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“Very relaxing and enjoyable stay” 4 of 5 stars
Review of Marriott's Ocean Pointe

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Marriott's Ocean Pointe
3.5 of 5 Hotel   |   71 Ocean Avenue, Palm Beach Shores, FL 33404   |  
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Leeds, United Kingdom
Top Contributor
69 reviews 69 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
“Very relaxing and enjoyable stay”
4 of 5 stars Reviewed January 6, 2014

We had a 1 bedroom apartment at this resort, staying in Cobia block. The resort consists of 4 adjoining blocks. each with its own car park, and a 5th block just a very short walk away. It is a very large resort but well organised, we arrived early for check in but only had to wait a short time before being given the sixth floor apartment keys by a member of the very friendly, knowledgeable front desk staff

The apartment was very well furnished throughout and we couldn't find any fault with it. The sitting/dining room was very large, separated from the well-appointed kitchen by a breakfast bar. The kitchen had various electrical gadgets from full oven, microwave, food blenders to sink waste disposal units to dish-washer etc. We were supplied with plenty of crockery, glassware, serving dishes, pots, pan. and it was all very clean.

The bedroom was plenty large enough with a very comfortable, kingsize bed. There was also a wash basin and jacuzzi type bath, although must admit I am not really into a bathtub actually in a bedroom! This led through into a shower room with toilet and wash basin and then into the apartment hallway, in which was a large closet with a clothes washer/drier duo. A furnished balcony was reached both through the living area and bedroom and looked out over the grounds and ocean.

The grounds were not over-large to serve 5 blocks but fitted plenty in - 3 pools,one of the largest free-form spa pools I have ever seen, mini golf,putting green, childrens' play area, bar/snacks etc. Access to the beach was direct, through gates with security locks. Rather surprised that Marriotts do not provide beach beds - they were there but privately owned and rented to guests. Also surprised that they did not have a restaurant. The pool bar did food but it was mostly of the "fast food" type. We got food to takeaway to our room which was advertised on the menu as with coleslaw. Got it upstairs - no coleslaw. The same thing happened a couple of days later so we asked for the coleslaw and was told that yes, of course we could have it but they did not give it automatically because most people just threw it away and it was part of a cost-cutting exercise! Why don't they just take it off the menu if they don't really want you to have it?

The real things that require attention are
1. The perimeter hotel/scrubland before the beach bushes. In places there are large gaps in the bushes, which are filled in with what looks like unsightly dead scrubby prunings.
2 The rough lawn behind the jacuzzi dips alarmingly and is boggy for a lot of the time, quite bad to walk on.
3. The same lawn has what appears to be a dump of cement(the ground was too bad for us to make the effort to go closer to inspect it) towards the back.
4. There are also dumped chairs trying to hide behind the bushes at the back of the jacuzzi toilet block which need moving, together with various piles of old furniture in the Cobia inside car park.

Come on, Marriotts, you can do better than that - give the external areas a good clean out! The grounds are so nicely tended everywhere else.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Ocean Pointe, responded to this review, January 8, 2014
Our team is happy to receive your positive review of Marriott’s Ocean Pointe! As a loyal Tripadvisor contributor, we truly value your feedback that you have provided. Your comments about areas needing attention will be shared with our facilities team so they may look into correcting these issues. We look forward to your next visit with us in sunny Florida!
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673 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
Fontana, California
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 1, 2014

My husband and I enjoyed a week's stay at Ocean Pointe in December. The front desk employees were very helpful with our complicated reservation (multiple bookings through Marriott owner services). Our room was roomy, clean, and well-stocked. We especially enjoyed the large Jacuzzi spa tub. The only down-side was the yellowish-colored water - it made drinking water and lounging in the tub a bit less appealing. I'm sure it was just the minerals in the water, but it was still disconcerting.

The bed was comfortable, but a bit on the firm side for me (my back is quite sensitive). The kitchen had a nice, new electric stove/oven, microwave, fridge, blender, etc., so we were able to eat in for all our meals. There aren't really that many stores or good restaurants within walking distance of the resort, so eating in is a good option. We rented bikes from the resort one day and enjoyed riding around the town and then down the highway to John D. McArthur park (about 4 miles one way) and back. We also enjoyed playing tennis (they only have two tennis courts at the resort, so book early). They also seemed to double book the courts frequently, so double check your reservation or plan to play doubles with the other group that gets double booked). We noticed some public courts at a park a block down the road, so that could be another option.

Ocean Pointe offered daily activities like a scavenger hunt, ping pong tournament, trivia contest, etc., so join in when you want some social interaction. The pools are nice, but we enjoyed the Cobia pool the best as there were fewer kids in that one. The Cobia spa was supposed to be for adults only, but there were always kids in it when we went to it. The jets in the spa weren't angled right, so you don't really get a good massage from them either.

The activities staff were always super friendly (especially Sarah) and helpful. You can check out equipment to play shuffle board, corn hole toss, mini golf, ping pong, or tennis. You can easily spend your days at the resort and hardly leave. We ventured out for a movie on Christmas day to find that almost all the movies were sold out! We also ventured out for a light hike/walk at the Blowing Rocks Preserve. The beach trail takes you through a trail of mangroves and out to the beach (very sandy trail, but pretty). The Lagoon trail takes you along the lagoon and through some wild grasses/trees. Wear bug repellant and shoes that work well in the sand.

In summary, Marriott Ocean Pointe is a great place to stay for families or couples who just want to have fun and relax outside of the hustle and bustle of city life.

Room Tip: Sailfish building is near all the activities, but only a few rooms actually have an ocean view. The...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Ocean Pointe, responded to this review, January 5, 2014
Thank you for your detailed Tripadvisor review of Marriott’s Ocean Pointe! We are so glad to hear you and your husband enjoyed your time with us and the many activities around the resort. Our team is appreciative of your kind words for Sarah and the rest of our associates. We look forward to your next visit and thank you for your review!
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Burke, Virginia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 1, 2014

I must have inquired into about 60 rentals from Miami to Daytona for the holiday week of December 21-28th. I was introduced to this property by Donald Archer of TravelScowt and he was able to secure a 2 bedroom, 2 bath suite with only a 30 day notice before my travel date. My family of 5 were booked into the Copia on the 5th floor with an ocean view. Our balcony was facing north so we were out of the sun when we needed a break from it. The room was beautiful with full kitchen, 2 king beds, a sleeper sofa in one of the bed rooms and another sleeper in the living room. The room is super quiet, I never hear anyone next door, walking on the floor above or the elevator bell (we were the first room next to the elevator). There are 3 flat screen TVs and DVD players, full washer and dryer in the room, full set of dishes, utensils and cookware. There is only one place to eat on site, the Tiki bar. There is a small market with some prepared food but there is a Publix grocery store within a 6-7 minute drive. There is also a Wings store near by if you forgot or need any beach equipment. As others mentioned, the cost to rent an umbrella and a couple of chairs for 5 days is about $125. The least expensive chair at Wings was $20 but it is fairly cheap, not sure how comfortable it would be.

You can go to the website to see the amenities the hotel has to offer, they were all in working order and enjoyable. The pools are heated to a nice temperature and hot tubs are hot. The gym is nice and there is a bathroom with showers and a sauna right next to it. We used it on our last day to cleanup and change before we left in the afternoon. There are a couple of locations with multiple (8 at each location) gas grills that are clean and well maintained. Access to the beach is easy so you can move from the pool area to the beach in a few steps.
Free covered and uncovered parking, free WiFi and we received a coupon for a free Shutterfly photo album.

All in all a very nice place to stay, I would highly recommend it to anyone.

Room Tip: As other have mentioned, you want to get on the forth floor or above.
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Grand Bahama Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2013

I've been a frequent visitor to Ocean Pointe for several years. This year, I spent 3 consecutive weeks at 3 different MVC resorts. Ocean Pointe continues to lead the way. Overall condition of the property and villas - excellent. Variety of scheduled activities - excellent. Customer Service, especially from the Guest Activities crew - superb! I've compared them to some of the other Marriott Vacation Club Resorts - Orlando, Williamsburg, and Hilton Head and they've surpassed all of them.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Ocean Pointe, responded to this review, January 5, 2014
It is always rewarding to hear when we have exceeded our guest’s expectations! We appreciate your five-star review and thank you for your kind words for our team. We look forward to your next visit to Marriott’s Ocean Pointe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 29, 2013

This is timeshare establishment and Marriott also rents out per night. Good concept.

Hotel tesla is beautiful, but you need to be aware that housekeeping is on demand and have to pay per day, if you don't decline they would come in and charge automatically to your bill!
There are some bear minimal dinning facility by the pool but quality is Poe an price is...hotel price. It's best to dine outside or cook your own. Stay away from the bar alcohol items as they seem to lack any alcohol in it and just sugary mix. There is no place to eat breakfast!
The pool is moldy and that was somewhat concerning, also broken glass was observed. Also marriott's no smoking policy don't apply here, you see people smoking everywhere.

This isn't bad place, just be aware of cons.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Ocean Pointe, responded to this review, January 4, 2014
Thank you for visiting Marriott’s Ocean Pointe. While our team is disappointed we did not exceed your expectations, we appreciate your feedback. As a rental guest, daily housekeeping service is included at no additional charge. Your comments about the pool area are also concerning and will be shared with our recreation department for further review. We hope you will visit us again in the future, and thank you again for sharing your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson Valley, New York
Top Contributor
105 reviews 105 reviews
51 hotel reviews
Reviews in 71 cities Reviews in 71 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed December 28, 2013

We recently spent a few nights in a lock-off unit at Marriott's Ocean Pointe. The room was comfortable and very nice. I'm not sure if it's been redecorated or not yet; everything was in very good condition but the furnishings and colors are of the rather garish Caribbean sort that were popular a few years ago. The beach is quite beautiful, and very walkable. As other reviewers have noted, better beach views are to be had from the higher floors. The lush foliage separating the grounds from the beach is there primarily for erosion control. It's actually very attractive and requires a whole lot of maintenance to keep it relatively low. Beds and pillows were comfortable. It's a good place to relax since there isn't much else to do (but that's the point, right?). There are some very low-key planned activities scheduled if you so choose. The pools and spas are lovely and nicely landscaped. There are a couple restaurants that are in easy walking distance. Sailfish Marina restaurant is very nice but rather pricey; Johnny Longboats is quite good, more reasonable, and the quintessential tourist-pleasing-straw-hut sort of place. For anything else, you must drive off the island, which is certainly not difficult, but you'll need to plan your activities a bit in advance.

Room Tip: Higher rooms will have better views. Some of the rooms on the lowest floors are above the parking a...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Ocean Pointe, responded to this review, December 30, 2013
Thank you for visiting Marriott’s Ocean Pointe! We are thrilled to receive a five-star rating from a well-traveled guest such as yourself. Please come visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Severna Park, MD
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 28, 2013

Have stayed here about half a dozen times; this time we had a 3-BR and it was SUPER! Marriott has maintained the amenities well and will keep our family and friends coming back, for sure. Enjoyed water aerobics for first time ever and wish I had done it before. Had a corner balcony from which we enjoyed amazing views and daily pigeon visits. The only glitches: my 24-yr-old daughter was treated like she was a lying teenager at the bar by two rude female bartenders (she did not have her license with her and they refused to serve her even tho she had a copy of her license on her phone and her mother with her to back her up. She had never been carded there before all these years so it was annoying). Also, the Pizza Hut was shut down and we had not been told. It is one feature we like here over other Marriott properties, especially since food choices are minimal on property. Swimming was interesting one day when we spotted a shark just feet away from us at the shoreline -- within minutes some locals had caught it on their fishing line (and released it), but after that, we stayed out of the water.

The area around the restaurant has improved since we started coming to this resort about 10 yrs ago and we found more places to eat and drink than ever within a mile. It is nice, too, that there is a newer Publix just over the bridge for grocery runs.

Room Tip: Call and speak directly to a manager before your stay. There is ongoing construction and knowing th...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott's Ocean Pointe

Also Known As:
Marriott`s Ocean Pointe Hotel
Marriott`s Ocean Pointe Hotel Palm Beach Shores
Marriotts Palm Beach Shores
Marriotts Hotel Ocean Pointe
Marriott Palm Beach Shores
Marriott Ocean Pointe
Palm Beach Shores Marriott
Marriotts Ocean Pointe
Marriott Ocean Point
Address: 71 Ocean Avenue, Palm Beach Shores, FL 33404
Phone Number:
Location: United States > Florida > Palm Beach Shores
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Palm Beach Shores
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott's Ocean Pointe 3.5*
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