I just wanted to take a moment to mention the incredible service I received from Javier in the mail room. Due to an urgent and very private family matter, we were unable to take our vacation at the Breakers, and needed to quickly deal with a package that had arrived (but obviously could not be retrieved since we were not in Florida). Javier was above and beyond helpful, and so genuinely kind and caring. Wanted to express my gratitude and appreciation! Thank you again, and we hope to reschedule our vacation in the near future.