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BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
2.5 of 5 Hotel   |   11360 US Highway 1, Palm Beach Gardens, FL 33408   |  
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2 reviews
“Great!”
5 of 5 stars Reviewed 1 week ago

I stayed here the day before my wedding and we had a great time. I explained we needed a room for a 1/2 day to get ready and unlike every other hotel, they were completely accommodating. The hotel manager greeted us at breakfast and was very friendly. It's in a good location and the pool is beautiful. All staff was very friendly and helpful. I would recommend this hotel.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 5 days ago
Dear Guest,

On behalf of our entire team, congratulations on your wedding! We wish you a joyful and fulfilling future! We are delighted that you spent a portion of your special occasion with us. It was a pleasure serving you. Thank you for taking the time to review our hotel. We hope to see you again in the future.
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132 reviews from our community

Traveler rating
    97
    23
    6
    4
    2
See reviews for
48
40
8
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Melancthon, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

For a comfortable and large accommodation, close to all amenities and many fine restaurants, this hotel is an excellent choice...Although right on the highway, with thin windows, you do hear the traffic depending on your room. Nice outdoor pool for relaxation, although at this time, they had yet to have a bartender for the bar.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 2 weeks ago
Dear Guest,

Thank you so very much for taking the time to review our hotel. We apologize if the outside traffic disturbed you on any level. We are taking into consideration to replace windows in certain guest rooms. As of December 8th we've expanded services in our restaurant and now offer lunch and afternoon/evening cocktail hour. We hope you come back to stay with us so you can enjoy our in-house bar. We appreciate your business and hope to see you soon.
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Punta Gorda, Florida
Top Contributor
199 reviews 199 reviews
39 hotel reviews
Reviews in 104 cities Reviews in 104 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The front desk and eating area staff were outstanding, quick to talk with you, offer information, and make you feel welcome. Maid service was average. Room was clean and updated. Breakfast, in a separate building was super. Fresh and hot alteratives. It misses an excellent rating as it has analog feed to a flat screen HD TV, what a waste.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 2 weeks ago
Dear Guest,

We appreciate you for taking the time to review our hotel. Your feedback is helpful for us to improve customer service. We are glad that you were able to enjoy our restaurant and our staff is grateful for your kind words. We hope to see you again in the near future.
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St. Louis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great little hotel in Palm Beach Gardens, FL. Clean, well appointed rooms. Friendly staff and good hot breakfast each morning. The location is convenient to the things we wanted to do including golf, shopping and the beach. I would recommend it to anyone who wants to be in that area.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 3 weeks ago
Dear Guest,

Thank you for taking the time to review our property here on Trip Advisor. Your kind words are the reason why we love going above and beyond for our guest. We hope to see you again in the near future. Thank you for lodging with us.
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I thought I would give this hotel a try as I have stayed at Best Western PLUS properties before and they are exceptional. This hotel definitely fit that description. What a lovely property, beautiful décor, spacious rooms and great location adjacent to PGA Boulevard a great shopping area. Staff was gracious and made me feel at home. Will definitely stay here again when I am in the area.

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 4 weeks ago
Dear Guest,

We appreciate you for taking the time to review our hotel and so very happy that your stay was enjoyable. We value your business and hope to see you again in the near future. Happy Thanksgiving.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for a week long training in Palm Beach. The staff is very friendly. Also breakfast was a big plus. if you're looking to stay in the area, I highly recommend staying here.
Rooms were a perfect size and there was a pretty good size tv in them.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to review our hotel. We are delighted to know that you enjoyed your stay. Your business is extremely valuable and we appreciate you spreading a good word. We hope to see you again in the near future. Thank you again for staying at Best Western Plus Windsor Gardens Hotel.
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Altha, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 21, 2014

Here we go....

I was in room 109.
I'm very tall (>6'6") so keep this in mind during my review comments.

Pros:
* Continental Breakfast was dad-gum awesome!!! Very impressed.
* Though I did not utilize the gym, I did inspect and it was well equipped with several people working out when I looked.
* Mrs. Ruth was super nice and very helpful (check-in counter help)
* Gary (owner) was super nice, friendly and jolly
* TV was nice, channels were abundant and all were clear.
* Room was equipped with a refrigerator which even had a freezer section. Also had a microwave.
* Bathroom towels were normal size but nicely fluffy.
* King size bed in room. Room was of very nice size.

Cons:
* The shower (no tub)... was very narrow. I'd estimate only ~6" wider than a normal man's width. The shower head was lower than I like. The wide spray position on the shower head wasn't very wide. The shower doors did not close properly (alignment was off for both doors).
* The bathroom light above the sink was the newer type, and it seemed to take a while to warm up to produce the needed light for any activity done needing the mirror.
* The room door - you could see light all around it from the hallway, which gives a person the uneasy feeling that the outside can see in.
* Flooring is tiled so floor is cool on the feet with a slight sense of dirt feel on bare feet.
* I found hair on the bathroom floor upon arrival.
* The room HVAC kicked on a LOT. It seemed to cycle on every five minutes (after off mode) and I couldn't get it adjusted to were it wouldn't do this.
* The iron worked, but it seemed to be an extremely low-cost model - and the ironing board was the worse. Due to a very poor board (lots of dips and low spots in it) it seemed like I was putting more wrinkles in my clothes than taking out.
* This room is the first one down the hall from the lobby, next to the housekeeping area. There was some heighten hallway noise, so I keep the TV all the entire time I was in the room (including sleeping) with the volume set accordingly to help drown out the hallway noise.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 5 weeks ago
Dear Guest,

Thank you for taking the time to review our hotel. We are delighted to see that you enjoyed our breakfast, staff, and King size room. We strive on delivering the best experience for our guest and appreciate your constructive feedback. We hope your next visit will be more delightful and if there is anything we could do to make that happen don't hesitate to ask. Thank you for lodging at Best Western Plus Windsor Gardens hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center

Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#4 Family Hotel in Palm Beach Gardens
#7 Business Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Hotel And Conference Center
Windsor Gardens Palm Beach

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