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“No privacy!!!” 4 of 5 stars
Review of Embassy Suites Palm Beach Gardens - PGA Boulevard

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Embassy Suites Palm Beach Gardens - PGA Boulevard
3.5 of 5 Hotel   |   4350 PGA Boulevard, Palm Beach Gardens, FL 33410   |  
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Stay with the Swans
New York City, New York
1 review
2 helpful votes 2 helpful votes
“No privacy!!!”
4 of 5 stars Reviewed July 5, 2014

We love Embassy Suites but this hotel had bi-folding louvered closet doors separating the bedroom from the main living area! All the other Embassy Suites we've ever stayed at had an actual separate bedroom with a REAL door for more privacy. Everything else was fine but for us it's not a hotel I would ever stay at again. We changed over to a Homewood Suites (also a Hilton hotel) in the area.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, July 7, 2014
Dear Marisol D, Thank you for the nice review about your recent visit to the Embassy Suites Palm Beach gardens. I am sorry that the connecting doors were less than you expected in your suite. The doors will be replaced in the very near future as part of our room refresh. I hope you will have an opportunity to come back and stay with us again.

Tom Spoto
General Manager
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Palm Beach Gardens, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

Excellent Service, Friendly courteous staff, easy checking in and out, breakfast kept fresh, managers reception inviting. Easy access to/from highway. would definately stay again and highly recommend no issues.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, July 7, 2014
Dear Timothy C, Thank you very much for the great review on Tripadvisor about your recent stay at the Embassy Suites Palm Beach gardens PGA Blvd. Our staff takes great pride in the excellent service and friendly attitudes we share with our guests. Our breakfast and reception are two of the brand hallmarks that made Embassy Suites famous! Hope to see you again soon.

Tom Spoto
General Manager
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The Villages, United States
1 review
5 of 5 stars Reviewed July 2, 2014

Good hotel for the price. Should the price go up during the high season, I would not return. I come to the area on a regular basis, and I need a reasonably priced hotel to stay in. The room was very comfortable, and I liked having a suite with breakfast included. I hope to return. However, I am aware that the arrival of snowbirds raises prices, and I am not willing to go up in price.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, July 7, 2014
Dear Thomas C, Thank you for the nice review about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd. We are happy to see that you enjoyed the hotel and may be back this winter. As you mentioned the rates will vary during the very busy winter months but please check our website and you will be able to book the best rates.

Tom Spoto
General Manager
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Sammamish, WA, United States
1 review
5 of 5 stars Reviewed June 22, 2014

Myself and a coworker stayed at this Embassy Suites for a week while conducting business in nearby Jupiter. The location was very convenient for our daily commute to the test lab. This Embassy is located in a very nice up-scale area of Pacific Gardens, just a short commute from the airport. While it's not "on the beach" Juno Beach is just a short drive away and is very, very nice, with a large public parking area, showers, etc. The beach seems to run forever... but don't expect many waves as it was about as calm as taking a bath, and just as warm too :-) The thing that set this hotel apart was the friendly staff. I brought my wife along on the trip and she was very impressed with the staff and how helpful they were with suggestions on what to do and see while I was working during the day. If you are planning a trip to the West Palm Beach/Pacific Gardens area of Florida I would definitely recommend this Embassy Suites, mainly because of the staff since most Embassy Suites are similar in construction and amenities. One note: if swimming in a pool is important you should know the pool is currently under renovation, although you can use the pool across the road at another hotel and access is provided via shuttle. Enjoy your time in hot, muggy Florida :-)

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, June 24, 2014
Dear Thomas P, Thank you for the wonderful review about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd. We are so happy that you were able to enjoy Juno Beach and how close it is to the hotel, it is one of the real gems of a beach in this area. Our staff enjoys great satisfaction when we here your kind words about how friendly and helpful they were to you. Thank you for the business and we hope to see you again soon, and by the way the pool will be finished this weekend!

Tom Spoto
General Manager
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Lakeland, United States
1 review
5 of 5 stars Reviewed June 16, 2014

I couldn't believe the size, features, and comfort of the room for the price. I also received a complimentary, hot breakfast every day, which was a nice deviation from the typical continental breakfast. Although I did have to pay for Internet Access, the speed was fast enough to watch Netflix. Great experience overall.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, June 18, 2014
Dear Kevin F, Thank you for the great review about your stay at the Embassy Suites Palm Beach Gardens PGA Blvd. I am very pleased that you enjoyed our brand hallmark two room suites and the awesome cooked to order breakfast. These are two of the pillars that made Embassy Suites famous! The HSIA was updated recently with additional bandwidth and glad to hear it worked for your Netflix viewing. Pleae come back again.

Tom Spoto
General Manager
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Palm Bay, United States
1 review
5 of 5 stars Reviewed June 10, 2014

Embassy Suites Hotel Palm Beach Gardens was so beautiful, I have stayed there before. The bed is so comfortable and it is nice and quiet. You do not even here the traffic. Everything including check in went so smoothly, it is close to lots of things, Malls, movies, beach easy on and off the highway.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, June 12, 2014
Dear Kathleen R, thank you for the great review and nice comments about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd! We are pleased that you enjoyed our comfortable beds and the quiet room. You are correct that we are so close to everything such as the Gardens Mall for shopping in Palm beach Gardens. Thank you again and look forward to seeing you here again. Tom Spoto General Manager
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DeBary, United States
1 review
5 of 5 stars Reviewed June 5, 2014

We definitely enjoyed our connecting two-room suites and our grandsons, age 5 & 3, thought it was the "best!" Great hospitality and where else can you find swans swimming in the lobby? Super breakfast and the evening cocktails hours were great after a day at the beach! Thanks for the best accommodations in Palm Beach Gardens.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites Palm Beach Gardens - PGA Boulevard, responded to this review, June 10, 2014
Dear Daniel R, we are very pleased that you and your grandchildren enjoyed our two room suites! I hope that they were able to feed our royal swans while you were here. Thank you very much for the visit to the Embassy Suites Palm Beach Gardens PGA Blvd and the very nice review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Palm Beach Gardens - PGA Boulevard

Address: 4350 PGA Boulevard, Palm Beach Gardens, FL 33410
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
#6 Family Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Palm Beach Gardens - PGA Boulevard 3.5*
Number of rooms: 160
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites

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