I am a fan of Kimpton, who has only recently taken over this self-described boutique spa and hotel. Start off with the best: the bath towels are nicely laundered,large and fluffy. The lunch and late night bar staff are attentive and helpful. The property has a nice beachfront. That's the best that can be said. After that, the property is nowhere: it is a six or seven mile ride from Palm beach downtown. The pool is in the parking lot and has about as much sun time as Iceland. The lobby and foyer interiors as well as the garden side rooms are dark and dreary. The spa people are bored. The restaurant is unremarkable and overpriced, and if you want a decent lunch or dinner at the same price, then walk next door to the Four Seasons. But the worst is yet to come: the front desk staff is woefully undertrained, and flat out just don't care. Housekeeping is not attentive to detail. In person requests at the front desk don't get answered and the managers are apparently non-existent or not available to address their employees shortcomings. When I asked one morning why there was no information in my room about the various amenities available, I was told I could go on the hotel website. If you want to be in Palm Beach, pay the exorbitant rates further up the beach and don't waste a cent at this place.
- Official Description (provided by the hotel):
- Beckoning like a shimmering wave, The Tideline Ocean Resort and Spa is the first new oceanfront resort on Palm Beach in more than 18 years, and the only beachfront boutique hotel on the island. Contemporary and chic, the hotel engages the escapist in everyone with an unpretentious air of sophistication combined with the continuous flow of fresh ocean breezes.The Tideline boasts 134 guestrooms and suites all of which offer panoramic water views of the Atlantic Ocean or Intracoastal Waterway. This beachfront getaway also offers an exclusive dining experience at Brandon's beachfront restaurant and the unequalled experience of our full-service spa. ... more less
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- Also Known As:
- Omphoy Ocean Hotel Palm Beach
- Tideline Ocean Resort + Spa Palm Beach, Florida