Wedding Reception. Was presented a $ 26.00 bottle of Wine when order was for $ 103.00 Bottle. Not all services contracted were supplied. Major Housekeeping problems. Room never vacuumed. Had to call for resupply of coffee, soap & shampoo. Wrote "DUST ME" on the window ledge and it was still there 5 days latter even after pointing it out to the VP of Sales. Stains on carpet. Exterior had not been cleaned in a long time. Several weeks of Cigarette Butts in Planters outside of Bar area Smoler Stations overflowing. Empty Cigarette packs left on Station for 3 days. Major infestation of BUGS in Breakfast area, Bar, Restaurant, Sleeping Rooms. They were Everywhere. Wedding / Event person will cut every corner possible. After pointing out the filth to Event Person and VP no corrective actions had been taken 24 hrs latter. In short they did not care.
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- Also Known As:
- Embassy Suites Palm Beach Gardens
- Palm Beach Gardens Embassy Suites