We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chesterfield Palm Beach: Traveler Reviews

4.0 of 5
363 Cocoanut Row, Palm Beach, FL 33480
Hotel website
Hotel amenities
Special Offer
Palm Beach Getaway
The Chesterfield Palm Beach
Ranked #1 of 10 hotels in Palm Beach
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

334 reviews from our community

Traveler rating
    260
    44
    14
    5
    11
See reviews for
Families
34
 
Couples
163
 
Solo
19
 
Business
51
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Paris, France
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“European flare in Palm Beach”
5 of 5 stars Reviewed December 6, 2012 via mobile

Keep Calm, Carry On. What a delightful experience and a throw back to old world hospitality. Walking in through the Euro styled outdoor sitting area into the hotel lobby, you knew this was special. The service is outstanding and warm. The staff go out of there way to make sure you are taken care of. The rooms are modest but decidedly UK inspired and proper. A great place for business or leisure.

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
Ask elliot f about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Fantastic personalized experience”
5 of 5 stars Reviewed December 2, 2012

Great concierge made wonderful dining recommendations (Buccan) and brought in an excellent masseuse who can do your massage in your room or poolside. The hotel is in a quiet residential neighborhood only 2 blocks from Worth Ave or County Road where there are many fine restaurants and shops. Its also 3 blocks to the beach. The sheets and beds are so fine and comfortable, I felt I just slipped off to sleep. The staff knows your name as you come in and out and always trying to make your stay even better, without being intrusive. Their Leopard restaurant/bar had excellent food, life entertainment on weekends and fun dancing for an older (locals) crowd. There is no spa or fitness center, but they arrange for spa services to come to the hotel at very reasonable prices (far less than you would pay at a spa hotel, and they do not mark up the service (I wrote a check to the masseuse directly). There are 2 gyms close by but I am injured so did not use that service. The pool is a bit short for laps, but the jacuzzi is quite nice, especially with cool night lighting around the pool area.

Room Tip: They have different size queen rooms, so call ahead and ask for a larger one. It can get noisy next...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by smekiselse for Palm Beach
Ask smekiselse about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
“Excellent customer service and perfect for get away weekend!”
5 of 5 stars Reviewed November 24, 2012

The outstanding customer service received from Sada, Tara and other front desk staff outweighs any small concerns I may have had. The first room we were placed in was located next to a work area on the 2nd floor and the noise was disturbing; however the room was nice and clean. The next morning, I mentioned the noise and was moved to the 3rd floor with a view of the pool... nice! Again, the room was so very clean and we enjoyed a very pleasant and quiet evening. The food in the Leopard Lounge/restaurant was delicious!! We enjoyed breakfast and dinner there both days and each time our meal was perfect. They also have entertainment. The location is just blocks away from Worth Avenue and the beach. My husband and I enjoyed the stroll down Worth Avenue then to the beach on both days. I will certainly return to this hotel again and again.

Room Tip: avoid room 221.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ExpressCC17 about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Excellent customer service. Nice location, a few blocks from Worth Avenue!”
5 of 5 stars Reviewed November 20, 2012 via mobile

We loved the personalized service they provide. Sadie, the front desk personnel was very accommodating and friendly. We loved the location and the coziness of this boutique hotel. We even received a gift bag when we checked out. We had a very nice experience in this hotel.

Stayed November 2012, traveled with family
Was this review helpful? Yes 2
See 3 more reviews by Lorelei A for Palm Beach
Ask Lorelei A about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
“Thin walls, Elderly Everywhere”
2 of 5 stars Reviewed November 19, 2012

I was very disappointed with my stay here. I was paying over $350 a night, and expected the hotel to be a bit more modern with not only the amenities, but with the people. The walls were paper thin that I literally heard the couple next door having sex from beginning and yes, the finish. It was like i was in college sharing a wall all over again. The room size in itself, we booked a queen size bed, it wasn't bigger than say... a 13x13 box with a shower/tub. The shower had horrible water pressure. I understand that this was a smaller hotel and an older one, but I felt that I would have gladl stayed at the other hotel not quite as close to the beach to obtain my "privacy."-if you know what I mean. The service was great, but I felt a little out of place because we were so young and they were all elderly. Felt like they judged me on that.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask ting w about The Chesterfield Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chesterfieldfom, General Manager at The Chesterfield Palm Beach, responded to this review
November 20, 2012
Dear Guest,

Thank you for taking the time to post your review of The Chesterfield Palm Beach on Tripadvisor. I am very grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. I was concerned to read that you were dissatisfied with your experience and it was not as you expected and that it was not as positive as that of others on this site.

Please accept my sincerest apologies for the disturbance you experienced, and the inconvenience you had to endure, as a result of the noise. Our standards require that we take immediate steps to curtail noise of any kind which might disturb a guest, regardless of its source. While it is not always possible to prevent incidents caused by other guests, it is incumbent on our staff to contact the offending guest and take whatever action is necessary to stop the disturbance.

The Chesterfield was built in 1926 in the manner of an English boutique hotel and the property is registered as an historic hotel. While our standard rooms have high ceilings, plenty of closet space, and marble baths, they are indeed small in size with regard to area.

I am very happy to hear that you thought the service was great but concerned that you felt out of place and judged. I would like the opportunity to further discuss this situation and invite you to contact me directly at 561-659-5800.

Sincerely,
Francine Boissonneault
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omphoy Ocean Resort
Great value on a similar hotel
Palm Beach, FL
4 of 5 stars 474 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Palm Beach
Family-friendly
Bradley Park Hotel
Bradley Park Hotel 3.5 of 5 stars 91 reviews
Good for business
Hawthorn Suites by Wyndham West Palm Beach
Hawthorn Suites by Wyndham West ... 4.5 of 5 stars 201 reviews
Near the beach
Wright by the Sea
Wright by the Sea 4.5 of 5 stars 151 reviews
Near the beach
Colony Hotel and Cabana Club
Colony Hotel and Cabana Club 4.5 of 5 stars 250 reviews
Show Prices ABS:HotelCheckRates-d251915?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d681316?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d292866?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87529?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Palm Beach
The Breakers 4.5 of 5 stars 854 reviews Four Seasons Resort, Palm Beach 4.5 of 5 stars 562 reviews Omphoy Ocean Resort 4.0 of 5 stars 474 reviews The Ritz-Carlton, Palm Beach 4.0 of 5 stars 528 reviews
Show Prices ABS:HotelCheckRates-d87501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85517?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85524?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d240236?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 10 hotels in Palm Beach, ranked by popularity

Been to The Chesterfield Palm Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Chesterfield Palm Beach

Also Known As:
The Chesterfield Palm Beach Hotel
The Chesterfield Palm Beach Hotel Palm Beach
Chesterfield Palm Beach
Chesterfield Hotel Palm Beach
The Chesterfield Palm Beach Florida
Address: 363 Cocoanut Row, Palm Beach, FL 33480
Phone Number:
Region: United States > Florida > Palm Beach
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Palm Beach
#1 Family Hotels in Palm Beach
#3 Romantic Hotels in Palm Beach
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In the heart of the elite Palm Beach Island, The Chesterfield, an historic landmark building, offers stunning European style and world-class standards of service from the skilfully trained team. Located minutes from the elegant shops of Worth Avenue and the tropical beaches of the Atlantic Ocean. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Venere, Tingo and Priceline so you can book your The Chesterfield Palm Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Chesterfield Palm Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Chesterfield Palm Beach
Enter dates & see best prices* (from our partners)
Show Prices