This experience was amazing! From the moment we drove up, this stay was incredible. My partner and I went here for my birthday weekend. When we arrived we were welcomed by a greeter that escorted us to the check-in desk and introduced us to our reservationist. Our reservation was wrong, but everything was done to accommodate us. They kept apologizing, but seriously we were in an amazing hotel being served water and looking at beautiful holiday decorations. After a few minutes everything was fine and we headed to our room. Beautiful. Partial ocean view, amazing bathroom, and perfect Palm Beach decor. We got settled and then decided to have a cocktail at the newly opened HMF lounge.WOW. Everything about HMF was perfect. We couldn't believe they had only been open for 2 weeks. Everything was seamless. Our drinks came instantly. Our shared plates came one after the other. Our server,Hannah, was incredible. So much, we had to find John, a manager to compliment her and our evening. The HMF made us feel as though we stepped back into old Palm Beach for cocktails. Beautiful music, beautiful people, beautiful experience. They even have cigarette girls. Don't miss HMF if you stay here. The other restaurants at the resort are equally impressive. The Seafood Bar has such an amazing view. The bar top is an actual aquarium with fish. The balcony that overlooks the ocean is peaceful and spectacular. The lobby and common areas are like no other hotel we have been to. We have traveled all over the world, but this was beyond expectations. Now, for the most important part....the staff and customer service were OUTSTANDING! Every single person we encountered that were part of The Breakers, were so helpful, friendly, and professional. Everyone seemed like they truly enjoyed their job. We were not the only ones to comment on this. The entire staff always smiled and genuinely were eager to help. I asked someone in one of the shops where the restroom was and she led me all the way down a hall to show me where it was. I asked a concierge about a Breakers magazine and she went everywhere in the lobby looking for one. Smiles and a positive friendly attitude are the norm here. People may complain about checking in, or a weird phone call, but seriously, take a deep breath, look at the experience and enjoy. We stay at Ritz Carlton's, Intercontinentals, Hilton's, etc, but this is it. We will be back. Enjoy and appreciate the time spent here.