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The Chesterfield Palm Beach: Traveler Reviews

4.0 of 5
363 Cocoanut Row, Palm Beach, FL 33480
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The Chesterfield Palm Beach
Ranked #1 of 10 hotels in Palm Beach
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332 reviews from our community

Traveler rating
    259
    43
    14
    5
    11
See reviews for
Families
33
 
Couples
162
 
Solo
19
 
Business
51
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Palm Beach, Florida, United States
1 review
2 helpful votes 2 helpful votes
“Holiday Dinner Party”
5 of 5 stars Reviewed December 18, 2012

I helped to plan our annual company holiday dinner party for 31 people, and had searched several local restaurants and hotels between Palm Beach Gardens and Palm Beach. Our managers have extremely high standards so the pressure was on to make the right choice. I originally wasn't going to suggest The Chesterfield because I had assumed our budget was too tight. However I gave Greg Palmer, Director of Catering our budget and he created the exact menu and event we requested, for less than our budget! We communicated via email, only visited The Pavilion Room and pool side once, and on the evening of our event, everything was perfect. We arranged a pool side cocktail reception with passed hors d’oeuvres. The bartenders were polite and fast. The hors d’oeuvres came out hot and plentiful. Then we had our dinner in The Pavilion Room, which was well lit and comfortable. Our servers were friendly, on point, accommodating, and went above and beyond to make us happy. Greg personally oversaw the entire event, and checked in with us regularly to make sure we were satisfied. The food was presented beautifully and even better, it tasted fantastic. The wine selection was great and paired extremely well with our menu. After the dinner concluded, some of us made our way to The Leopard Lounge for drinks and dancing. We were greeted by a live band, and friendly bar tenders. It was a great way to end a beautiful evening. I received compliments from everyone who attended the event, and was told it was the best of these annual company functions they had attended. This would not be possible without the experienced staff at The Chesterfield. I would highly recommend The Chesterfield for more of our company functions, as well as to friends and associates.

Room Tip: We did not stay in the rooms, just enjoyed dinner and drinks on the premises, but I am sure they wer...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sarah B about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“All about the details”
5 of 5 stars Reviewed December 15, 2012

I recently took my mother for a weekend getaway at The Chesterfield. This hotel is an example of customer service at its best. From the moment we arrived we felt welcomed and important. When we checked in we were offered sherry and told about the complimentary apples and cookies in the lobby. Our room was clean and the bed was very comfortable. There are 2 closets and a couple of dressers, so there is plenty of space for belongings. They leave lovely hand soaps and very nice bathrobes in the bathroom. Shortly after we arrived we received a phone call asking if the room was to our satisfaction and if we had everything we needed. We ate lunch at the restaurant which was delicious. The manager personally came over to us to ask how our meal was. We ordered room service for dinner and breakfast and our waiters each greeted us with a smile and wonderful manners. The pool and hot tub were very clean and we were lucky enough to enjoy them to ourselves. Pool towels are left neatly folded on the pool chairs which was very convenient. They also leave lemonade and water for guests to enjoy. At night, housekeeping comes by to give cookies and the weather forecast for tomorrow. They check in to see if you could use any more towels etc. As my mother said, "This is the way hotels used to be."

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask nyckirsten about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Outstanding - nothing less!”
5 of 5 stars Reviewed December 7, 2012

We very much enjoyed our two-day stay at this charming and sophisticated hotel. A smaller establishment away from heavy traffic, within walking distance of Worth Avenue, the beach, restaurants, etc... As soon as you set foot in the looby (no massive front desk reception), you sense that this establishment has flair. Where else would you be offered sherry and chocolate chip cookies (warm and delicious!) upon arrival? Every staff member we dealt with was attentive and helpful. Thoughtful service. Our king size room was very well appointed: padded walls for noise reduction, restful decor, extremly comfortable kingsize bed. Menu items were attractively presented and delicious. The famous Leapard Lounge is a great place to relax. The little alcoves in the outdoor poll area provide some shelter for quiet relaxation. All in all, this boutique hotel deserves all the praise it receives.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask FindBirds about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Exclusive”
4 of 5 stars Reviewed December 6, 2012

The Chesterfield Palm Beach is a GREAT property. Quiet and sophisticated, the hotel is a few blocks from Worth Avenue and the Beach. Charming and well appointed rooms and perfect service. A must stay for pleasure, business too.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by kevin r for Palm Beach
Ask kevin r about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“European flare in Palm Beach”
5 of 5 stars Reviewed December 6, 2012 via mobile

Keep Calm, Carry On. What a delightful experience and a throw back to old world hospitality. Walking in through the Euro styled outdoor sitting area into the hotel lobby, you knew this was special. The service is outstanding and warm. The staff go out of there way to make sure you are taken care of. The rooms are modest but decidedly UK inspired and proper. A great place for business or leisure.

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
Ask elliot f about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Chesterfield Palm Beach

Also Known As:
The Chesterfield Palm Beach Hotel Palm Beach
The Chesterfield Palm Beach Hotel
Chesterfield Palm Beach
Chesterfield Hotel Palm Beach
The Chesterfield Palm Beach Florida
Address: 363 Cocoanut Row, Palm Beach, FL 33480
Phone Number:
Region: United States > Florida > Palm Beach
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Palm Beach
#1 Family Hotels in Palm Beach
#3 Romantic Hotels in Palm Beach
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In the heart of the elite Palm Beach Island, The Chesterfield, an historic landmark building, offers stunning European style and world-class standards of service from the skilfully trained team. Located minutes from the elegant shops of Worth Avenue and the tropical beaches of the Atlantic Ocean. ... more   less 
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