest services manager, a woman named sophia, informed me she could not remove the hold for these charges. The woman who was new named Karen. told me she charged my card by accident, but they could not remove them, i needed to contact my bank to do that. Of course today is Saturday and my bank will not be open until Monday morning. so for what I was told would be 106.00 has turned into 426.00 in charges in which only 126.00 were authorized. 20.00 was supposed to be an incidental fee for room service etc.The hotel GM was contacted by phone, her name is Jessica Morito and she did not even offer her apology. The icing on the cake is while I was trying to resolve this matter at the front desk, my 13 year olds wallet with 50.00 was stolen in the lobby by either a member of housekeeping or another guest! I dont understand how they can do this and not be able to fix it. My employer offers a Pre-Paid legal service and I plan to seek legal counsel on this matter.

Room Tip: Choose a hotel closer to the beach and make sure you are aware of the surrounding neighborhood. neve...
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
93 reviews 93 reviews
52 hotel reviews
Reviews in 63 cities Reviews in 63 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 10, 2012

Stayed one week for business and pleasure. It is only about 15 minutes from Panama City Beach and close to some nice bayside local spots. There are plenty of convenient businesses nearby, like starbucks, grocery, gas, shopping, etc. The hotel and rooms are clean and spacious, the beds are very comfortable. The staff is friendly and the manager was very accommodating and professional. My only feedback: the housekeeping could be more attentive, they seem to rush in and out during routine refreshing and overlook some basic amenities.

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Alabama
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 13, 2012

This is a nice, clean hotel well suited for an extended stay. It is almost directly across the street from the Panama City Mall, but fronts onto a side street (23rd Plaza) parallel to the main thoroughfare (23rd Street).
The mini-kitchen includes a 3/4 size refrigerator with separate freezer, a dishwasher, microwave, and a two burner ceramic stovetop.
The neighborhood around is pleasant if you want to run or cycle.
Since the beach is a fair distance away, the spring break crowd is sparser here. Noises were rare after 9pm, and the tracks are more than 1/4 of a mile away, so the only train noises come from their horns (which they don't sound before 6am.)

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birmingha Alabama
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 24, 2011

I loved this hotel it's across the street from the panama city mall and about 20 minutes from the beach. I like getting away from the crowd once i go to the beach so this the perfect place for me. The hotel was clean and i had no problems. The staff was nice and helpful.It had a nice little kitchen and work area to set up my laptop with good internet connection. I will stay here again in the future.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
golden, CO
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 27, 2011

Stayed here twice in a week with free points. Very clean, quiet and convenient. Would especially recommend to business people in town. Next door to Marriott Courtyard. Close to eating places and away from frenzied tourists!!!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites by Marriott Panama City

Address: 903 East 23rd Street, Panama City, FL 32405
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 33 hotels in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Panama City 2.5*
Official Description (provided by the hotel):
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Panama City Hotel Panama City

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