Great concierge made wonderful dining recommendations (Buccan) and brought in an excellent masseuse who can do your massage in your room or poolside. The hotel is in a quiet residential neighborhood only 2 blocks from Worth Ave or County Road where there are many fine restaurants and shops. Its also 3 blocks to the beach. The sheets and beds are so fine and comfortable, I felt I just slipped off to sleep. The staff knows your name as you come in and out and always trying to make your stay even better, without being intrusive. Their Leopard restaurant/bar had excellent food, life entertainment on weekends and fun dancing for an older (locals) crowd. There is no spa or fitness center, but they arrange for spa services to come to the hotel at very reasonable prices (far less than you would pay at a spa hotel, and they do not mark up the service (I wrote a check to the masseuse directly). There are 2 gyms close by but I am injured so did not use that service. The pool is a bit short for laps, but the jacuzzi is quite nice, especially with cool night lighting around the pool area.

The outstanding customer service received from Sada, Tara and other front desk staff outweighs any small concerns I may have had. The first room we were placed in was located next to a work area on the 2nd floor and the noise was disturbing; however the room was nice and clean. The next morning, I mentioned the noise and was moved to the 3rd floor with a view of the pool... nice! Again, the room was so very clean and we enjoyed a very pleasant and quiet evening. The food in the Leopard Lounge/restaurant was delicious!! We enjoyed breakfast and dinner there both days and each time our meal was perfect. They also have entertainment. The location is just blocks away from Worth Avenue and the beach. My husband and I enjoyed the stroll down Worth Avenue then to the beach on both days. I will certainly return to this hotel again and again.

We loved the personalized service they provide. Sadie, the front desk personnel was very accommodating and friendly. We loved the location and the coziness of this boutique hotel. We even received a gift bag when we checked out. We had a very nice experience in this hotel.

I was very disappointed with my stay here. I was paying over $350 a night, and expected the hotel to be a bit more modern with not only the amenities, but with the people. The walls were paper thin that I literally heard the couple next door having sex from beginning and yes, the finish. It was like i was in college sharing a wall all over again. The room size in itself, we booked a queen size bed, it wasn't bigger than say... a 13x13 box with a shower/tub. The shower had horrible water pressure. I understand that this was a smaller hotel and an older one, but I felt that I would have gladl stayed at the other hotel not quite as close to the beach to obtain my "privacy."-if you know what I mean. The service was great, but I felt a little out of place because we were so young and they were all elderly. Felt like they judged me on that.