We just spent another weekend getaway at this Hilton Garden Inn and, for the most part, everything is still about the same as our last visit. Check-in was smooth, with the exception of the non-availability of connecting rooms. It may have been partially my fault as I made the request while booking the room online instead of calling directly. Because we were arriving early, I didn’t guarantee the reservations with a credit card, which also may have contributed, since guaranteed arrivals may have gotten those rooms. At least we ended up with side-by-side rooms. The rooms are still nice, however, one lamp didn’t work. I checked the plug and switch, but it still didn’t work. My wife noticed that they have replaced the shampoo/conditioner, formerly Neutrogena, with what appears to be a generic brand. We had an issue with housekeeping the second morning when we returned from an early shopping trip. We had inadvertently left the “do not disturb” sign on the door, however, a housekeeper asked if we wanted the room serviced and I said yes. We left again and, when we returned later that evening, the room had not been serviced. It turned out to be only a minor inconvenience as we made the beds ourselves. We ate in the hotel restaurant the first night and everything was great. Breakfast the next morning, was also very good, however, the dining area needs to be enlarged. That was very evident the next morning as half our party of eight went to meet the other half. When we arrived, there was only one table open and it was for six. I went and stood by the table and a waitress came and asked how many there were in our party. When I said four, she began looking around to see if there were any open tables. When I said there were no other tables, she mentioned something about she may need to hold the table as there were several large family groups there. Since it was open seating, I was a little surprised at her attitude. It was then that a party of two, seated at a table for four adjacent to the other half of our party, left. Oddly enough, the waitress then seated a different party of four at the table for six.
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- Also Known As:
- Hilton Garden Inn Palm Coast Hotel Palm Coast