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Innisbrook, A Salamander Golf & Spa Resort: Traveler Reviews

3.5 of 5
36750 US Highway 19 North, Palm Harbor, FL 34684
Hotel amenities
Innisbrook, A Salamander Golf & Spa Resort
Ranked #1 of 4 hotels in Palm Harbor
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416 reviews from our community

Traveler rating
    209
    138
    29
    27
    13
See reviews for
Families
112
 
Couples
98
 
Solo
13
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newton, Mass
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
“Make sure to take a shower before you check in”
4 of 5 stars Reviewed March 8, 2013

I have never, ever, ever, been to a hotel with "harder water" than this one. You will need to bid adieu to at least one layer of epidermis to get the soap off, but the good news is you won't need to put conditioner in your hair.

Also in its retro-70s style (everything but the shag carpets), they still have fluorescent lighting in the bathroom, so the good news is that you can use the mirror you can see what you will look like in ten years.

Otherwise, I would call this hotel a great value at $179 for a two-room suite. Note that I did not say "great hotel," but rather a great value. While the staff is exceptional, most everything else is good but not memorable.

The one major complaint I had was that the A/C cycles off in the middle of the night, so I was quite warm the first night. I called engineering and they adjusted the A/C to be cooler and it was fine after that--but the trick is to do this as soon as you arrive. They can adjust it but only will if you ask.

Room Tip: Not to choose a good room (there is no street noise etc.) but once you're in the room, see the A...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OOBonomist about Innisbrook, A Salamander Golf & Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderHotelsPR, Manager at Innisbrook, A Salamander Golf & Spa Resort, responded to this review
March 11, 2013
We thank you for taking the time to share with others about your recent visit with us. We pride ourselves on providing exceptional customer service and are delighted you were able to experience that. We are also glad that we were able to adjust your thermostat to make it more comfortable for you. We look forward to welcoming you back to Innisbrook in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great first-class family getaway!”
4 of 5 stars Reviewed March 7, 2013 via mobile

Innisbrook was the perfect place to stay for a visit with family in Clearwater. When we checked in fairly late at night we were delighted to find out that the one bedroom suite we booked had been upgraded to a 1,400 sf two bedroom suite. Now who doesn't like that to start out a vacation?!?

The suite was spacious and open. Everything was upgraded with the exception of the kitchen. The appliances all worked even if they were a bit dated. Would have appreciated a 12-cup coffee maker instead of a 4-cup, but not the end of the world. The kitchen accessories was sparse and there weren't even any paper towels, napkins, or even trial sized dishwasher packs, dish soap, etc. Every resort/condo we've ever stayed in at least had 'starter' sets of things available until you could get to a grocery store. Not really a big deal since we weren't doing a lot of cooking. We were unable to locate a wine/beer opener on our first night and when we phoned room service we were informed that they didn't have any bottle openers...Really? None? Ok.

While we weren't able to make as much use of the Loch Ness Pool as we had hoped due to a cold front that moved on during our visit, we were able to keep our 3-year old daughter occupied with the 4 outdoor play sets, the nature walk, and just walking around the resort. When we finally did get some pool time later in the week, it was perfect! Our daughter kept saying 'this is the best time, ever!' while playing in the zero-depth entry area to the pool and digging in the sand beach area with the complimentary toys.

Our dining experience at the Salamander Grille for breakfast was terrific. Prompt and courteous service, excellent food, and a nice setting.

There are few higher-end, nice places to stay around Clearwater, so while your options are limited this one is a great choice. We'll definitely be back next year (and will pack our own bottle opener.) :)

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask snarlz about Innisbrook, A Salamander Golf & Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderHotelsPR, Manager at Innisbrook, A Salamander Golf & Spa Resort, responded to this review
March 11, 2013
Thank you for sharing your comments with others regarding your recent visit. We love that you had such a great time. We also appreciate how detailed you were in providing others with comments about the room. We apologize about the kitchen items and the bottle opener, we do have them and should have been able to provide them for you as well as the kitchen should have had all the items you mentioned. We can’t wait until your visit next year so your daughter can enjoy another “best time ever”.
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new york
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“A last minute trip that worked out great”
4 of 5 stars Reviewed March 4, 2013 via mobile

We decided at the last minute to visit innisbrook resort when I called up to check availability Judy was very helpful in checking for tee times even before we checked for rooms cause that was the main purpose of our stay and with 4 courses we were able to get great times and room in the golf package. Room was clean and spacious and very convenient to everything . We had a car but the shuttle buses seem very frequent golf was really nice moved along well and very friendly staff. Food at restaurants were delicious . Very close to tarpon springs a Cute fishing village would definitely return

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fvaracch about Innisbrook, A Salamander Golf & Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderHotelsPR, Manager at Innisbrook, A Salamander Golf & Spa Resort, responded to this review
March 5, 2013
Thank you for sharing your comments about your recent trip to Innisbrook. We are happy you were able to golf, enjoy our rooms, restaurants and even the local area. We do offer something for everyone and can usually accommodate most last minute requests. We look forward to your next visit with us.
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Little Rock, Arkansas
1 review
“best of the best”
5 of 5 stars Reviewed March 3, 2013

stayed for 5 days feb 17,2013. The room was very clean. Great balcony with a great view. Golfed every morning and I loved all the golf courses. Best vacation I've had in a long time.
Looking forward to visiting again soon...

Room Tip: stayed in the executive suite perfect for me and my wife
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scott g about Innisbrook, A Salamander Golf & Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderHotelsPR, Manager at Innisbrook, A Salamander Golf & Spa Resort, responded to this review
March 5, 2013
We appreciate you taking the time to comment on your recent vacation with us. We pride ourselves on being a place where you can come and truly relax and enjoy our golf courses and all we have to offer. We look forward to your next vacation with us.
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Cherry Hill, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Much improved”
4 of 5 stars Reviewed March 3, 2013

Just finished a five day golf trip at this resort. Had stayed here last about 15 years ago. What an improvement! The new ownership has improved all aspects of the property . The golf courses are all in great shape and Cooperhead is a special course.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 174scottm211 about Innisbrook, A Salamander Golf & Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderHotelsPR, Manager at Innisbrook, A Salamander Golf & Spa Resort, responded to this review
March 5, 2013
Thank you for taking time to share with others about your recent trip. We are delighted you came back to visit us after so many years. We have made many improvements and are happy you were able to enjoy them. We hope to see you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Innisbrook, A Salamander Golf & Spa Resort

Also Known As:
Innisbrook, a Salamander Golf Hotel
Innisbrook, a Salamander Golf And Spa Resort
Innisbrook, a Salamander Golf Hotel Palm Harbor
Innisbrook Resort Palm Harbor
Innisbrook Hotel Palm Harbor
The Westin Innisbrook Golf Resort
Innisbrook
Address: 36750 US Highway 19 North, Palm Harbor, FL 34684
Region: United States > Florida > Palm Harbor
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Palm Harbor
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The resort offers everything from golf courses to water slides. ... more   less 
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Innisbrook, A Salamander Golf & Spa Resort
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