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“Enjoyable stay with a few issues” 4 of 5 stars
Review of Hilton Garden Inn Palm Coast

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Hilton Garden Inn Palm Coast
3.0 of 5 Hotel   |   55 Town Center Boulevard, Palm Coast, FL 32164   |  
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Ranked #1 of 12 Hotels in Palm Coast
GreenLeadersSilver level
Jacksonville, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Enjoyable stay with a few issues”
4 of 5 stars Reviewed April 2, 2013

We just spent another weekend getaway at this Hilton Garden Inn and, for the most part, everything is still about the same as our last visit. Check-in was smooth, with the exception of the non-availability of connecting rooms. It may have been partially my fault as I made the request while booking the room online instead of calling directly. Because we were arriving early, I didn’t guarantee the reservations with a credit card, which also may have contributed, since guaranteed arrivals may have gotten those rooms. At least we ended up with side-by-side rooms. The rooms are still nice, however, one lamp didn’t work. I checked the plug and switch, but it still didn’t work. My wife noticed that they have replaced the shampoo/conditioner, formerly Neutrogena, with what appears to be a generic brand. We had an issue with housekeeping the second morning when we returned from an early shopping trip. We had inadvertently left the “do not disturb” sign on the door, however, a housekeeper asked if we wanted the room serviced and I said yes. We left again and, when we returned later that evening, the room had not been serviced. It turned out to be only a minor inconvenience as we made the beds ourselves. We ate in the hotel restaurant the first night and everything was great. Breakfast the next morning, was also very good, however, the dining area needs to be enlarged. That was very evident the next morning as half our party of eight went to meet the other half. When we arrived, there was only one table open and it was for six. I went and stood by the table and a waitress came and asked how many there were in our party. When I said four, she began looking around to see if there were any open tables. When I said there were no other tables, she mentioned something about she may need to hold the table as there were several large family groups there. Since it was open seating, I was a little surprised at her attitude. It was then that a party of two, seated at a table for four adjacent to the other half of our party, left. Oddly enough, the waitress then seated a different party of four at the table for six.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DABTC, Manager at Hilton Garden Inn Palm Coast, responded to this review, April 9, 2013
Thank you very much for your comments. Our guests' insight is very important to all of us here at the hotel. We appreciate the time and effort you took to share your thoughts. I will be sure to share your thoughts with the rest of the staff here at the hotel with the intention of welcoming our future guests with a great stay. Thank you again and travel safely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
    237
    76
    9
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    3
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121
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, Georgia
1 review
4 of 5 stars Reviewed April 1, 2013

Very clean and convenient place on the coast between Jacksonville and Daytona Beach. The hotel also provided us with a refridgerator, and a microwave at no extra cost. I would definetly stay here again.

Room Tip: Away from elevators is best
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 30, 2013 via mobile

Spent a week there for spring break with the family and could not be happier with my choice. We were looking for a beach vacation last minute, and prefer to stay in Hilton properties. There are no brand oceanfront hotels in this area, so I booked this one because it looked close on the map. It was literally 4 minutes to Flagler Beach, which has miles of pristine oceanfront and tons of free public parking. Also nice public beach areas a few miles down in Ormond.

I must add that we are very picky about our hotels - we are used to staying in Deluxe Disney resorts with our timeshare, so if we like a hotel, it must be nice. This place looks rand new and was immaculate, clean all the time. The staff was so friendly and nice, accomodated every request. We even enjoyed dinner at the Grill one night, food was excellent. Pool was heated and very clean, towels available. Lots of restaurants and shopping down the road in Palm Coast. We were amazed at how nice everything was for about $100/night! We are already booking our next trip.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 26, 2013 via mobile

Spent two days there this past weekend. What a great stay. We initially were in a room near an outer door and the weather was bad. The door kept slamming in the wind and the front desk promptly moved us to another room to get us away from the noise. The only complaint I had was the shower water pressure was not very strong. Other than that it was an amazing stay!!

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 21, 2013

Stayed during Bike Week, so driveway near entrance full of motorcycles. Parking lot was well lit and spacious. Plenty of car parking. Separate trailer parking in adjacent grassy area. Suprisingly, there was little or no excessive noise from the bikes. Everyone seemed very courteous to other guests. Facility was very clean and well maintained. Housekeeping attentive and polite. Close to interstate, but not too close. Hotel staff very professional and accommodating at all times. Did not utilize restaurant. Hot tub jets need work as only half produced significant bubbles. Temp was great. 20 minute ride to International Speedway. Hijackers restaurant near by was a good recommendation for dinner. Panera Bread only dining option in immediate vicinity.

Room Tip: Higher floors away from elevators have less noise. Can see sunrise from upper floors.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian, Florida
1 review
5 of 5 stars Reviewed March 20, 2013

Stayed at this hotel for one night while my son was playing in a soccer tournament in Palm Coast. The hotel was great overall. The staff was very friendly and the hotel was very clean and appealing. Definitely would stay there again.

Room Tip: No tip to offer.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitmore Lake, Michigan
2 reviews
5 of 5 stars Reviewed March 19, 2013

This location has very clean and comfortable setting. The restaurant staff is very nice and attentive to customers needs. The front desk staff from check in to check out to all customers needs is very curteos and attentive.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Palm Coast

Address: 55 Town Center Boulevard, Palm Coast, FL 32164
Phone Number:
Location: United States > Florida > Palm Coast
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Palm Coast
#1 Family Hotel in Palm Coast
#1 Best Value Hotel in Palm Coast
#1 Romantic Hotel in Palm Coast
#1 Business Hotel in Palm Coast
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Palm Coast 3*
Number of rooms: 121
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Also Known As:
Hilton Garden Inn Palm Coast Hotel Palm Coast

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