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“Love this place” 5 of 5 stars
Review of Palm Beach Shores Resort and Vacation Villas

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Palm Beach Shores Resort and Vacation Villas
3.0 of 5 Hotel   |   181 Ocean Avenue, Palm Beach Shores, FL 33404   |  
Hotel amenities
Buffalo, New York
2 reviews
2 helpful votes 2 helpful votes
“Love this place”
5 of 5 stars Reviewed March 15, 2013

We stayed here on an RCI exchange 4 years ago and bought in the next year and have been comming back ever since. It has everything we could want on our vacation... Pool, beach, Tiki bar, Restaurant. All very good. The ocean view from our room was spectacular. The service was excellent and friendly. Everything else you may need is nearby(stores, restaurants, park and tennis courts next door) Will keep comming back and may buy another week.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 27, 2013
Thank you for writing because we love hearing from our family of owners! We’re truly blessed with a fabulous location and great accommodations and we’re thrilled that you chose our resort as your primary vacation destination. We appreciate your continued loyalty to Palm Beach Shores Resort and look forward to sharing our hospitality with you and your family for years to come.
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Naperville, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2013

Stayed here for 3 nights in February and had a great time. Rooms were updated and the bathroom was huge. It was a true suite as the bedroom had a door that closed off from the living area. Nice big patio for drinks outside. Right on the beach ,cute tiki bar, great kids pool and plenty of chairs by the pool. My boys loved the kids area complete with ball pit, crafts and computers. They also told me they offer a babysitting service. We will definitely be back next time we visit the area.

Room Tip: We stayed on the ground floor with kids - it was nice because the patio area is big and they can pla...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 27, 2013
Thank you for a great review! We’re so happy to read that you enjoyed your time with us and that our property exceeded your expectations. The staff takes great pride in delivering outstanding service for our guests, and sharing this type of feedback lets them know that their hard work doesn't go unnoticed. We can’t wait to welcome you back to Palm Beach Shores Resort!
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Montreal
Top Contributor
86 reviews 86 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 14, 2013

Basically a time share with hotel function. Nothing has changed from day one so everything dated but well maintained. Friendly staff. Good location if you like the off the beaten track nature of Singer Island. Still good value for suite with kitchenette.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 27, 2013
We’re happy that you enjoyed your stay with us. Our various room and resort amenities like our beautiful beach is what makes Palm Beach Shores Resort a sought-after vacation spot. Thank you for your review and we hope to see you again soon.
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Williamsburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2013

we booked through RCI...was only coastal resort availble Feb 26-Mar5. Staff was great and helpful, except for house keeping. Rugs, floors were dirtly, could not get room cleaned until 5 days into our 1 week visit. Provided plenty of towels ect...Broken jagged doorknob 2 doors down---not consistant with resort look. Looked old with minimal upgrades...small living dining area, but oversized bath inthe 2 1 bedroom mini suites.
Probably would not return

Room Tip: Get a room on the outside of hall, not inside with pool view...be at least 3d floor up
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 27, 2013
We regret that we did not meet your expectations because we strive to provide great vacation experiences for every guest that chooses to stay with us. As you can see by the many guest reviews here we are successful most of the time, however it seems in the case of your visit we fell short of that goal. Thank you for taking the time to rate us on Tripadvisor and we wish you better travels in the future.
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Spokane, Washington
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 7, 2013

I stayed at the hotel in February 2013. After I checked in they gave me a flyer saying the hotel is old and was not meant to have temperatures below 60 degrees. I did not know what this meant until during the night I realized the hotel had NO HEAT. Our room was 50 degrees! Florida can get very cold in February at night, this is not unusual for the area.
The desk did not offer a space heater or anything.
After paying over $300 for a very average room, the manager did not offer any appology or credit.
The hotel is old and the desk staff are clueless. The pool is small.
I should have stayed at the Motel 6 with a heater.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, April 4, 2013
Thank you for your review. We’re sorry that you were disappointed during your stay with us. Most of the time we’re quite successful in providing great vacations for our travelers. We regret that you now have such a negative impression of us and hope that you may reconsider returning to Palm Beach Shores so that we may have another chance to exceed all of your expectations.
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Blacksburg, Virginia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 4, 2013

We had an RCI timeshare extra vacation here in Feb. 2013. Rooms were small but fine for only 2. If you have 4 be sure to get 2 adjoining rooms. Small but nice living area with very small but well equipped kitchen. Two tv's but limited channels. The bathroom was gigantic and had a separate tub and shower. The halls were very quiet and we slept well. Linens were good quality and beds comfortable. The staff was very helpful - everyone from desk to cleaners. Nice exercise room. I am glad my husband dragged me to the free breakfast because they gave good information about all the week's activites and lots of door prizes. This is an old hotel updated to small 1 bedroom condos but it is very well kept up. Front desk will give you all the information you need to tour and shop - plus maps to everything. We liked most everything about the resort. The restaurant had good food and drinks at very reasonable prices. Fun tiki bar. Large pool on ocean side. Only complaints: expensive beach chair/umbrella rentals plus if you bring your own - you are asked to move away from the resort area. We felt like low class and had a long walk just to set up. Air control was very difficult to work. Maintance guy finally explained that there is no heat so if you keep turning the temp higher to cut off the AC, it just makes the AC come on stronger. To cut it off, you had to turn the temp. lower. Weird! They should have a direction card near the thermostat. If I'd only known this sooner, I would not have been so cold in the room. Even in Feb. we didn't really need heat but we also didn't need AC and it just wouldn't stop running. No off button visible. Last complaint: we just didn't love the area. It was full of high rise condos and a sand barge nearby made the sand dredged up and put along the beach so soft it was difficult to walk on. No way could you ride bikes on it. One thing we really liked was visiting the Flagler House which was only a few minutes away. Be sure to see the large trees and walk all around the property.

Room Tip: I called ahead and requested a room with 2 beds and an ocean view. We got both and liked our view ac...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 6, 2013
Thank you for taking the time to share your review with us here on TripAdvisor. We’re happy that you enjoyed your vacation with us even though we didn’t meet all of your expectations. As a management team, we discuss these reviews daily and appreciate our guest’s suggestions on how we can improve our service. In regards to beach equipment rentals, a light –weighted beach umbrella can be picked up by wind gusts that often come up at the beach and can cause injury to others. In lieu if someone wishes to use their own equipment we ask that they stay on the north or south side, well within the resort’s private beach area that offer food and beverage service. Palm Beach Shores Resort created this safety policy many years ago for the overall well being of our guests. Thank you again for sharing your experience and we would love the opportunity to share our hospitality with you again the next time you’re in the area.
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Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2013

I have stayed at tis resort twice and enjoyed my stay both time. The staff was extremely helpful and made access to activities and trips easy. The pool was wonderful and you have the option of walking a few steps out to the beach. There is a poolside restaurant which serves all 3 meals and is excellent. At night, the tiki hut bar is a great spot for convenient nightlife socializing. Parking is easy. There are some convenience stores in the area which can lower costs of eating out and all units have some kitchen or cooking ability. For extra convenience, there is a great privately owner restaurant and bar across the street with a great menu and live music. I especially like the convenience of having a spa located in the resort where I had a nice manicure and pedicure. The resort was clean and well maintained.

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 1, 2013
We sincerely appreciate your compliments regarding your recent stay at Palm Beach Shores Resort. Your detailed comments will surely assist our future guests with their own travel plans. We’re glad that you enjoyed the comfort of your accommodations and the amenities provided and we hope to welcome you back to the beach soon!
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Additional Information about Palm Beach Shores Resort and Vacation Villas

Address: 181 Ocean Avenue, Palm Beach Shores, FL 33404
Location: United States > Florida > Palm Beach Shores
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Palm Beach Shores
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Beach Shores Resort and Vacation Villas 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Palm Beach Shores Resort And Vacation Villas Hotel Palm Beach Shores
Resort Vacation Villas Palm Beach Shores
Palm Beach Shores Resort Vacation Villas

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