We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save Saved
You added BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center
3.0 of 5 Hotel   |   11360 US Highway 1, Palm Beach Gardens, FL 33408   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Earn a $50 Gift Card
New York
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Nice place”
4 of 5 stars Reviewed 1 week ago

This hotel certainly lived up to its many positive reviews...very nice property...welcoming, clean, comfy rooms...friendly staff...very good free breakfast..(far better than most of the free breakfasts...)....

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 1 week ago
Dear guest,

Thank you for your great review on our hotel! Guests like you let us know that we are continuing to deliver the best in customer service and hospitality. We are glad to see that your stay was enjoyable and we hope that you will come back and stay with us again soon!


Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

65 people have reviewed this hotel

Traveler rating
    48
    12
    2
    2
    1
See reviews for
23
18
6
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Lafayette, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is not clean, carpet was not vacuumed, Beds were OK and location OK, but room was dirty. Even TV screen was dirty. From the time we entered elevator and saw how dirty it was we should have not been surprised that the room was dirty too. The pool water looked yellow. Did not stay for the night.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 1 week ago
David,

We do acknowledge that our floors and pool were not in proper condition the day you arrived to stay with us and have resolved these problems immediately. We did credit your account for your stay with us and we would like to again extend our apologies to you both. We hope this does not deter you from staying with us again and we would like the opportunity to exceed your expectations.


Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murray, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This may be the best Best Western stay I've experienced in a very long time. The location was great for us and the room rate was a good value. The room was comfortable and quiet, the attractive property is well managed by a helpful staff, and the breakfast was good with a friendly attendant who went above and beyond in making sure we had everything we needed. I'd stay here again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 1 week ago
Dear Guest,

We are delighted to hear that your stay here at our Best Western was enjoyable and that we were able to exceed your expectations! We thank you for the kind words regarding our staff and we hope that you will come back and stay with us again soon.

Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago via mobile

All employees were personable and very polite! Service was absolutely fantastic, the essence of hospitality! The lock on our door needed replaced and it was fixed before we returned from the day. Complimentary breakfast was delicious with great service! Location is very central to anything you would need in north palm! Highly recommend!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 1 week ago
Dear Guest,

Thank you for writing such a great review regarding our staff and hospitality! It was a pleasure meeting you and we apologize again for the lock on your door. We were happy to accommodate you and we hope that you come back and see us again soon!

Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Wylie, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

What a pleasant surprise to find this lovely hotel, palm trees in the yard, a complete breakfast restaurant on the property, and sincere concern about the quality of our stay by Gary and Kaitlyn on the front desk..Also several excellent restaurants within walking distance from the hotel including a French Bistro for brunch and two local seafood restaurants along the inland waterway plus others..

Room Tip: We had a corner room with three windows & palm trees around all.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 2 weeks ago
Dear Guest,

We are so happy to hear that both our front desk hospitality and accommodations made such a wonderful stay for you! We strive to exceed all guests expectations and thanks to your review we see that we have accomplished this during your stay. Our staff thanks you for your compliments and we hope to see you again in the future.


Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We made a last minute reservation for this weekend and happened upon this hotel. Normally, we wouldn't stay at a BW, but....the hotel was newly renovated, and looked great. The rooms were a good size with a small fridge and microwave, and super comfortable beds. However, what made this hotel better than most was the staff, starting with the manager Francisco, to the front desk manager Debbie to others in the breakfast area. Everyone was helpful, very service-oriented and interested in the guests.

Room Tip: Get a room on the side near the pool so you don't hear the construction noise at 7a.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 2 weeks ago
Karin,

Thank you for choosing our Best Western and we are glad to hear that our hotel created a comfortable and welcoming stay for you. As you do not usually stay at Best Westerns we are excited to hear that it was a pleasant surprise for you and invite you to come stay with us again soon! Our entire staff thanks you for the compliments regarding our customer service and hospitality. We hope that your future stays with Best Western will be just as exceptional and enjoyable.

Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque, Iowa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here on vacation with my parents. The value of this place was unbeatable. Rooms were less than $120 a night, which compared to other places on/near the beach is about impossible to match. The location was great, within short driving distance to the beach, spring training baseball (our main purpose of the trip), and lots of good restaurants. It definitely has a more local feel rather than a big tourist destination which is a plus. The hotel had recently been renovated (some exterior work still ongoing), and the rooms were very nice. Beds were comfortable and it was very quiet. The staff was the friendliest I can remember having at a hotel. It had a small town feel (they still used the old credit card imprinter rather than electronic!) They were very good at remembering who you were, and even let me behind their desk to print off baseball tickets when their business center printers weren't working. Their breakfast was good; sausage, eggs, potatoes, waffles, cereals, fruit, pastries, etc. The man working the breakfast was incredibly polite and hard working. He'd your table for you, bring you food and whatever else if you needed something. Nice outdoor dining and pool area made for great morning meals. I highly recommend this place.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, responded to this review, 2 weeks ago
Thank you for writing such an excellent review on our hotel! We are happy that our hotel was able to suit your needs and exceed your expectations. Our staff strives to see that each guest leaves happy and your review has more than accomplished our goal. We hope that you will come and stay with us again soon.

Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center

Also Known As:
Windsor Gardens Hotel And Conference Center
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Palm Beach
Windsor Gardens Hotel
Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Tingo, Hotels.com, TripOnline SA, Best Western, Venere and Agoda so you can book your BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Windsor Gardens Hotel & Suites and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.