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“A pretty good stay” 4 of 5 stars
Review of Homewood Suites by Hilton Palm Beach Gardens

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Homewood Suites by Hilton Palm Beach Gardens
3.0 of 5 Hotel   |   4700 Donald Ross Road, Palm Beach Gardens, FL 33418   |  
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Green Bay
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“A pretty good stay”
4 of 5 stars Reviewed January 15, 2013

Staff is helpful, hotel is in a great location with lots in walking distance. 1 room suite held our family of 5, though would be too small if my kids were closer to teens. Hotel overall was clean and neat. The beds are a bit too firm for our liking and the breakfast was usually luke warm at best. They also had flimsy paper plates and plasticware for the first 5 of 7 day stay, which was disappointing and unusual for a Hilton brand hotel. Offerring of breakfast and a mgr reception on Mon-Thurs is a nice bonus so it helps offset the disappointments.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, February 5, 2013
Thank you kindly for your response. We do brag our proximity to the beaches, mall and restaurants. We are also extremely proud of our oversized suites that are great for families! I want to extend my sincerest apologies to you for the week of paper products. That is not our norm and I hope that you will return see our "true colors".
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248 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Port Orange
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

This hotel has it all! I travel to WPB every month and have finally found the perfect place! I intend to return every month I tried Many hotels. this place is beautiful and quiet and many convieniences nearby.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, February 5, 2013
Thank you kindly for your responses. We hope to see you again soon!
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toronto, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

This is our second year returning to this hotel with our kids and staying an extended period of time over the holiday break and new years. The staff is outstanding. Special kodoos to GM Liz who runs an efficient tight ship. She is wonderful ensuring all guests have a fabulous experience and is very friendly. This friendlienss rubs off on all the staff, as they are all smiling and helpful in all ways. The pool is perfect for children and kept at a nice temperature. The location is convenient and close to the beach, highway and local shops. Parking was never a problem, even when the hotel was sold out a few of the nights we were there. The manager meals from Monday to Thursday are a definate drawing point to keep us returning year after year, especially with hungry children. There is variety night after night, and the beer and wine are a nice compliment to the meal. Overall, the place is clean, spacious and well worth staying at. Would I stay here again.... ABSOLUTELY. Recommend this place with two thumbs up.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, February 5, 2013
Thank you so much for your response. This will be shared with Ownership and staff. We strive for perfection and compliments such as yours, inspires us to keep climbing to new heights. We hope to host you again soon!
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Wetzikon, Switzerland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 8, 2013

We were guests of this hotel on 29th and 30th December 2012 and we really loved our stay. Our room was clean and spacious; the desk managers were very friendly and helpful. It would have been a first class experience were it not for the breakfast. The breakfast room was too crowded, the supply of fresh food not adequate and nobody seemed to be in charge of keeping the place tidy and attractive.
Because all other aspects of our stay were very positive, we keep Homewood Suites in Palm Beach Gardens in good memory.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, January 9, 2013
We thank you for your kind comments and your observations regarding our breakfast. We are in the process of revamping our meal periods and feedback such as yours certainly will help. Your view and warm thoughts will be shared with team and ownership. We hope to be hosting you here again in our Home. Happy and Prosperous New Year to you and your family!
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Jupiter, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2013

Stayed here many times, and it is definitely our preferred hotel in the area. Newer hotel in great area, with restaurants and groceries within walking distance. Rooms are large, clean, and well equipped. And most importantly, they truly are suites, with separate bedrooms and real doors separating the rooms. Common areas are clean and well maintained. Plenty of seating for breakfast, ample parking. Staff is friendly, professional, and attentive. Only critique is that the breakfast offerings are mediocre, and the coffee usually tastes burned. Other than that, this hotel provides a very enjoyable experience every time.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, January 9, 2013
Gregory, we thank you for your awesome review. I will share this with my team here at home as well as with Ownership. We hope to be hosting you again soon! Happy and Prosperous New Year!
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Cocoa, Florida, United States
1 review
5 of 5 stars Reviewed December 15, 2012

I was there the past 6 days, a wonderful hotel with a tremendous stafff led by general manager Liz. The free beer and wine each afternoon is just icing on the cake. Room was perfect,staff you can't say enough about theur friendliness.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, January 9, 2013
Thank you for your wonderful comments. It will be shared with staff and ownership. We hope to host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selinsgrove, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 7, 2012

This was our first experience at these Suites and it was an absolutely amazing hotel. We would love to be able to go back there to stay. I would recommend this specific hotel to anyone!! We have stayed at many hotels with our children in their various sports, but this was by far the best hotel we have stayed at. Everyone that worked at this hotel was exceptional!!! They made us all feel welcomed and helped us with any questions or concerns we had. They took care of all of our needs and made sure everything was wonderful. I cannot say enough about this hotel or its staff!! Everyone should stay there at least once to experience it and you will never want to stay at another hotel again!! I want to personally thank the following staff that we met and made our stay wonderful - an Amazing Omar Algarin who was at the front desk and welcomed us like family and took care of everything we needed and helped us find a place to eat for Thanksgiving, Marcus who helped us with our little questions and was great, Zvonimir, the chief engineer that shuttled us and answered all of our questions without any complaints, Robert as well for shuttling us, Jason DelGrosso, Guest Services Manager, who took time out of his busy day to answer questions we had and not even making us feel rushed even though he had work to do. I (speaking for our group) had an amazing stay and wanted to thank all of the wonderful staff and would love to come back to the hotel again!!

Room Tip: Every room that our group stayed in was absolutely wonderful!!!
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this review, December 9, 2012
Thank you for choosing Homewood Suites by Hilton Palm Beach Gardens as your choice of places to stay! While there are many lodging choices in this area, I would like to take a moment to let you know that we appreciate your business!

Whether you were traveling on business or leisure, I want to make sure that we exceeded your expectations and kept our promises to provide you with superior service and it seems like we have so thank you for you terrific review. This will be shared with Ownership and my team.

Thank you again for staying with us and have a great day!

Sincerely,
Liz Oliver
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Additional Information about Homewood Suites by Hilton Palm Beach Gardens

Address: 4700 Donald Ross Road, Palm Beach Gardens, FL 33418
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palm Beach Gardens
#1 Romantic Hotel in Palm Beach Gardens
#2 Family Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Palm Beach Gardens 3*
Official Description (provided by the hotel):
The newest name in North Palm Beach hotels, the Homewood Suites by Hilton Palm Beach Gardens hotel offers an array of complimentary added values, high end amenities and award winning services. Start the day with our famous complimentary breakfast buffet that features mouth watering and healthy breakfast items. Then when you get home from a hard day of work, stop by and part take in our complimentary FULL dinner with complimentary beer and wine. Stay in shape at our onsite fitness center, or enjoy our complimentary access to a Gold's Gym only a short walk away. If you are still up for more action then head out and unwind in our heated outdoor pool or practice your swing on our putting green. Our little "Home" here in the North Palm Beach Gardens not only boasts our free amenities and awarding winning service; but we are a cut above the norm due to our location. We are 3 miles from the beach, 3 miles from the Gardens Mall and we are located in the "Beautification" award winning Donald Ross Village that features a wide varity of restaurants that appeals to every palate.Stay here with us at the Homewood Suites by Hilton Palm Beach Gardens makes sense. Whether you are on a business or leisure trip, traveling solo or with the family, or just in the area to get away, we take pride in hosting you! Make yourself at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Palm Beach Gardens Hotel Palm Beach Gardens
Homewood Suites Palm Beach Gardens
Homewood Palm Beach Gardens
Palm Beach Gardens Homewood Suites

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