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“South Beach comes to Palm Beach” 4 of 5 stars
Review of Tideline Ocean Resort + Spa

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Tideline Ocean Resort + Spa
4.0 of 5 Resort   |   2842 South Ocean Boulevard, Palm Beach, FL 33480 (Formerly Omphoy Ocean Resort & Spa)   |  
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Ranked #5 of 10 Hotels in Palm Beach
Certificate of Excellence 2014
New York City, New York
1 review
“South Beach comes to Palm Beach”
4 of 5 stars Reviewed 3 days ago NEW

Upscale boutique hotel with a 5-star location on the ocean immediately adjacent to the Four Seasons. Room design is unique and very comfortable with the exception of small sink area. Staff was wonderful which is a credit to General Manager Abe Liao, and in particular, Guest Service Manager, Yasser Bautista. The enclosed pool area, while not beachside, was surprisingly relaxing and enjoyable. The free bikes are a nice touch, as is the lobby bar and billiards table. Recommended for long weekends and something different from the usual Palm Beach style at a good value.

Room Tip: The oceanfront rooms have spectacular views and worth the upgrade.
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    54
    23
    13
    11
    4
See reviews for
17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Swedish first
  • Any
English first
Los Angeles, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful newly renovated contemporary hotel on the sand next to the Four Seasons. Rooms spacious and beautiful. Beds extremely comfortable. I was extremely sick the entire time we were there and the staff went above and beyond to help take care of me!

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 3 days ago
Mike Robinson, AGM: Stephani H, I am so sorry to hear that you were ill during your stay - but I am so happy to hear that my staff took great care of you! Thank you for choosing The Tideline, we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan Beach, California
Top Contributor
320 reviews 320 reviews
46 hotel reviews
Reviews in 53 cities Reviews in 53 cities
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Tideline has a ways to go before it operating smoothly under the Kimpton Brand. Staff need to learn the loyalty program and its perks. The SPA should know what its spa treatments are and generally staff need to be more competent. With that said, it is comfortable - the ocean front rooms are gorgeous and located perfectly. The guest relations manager Yasser is a straight shooter and took full and appropriate responsibility for the mishaps. One can't argue with FREE which is what my stay is because of the place's shortcomings. I will probably go to the Four Seasons next door on my next trip but if you give this place time, it can be fabulous like other Kimptons we have stayed with.

  • Stayed April 2015, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 4 days ago
Mike Robinson, AGM: MikeLudin, first and foremost - thank you so much for your loyalty to Kimpton Hotels. We know you have many choices, so we appreciate you choosing Kimpton when traveling. I would like to thank you for sharing your feedback, which I can assure you I have already coached my team on for stellar future stays to come. On the other hand, we are very happy to read that Yasser made it right for you in the end. We hope you give us another shot, and come visit again soon.
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Detroit, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just returned from a stay at the Tideline. I have to be honest, when we pulled in I was concerned. The pool is smack dab in the middle of the parking lot. As we continued to the lobby for check-in, I was really thrown as they told us our 5th floor ocean view would be ready shortly(we reserved a Beach Access ocean view). This was resolved by Allison who quickly offered us more options. The room we chose was a BEAUTIFUL ocean view with our patio pretty much a part of the terrace dining area. This may sound awkward but I assure you, it was perfect! We enjoyed our complimentary "continental breakfast each morning right outside our room, The Tideline offers an ambiance and style that immediately makes you feel as though you are someplace really special. The lack of the hustle and bustle of the larger and better known nearby resorts was something we were glad we missed. Tideline has a truly AMAZING BEACH. The service and amenities made our stay special. The rooms are a little tight and very dark, but this did not bother us. They were very clean, we thought housekeeping did an excellent job! And, yes we did swim in the parking lot pool. Guess what? We decided that we enjoyed the separate areas for beach and pool. Great location, Excellent staff and I have never met a nicer clientele. We will be BACK! Already planning a stay for our anniversary.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 4 days ago
Mike Robinson, AGM: Imdjrd, WOW!! Sounds like an amazing stay to me :-) Thank you so much for sharing your awesome experience here at The Tideline, as well as the shout-out for our local rockstar Allison who provided exceptional guest service. Thank you for your business, we hope to see you again soon!
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Cranston, Rhode Island
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were really looking forward to staying at a Kimpton hotel because of their high guest service ratings. The Tideline staff did not disappoint. From the moment we stepped on the property, we were greeted warmly by multiple staff members. I would especially like to recognize Mike, the Assistant General Manager. He made us feel right at home, and even provided a complimentary upgrade to an ocean view veranda room - the balcony and views were outstanding. The staff on the beach were very hospitable, and were there to set-up your umbrella and get drinks from the bar and food for lunch from the restaurant. We had the opportunity to sample the breakfast, lunch and dinner menus on several occasions and we were never disappointed. The hotel has a unique decor and complementary amenities (e.g. social hour with free drinks, loaner bicycles) which you wouldn't find in larger chain hotels. For the value, location on the beach and guest-oriented staff, why would you want to stay anywhere else when in the Palm Beach area?

Room Tip: If possible, reserve a room with an ocean view and balcony. The veranda rooms are especially nice w...
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 4 days ago
Mike Robinson, AGM: FastCycle270, we are so happy you had such a spectacular stay with us!! Please look us up next time business or pleasure brings you back to Palm Beach, and we will be sure to provide you with another flawless stay! Thank you for your business.
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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I highly recommend the Tideline. Giovanni, Holly, Walker, Eddie, Ivan, Aaron, Carlos, and Cortez were the nicest and friendliest people. They are fantastic at their jobs and took our experience over the top. We will definitely be going back as soon as possible. The rooms are a bit dark and they let the public use the hotel, but the staff make up for any downfalls of the hotel.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 4 days ago
Mike Robinson, AGM: Lauren F, thank you for taking the time to share your amazing experience. We strive to provide nothing but exceptional guest service, that of which my team takes great pride in delivering. Reading that you experienced this first hand puts a huge smile on all of our faces :-) Thank you for recognizing all of the team members here at The Tideline that went above and beyond to make your stay a fantastic one. We really appreciate your business, and hope to see if you again very soon!
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a nice time. They gave us a $50 credit for the spa. You do burn through it quick, but for the price, it was worth it. The breakfast was great! Access to the beach was easy and you can lay there for hours as you get drink and food service! Room was nice but is missing a mini fridge and microwave. Definitely recommend staying here!!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike R, AGM at Tideline Ocean Resort + Spa, responded to this review, 4 days ago
Mike Robinson, AGM: Nsfd627, thank you for sharing your recent experience and for recommending to others as the premium slice of paradise here in sunny Palm Beach ;-) We sincerely appreciate your business, and look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tideline Ocean Resort + Spa

Address: 2842 South Ocean Boulevard, Palm Beach, FL 33480 (Formerly Omphoy Ocean Resort & Spa)
Phone Number:
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Palm Beach
#3 On the Beach Hotel in Palm Beach
#4 Spa Hotel in Palm Beach
#5 Luxury Hotel in Palm Beach
#6 Romantic Hotel in Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tideline Ocean Resort + Spa 4*
Number of rooms: 130
Official Description (provided by the hotel):
Beckoning like a shimmering wave, The Tideline Ocean Resort and Spa is the first new oceanfront resort on Palm Beach in more than 18 years, and the only beachfront boutique hotel on the island. Contemporary and chic, the hotel engages the escapist in everyone with an unpretentious air of sophistication combined with the continuous flow of fresh ocean breezes.The Tideline boasts 134 guestrooms and suites all of which offer panoramic water views of the Atlantic Ocean or Intracoastal Waterway. This beachfront getaway also offers an exclusive dining experience at Brandon's beachfront restaurant and the unequalled experience of our full-service spa. ... more   less 
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Also Known As:
Omphoy Ocean Hotel Palm Beach
Tideline Ocean Resort + Spa Palm Beach, Florida

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