I'm a frequent traveler & often stay at HGI's, Hilton's version of an 'express hotel'. I was told this is the #1 rated Garden Inn & frankly I don't know why. That is not to put this hotel down, rather to put the other HGI's up. I found it but typical, but typical of the HGI 'premium express hotel' experience, which is about as 1st class as you can get in places such as along interstates. Rooms are well appointed in the style of HGI's - an easy chair w/ ottoman, desk with ergo chair, cherry furniture, nice TV, and micro/fridge in a cherry unit with coffee maker. Baths are always nice at HGI's, but this one had water pressure that was too low for a good shower, which is one of the few faults I found - except the beds. I like HGI's but don't like the pseudo-sleep number beds that many have, including this hotel. They use an air baffel but w/o the compressor, so your body weight along with a soft-hard dial controls the firmness ...rather poorly. Some I've talked to like them, one described them as like sleeping on wet sand. In some HGI's you can find regular innerspring mattresses in at least some rooms. I think Hilton will eventually get off the boat on these & believe they were a mistake - an expensive mistake since they apparently aren't cheap. The pool/hot tub is small & outside, unlike many with indoor heated pools (another reason why their 'best' rating is a bit surprising). Breakfast at HGI's is always good and this is no exception - full & cooked to order. Breakfast is $10 a person, but you can save big booking at the B&B rate - breakfast for up to 4 for roughly $10-15 more when booking. The big plus of this property is it's value. I paid $87 WITH breakfast - an excellent value. Area appears safe & is convenient to I-95. Staff was good. Computer ctr. needs update - old, slow, Windows XP computers. Room heat/ac thermostat controlled & relatively quiet. Very clean & comfortable rooms (except beds, as noted). Hope this helps you know what to expect. I travel this route a lot & the only thing roughly equal in quality is the Courtyard in St. Augustine, unless you stay in Daytona.

We wanted to visit a location close to the ocean, but without the crowds, so we chose the HGI in Palm Coast. From there it is only a short 5 mile drive to the beautiful ocean view in Flagler Beach.The HGI had everything we needed (without the ocean crowd): great meals and food served to you at your table, with a private swimming pool. Our room was a suite that included a large mini refrigerator, microwave and coffee make. The hotel is located with in one mile of a new local multi-cinema complex. Everyone on the staff was friendly and even helped us load our van for a trip to the beach. If you forgot something or just wanted to shop for a couple of hours, there is a new Super Target located less than 2 miles from the hotel. With a great room price and private location, we truly found our "Florida Diamond in the Rough!"

I was in the Palm Coast area on business and although I prefer to stay at a hotel on the beach when I'm in Florida, I knew I wasn't going to have much leisure time so I chose the HGI. It's got the perfect location, near the Town Center and not far from Flagler Beach. The rooms are clean and the staff is attentive and friendly. The pool area is a bit small as compared to other hotels with pools but always clean and well taken care of. They could use better pool towels. If you can, you're better off bringing your own. Don't expect a nice view from your window since the hotel sits near a large intersection.

When making my reservation I had the option to add breakfast to my daily room rate for an additional $5.00 p/p. It is a partial buffet and hot foods are brought out to you by the waitress from the kitchen. It is worth adding this to your stay especially if you like a big breakfast. Would stay here again.

We recently took a trip to the Flagler Beach/Palm Coast area. It was the week before Biketoberfest, needless to say rooms were hard to find and the rates were inflated for the event. After being turned away from a couple of hotels, we found the HGI. I inquired about rates and they did tell me that they were high due to the Bike event. I explained to the desk clerk that we weren't here for the event and that I was a Gov Employee. After some talking we realized that we had a few other organizations in common. We ended up getting a rate of $77 per night! The service was outstanding! I will be sure to stay here the next time I am in the area.