Prior to any trip, I consult TripAdvisor for reviews and opinions of various aspects of an upcoming vacation. Often I find many positive reviews and a more than a handful of negative. While I certainly understand that individuals can have a bad experience, I have come to realize that some people set unrealistic expectations for their vacation experience.
Some of the negative reviews of the Marriott Ocean Pointe I felt were unfounded. Sure there were signs of wear and the occasion "dings" on the walls, sure there were places a refresh on paint was in order but what does one expect from a place that operates 365 days a year. None of the small, cosmetic blemishes detracted in any way from the vacation objectives of rest and relaxation.
Upon arrival, the desk clerk was extremely helpful and enthusiastic about making our vacation great from the start. When asked for a high floor, she replied that they were full with owners for the week and that would be hard to accommodate but she did make every effort to find the best room possible. It had an "ocean view" if you looked through the palm trees but it wasn't looking at the back of a building so I was pleased. The room was in the a building slated for renovation this fall and when she told me that, I admit I was a bit nervous. I was pleasantly surprised upon entering the room. Again, there were a few dings here and there but it was clean, comfortable and just right for two people.
The property caters to families with many opportunities to keep the kids active. Having no kids, I prefer to stay away from the "family" areas and the pool outside our building was mostly adults. There is miniature golf, ping pong, pool, shuffle board etc. to keep everyone entertained. The workout area was top notch and the hot tubs were large and never overcrowded. A big bonus on the hot tubs is that no kids under 16 are allowed and the staff insured parents followed the rule!
The concierge was probably the most disappointing part of the experience. She was less than interested in finding out our needs and recommending possibilities. She simply printed lists, maps and things to do and handed them to me. When asked her recommendations, she indicated "all of them, they wouldn't be on the list if we didn't". Not really what I was looking for.
Finally, the food options are very limited and basically amount to a pool bar and a Pizza Hut. I was told by an owner that due to Florida regulations, they were unable to erect a restaurant due to needing to maintain more green space for water run off. Fortunately, there are about a dozen restaurants within walking distance so we never went hungry.
All in all I found the Marriott Ocean Pointe and enjoyable experience and spent many morning walking on their beach enjoying the sunrise. If you enjoy a quiet island, simple amenities and the chance to sit back and relax, I feel this property is the one for you!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.