Spent 5 nights here on business, all in the older section. Our room was a very long walk from the elevator, through a back door and across an outside bridge to the older building. I figure it was either that we had a late check-in, or they save the less desirable rooms for guests like us with discount rates. The lighting in the room was terrible, the TV didn't work right and the room was on the highway side, so lots of noise with the balcony door open. We complained and asked for another room, but they said they were fully booked. The second day we asked again, again were told they were "fully booked for the week." On the third night there was a work crew outside our room, running a generator at 11:30 at night. The noise was horrendous. We called the desk and insisted on another room, which magically was found. We were moved to a room still in the older building, but on the "garden" side (i.e. the pool side) of the building, which was much quieter and much nicer; better lighting, better view, closer to the elevator. For our trouble we got breakfast coupons for one day, after I asked; they weren't offered. On the plus side, the beds were very comfortable, rooms were clean and quiet, breakfast was good, staff helpful and friendly. Overall a mixed bag.
- Official Description (provided by the hotel):
- The Doubletree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens offers surprises around every corner. From our new Hilton Honors Lounge to our free WIFI, 100% non-smoking hotel, free parking, resort-like pool and gardens area, you'll feel right at home. Every guest room features a walk-out balcony, great for reading on your iPad or Kindle, and minimum 40" TV to watch your favorite show. Upgrade to a PURE Allergy Friendly room that includes an air filtration device, linen encasements, and 3rd Party certification. Our onsite dining options with the OZ Restaurant and Fusion Lounge will satisfy your hunger cravings. The hotel is conveniently located on PGA Blvd, which is near over 160 golf courses, multiple high-end shopping areas, and the Spring Training home of The St. Louis Cardinals and Miami Marlins. ... more less
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- Also Known As:
- Doubletree Palm Beach Gardens
- Palm Beach Gardens Doubletree