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“Four Seasons versus the Ritz” 5 of 5 stars
Review of Four Seasons Resort, Palm Beach

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Four Seasons Resort, Palm Beach
5.0 of 5 Resort   |   2800 South Ocean Blvd., Palm Beach, FL 33480   |  
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Bed & Breakfast
Ranked #2 of 10 Hotels in Palm Beach
Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
148 helpful votes 148 helpful votes
“Four Seasons versus the Ritz”
5 of 5 stars Reviewed April 5, 2012

We visited the Ritz last year and the Four Seasons this year - both are luxurious properties right on the beach in a very wealthy enclave. No way is this a budget destination and the prices certainly reflect that. The Four Seasons wins for service - especially on the beach, where people circulate constantly and your every wish is their command! Overall, the Four Seasons is the better hotel, but the spa at the Ritz wins for design and services. The spa at the Four Seasons is very nice too, but the spa at the Ritz is really special. Obviously all this comes at a price, but no surprise when you are dealing with either of these hotel brands in such an upscale area. I will note that the service at the Four Seasons was excellent, while still feeling friendly and not overbearing.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 3, 2012

Terribly disappointing exerprience - expensive and not worth it. We are frequent travelers and will spend money for a great hotel.

Came here to relax thinking the Four Seasons would be special - but pretty much an average hotel experience. Spent over a $1,000 on an ocean view room. Bed was very worn and uncomfortable. Grounds are boring and non-descript. Restaurants are extremely average and the menus are not good. Staff not overly friendly or helpful. Gym is in the basement of the hotel and is dark and dreary. Oh, and you have to pay $10/day for wireless on a single device, which is incredible given the room rates.

Had to leave a couple of days early due to a work issue and they kept our deposit ($1,000).

Have stayed at other Four Seasons around the world, this was by far the worst. Go to the Breakers - this place is significantly over rated.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 31, 2012

I've stayed in just about every hotel in Palm Beach and this is now my favorite. The property is beautiful; the rooms are tastefully decorated in soft colors, the food is great; and the service is the best in the world.

Room Tip: You MUST get a room with ocean view. Ask for higher floor.
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 29, 2012

The Four Seasons Resort, Palm Beach, built in 1989, is fresh and beautiful, just like it had been built yesterday--actually, better, since the landscaping is mature, just like the rest of Palm Beach. The decor and flowers compliment the hotel and its setting. The service was magnificent and the food delicious--particularly room service. A delightful place for a fews day vacation.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ogunquit, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2012

From arrival to departure the staff at the Four Seasons was remarkable. Their attention to every need was exceptional.
The facilities were well maintained and despite a sold out period, there was never any sense of large crowd or disruptive noise.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madison,wi
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2012

Spring break 2012. RC Palm beach below expectations. No beach whatsoever.
2 Kids disappointed. On short notice relocated to FS here.
Fantastic property and, more importantly, a service approach that makes one feel comfortable from beginning to end. Love the room, the view, the beach is well kept. Sea weed is raked over night making the beach fresh and clean. Service is attentive and impeccable.
Food options are limited but very good and will make anything to order if you just ask.
That is the secret to a nice stay. Be nice, ask nicely and the response will be surprising and pleasant. So only question is? If I am paying a very significant amount for my daily room, why do I get charged 15$ day to use internet for my families computers? Seems petty.
If you want a nice quiet time, if you have kids and want them to have a good time....it's great. Of site, though, not much to do.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atherton, California
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 18, 2012

We spent 4 nights at the Four Seasons. The service was good, prompt and professional. That was a clear positive. Also the hotel is located right on the beach and that is always a big treat.

The hotel itself is a bit of a mixed bag. The rooms and physical plant are less than one might expect from a Four Seasons. Our room, where the nightly tariff was over $1,000, was very ordinary, something you would expect of a less expensive chain hotel on a business trip. The outdoor bar needs a facelift and good cleaning very shortly. The location also would not be my first choice, about 5 miles out of town, where you need to get in the rental car for meals and entertainment. That is a particular issue when all food and drinks are priced at "high retail" in the hotel. My last issue, maybe petty, is that when you pay top dollar for the room, I do not care for a $15 a day internet fee or bottled water in my room at $8 a bottle.

We will go back to Palm Beach, but will most likely stay closer to town in a different hotel. The summary is very good staff and service and an average hotel experience at a price where I would have expected otherwise.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort, Palm Beach

Address: 2800 South Ocean Blvd., Palm Beach, FL 33480
Phone Number:
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Palm Beach
#2 Luxury Hotel in Palm Beach
#2 Family Hotel in Palm Beach
#2 Spa Hotel in Palm Beach
#3 Romantic Hotel in Palm Beach
#3 Business Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort, Palm Beach 5*
Number of rooms: 210
Official Description (provided by the hotel):
Welcome to Four Seasons Resort Palm Beach. On an expanse of quiet beach, discover an intimate, five-star, five-diamond resort, where all guest rooms and suites have been completely restyled. Enjoy chic, contemporary comfort, capturing the casual sophistication of an oceanfront home. Kids can be kids and grown-ups can restore in the glamorous spa, or dine overlooking the ocean. Enhance your stay with golf at several award-winning courses, or browse the shops on nearby Worth Avenue. ... more   less 
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Also Known As:
4 Seasons Resort, Palm Beach
Four Seasons Resort, Palm Beach Hotel Palm Beach
Four Seasons Palm Beach
Palm Beach Four Seasons
Four Seasons Resort, Palm Beach Florida

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